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Dave White Chevrolet - Service Center

Sylvania, OH

4.3
1,235 Reviews

1,235 Reviews of Dave White Chevrolet - Service Center

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May 24, 2023

Terrible service, highway robbery, won't recommend Dave White to anyone. Very slow and uninformative to money paying customers. Paid top dollar to not be helped.... Thanks for nothing, my xxxxxxx truly hur More

by thechamps
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tim ? 0 stars
May 25, 2023 -

thechamps responded

Won't be back

May 20, 2023

Came in for a recall on my suv. It was done in a fast and timely manner. The only minor issue I had was the service agent over the phone finding the recall needed for my suv. More

by Laxmlb100
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Racquel Hossler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Ganues
May 22, 2023 -

Dave White Chevrolet responded

Thank you for choosing Dave White Chevrolet. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! The Place To Go Is Alexis & Monroe, Dave White Chevrolet Justin Jacobs jjacobs@whitecars.com 419-885-4444 Ext. 215

May 20, 2023

Kyle Ganues is the best service rep I’ve ever known. He’s helpful, knowledgeable and courteous. More

by mslates
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Ganues
May 22, 2023 -

Dave White Chevrolet responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Dave White Chevrolet. The Place To Go Is Alexis & Monroe, Dave White Chevrolet Justin Jacobs jjacobs@whitecars.com 419-885-4444 Ext. 215

May 19, 2023

I’m always treated with respect. The answers I get I feel are always in my best interest, not necessarily Dave White Chevrolet’s. More

by dwd0922
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Randall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Ganues, Justin Jacobs
May 19, 2023 -

Dave White Chevrolet responded

Thank you for taking the time to share your thoughts on working with our team. We always have your best interest in mind! We're glad to hear we delivered such a great experience! The Place To Go Is Alexis & Monroe, Dave White Chevrolet Justin Jacobs jjacobs@whitecars.com 419-885-4444 Ext. 215

May 18, 2023

Polite & personal Clean facilities, everyone was very nice!! Car was washed and clean. Would recommend to anyone. More

by seamates
Recommend Dealer
Yes
Employees Worked With
Justin
May 19, 2023 -

Dave White Chevrolet responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Dave White Chevrolet to be a positive one. Please don't hesitate to reach out if you need anything else. The Place To Go Is Alexis & Monroe, Dave White Chevrolet Justin Jacobs jjacobs@whitecars.com 419-885-4444 Ext. 215

May 13, 2023

Able to get an appointment for repair work in a timely manner. Service rep called to explain repair work. He is very thorough and professional. More

by Nedrowsci
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Ganues
May 14, 2023 -

Dave White Chevrolet responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that w met your expectations. Thank you for choosing Dave White Chevrolet, we look forward to having you as a valued customer for many years to come! The Place To Go Is Alexis & Monroe, Dave White Chevrolet Justin Jacobs jjacobs@whitecars.com 419-885-4444 Ext. 215

May 13, 2023

Great employees! Amazing customer service. They were able to fit us in within a couple of days More

by zeldag47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Racquel Hossler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alexis Schultz
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2023 -

Dave White Chevrolet responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Dave White Chevrolet. The Place To Go Is Alexis & Monroe, Dave White Chevrolet Justin Jacobs jjacobs@whitecars.com 419-885-4444 Ext. 215

May 13, 2023

Been doing personal business with you for 35 years. I've sent me friends there to buy new cars with my GM employee discount. That's what I think of your store and all the consistently great staff memb More

by Tony Weiss
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Mehling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Roemer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Comiskey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Randall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kaleigh Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Cook, Kyle Ganues, Tracy Hayes
May 14, 2023 -

Dave White Chevrolet responded

Tony, Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Dave White Chevrolet. The Place To Go Is Alexis & Monroe, Dave White Chevrolet Justin Jacobs jjacobs@whitecars.com 419-885-4444 Ext. 215

May 12, 2023

Very good and timely They were able to repair and service my vehicle 3 days faster than expected More

by Brendan.mulvaney
Recommend Dealer
Yes
Employees Worked With
Raquel
May 14, 2023 -

Dave White Chevrolet responded

Brendan, Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Dave White Chevrolet, we look forward to having you as one of our valued customers for many more years to come! The Place To Go Is Alexis & Monroe, Dave White Chevrolet Justin Jacobs jjacobs@whitecars.com 419-885-4444 Ext. 215

May 11, 2023

Had the vehicle towed here because of engine problems. Never got a call they received it, had to call a week later to find out it hadn’t been looked at yet and they’d try to get it in within the week. Cal More

by dougla52
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t remember the name but he’s not listed.
May 15, 2023 -

Dave White Chevrolet responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Justin Jacobs jjacobs@whitecars.com 419-885-4444 Ext. 215

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