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Dave White Chevrolet - Service Center

Sylvania, OH

4.3
1,239 Reviews

1,239 Reviews of Dave White Chevrolet - Service Center

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May 13, 2023

Great employees! Amazing customer service. They were able to fit us in within a couple of days More

by zeldag47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Racquel Hossler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alexis Schultz
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2023 -

Dave White Chevrolet responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Dave White Chevrolet. The Place To Go Is Alexis & Monroe, Dave White Chevrolet Justin Jacobs jjacobs@whitecars.com 419-885-4444 Ext. 215

May 13, 2023

Been doing personal business with you for 35 years. I've sent me friends there to buy new cars with my GM employee discount. That's what I think of your store and all the consistently great staff memb More

by Tony Weiss
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Mehling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Roemer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Comiskey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Randall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kaleigh Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Cook, Kyle Ganues, Tracy Hayes
May 14, 2023 -

Dave White Chevrolet responded

Tony, Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Dave White Chevrolet. The Place To Go Is Alexis & Monroe, Dave White Chevrolet Justin Jacobs jjacobs@whitecars.com 419-885-4444 Ext. 215

May 12, 2023

Very good and timely They were able to repair and service my vehicle 3 days faster than expected More

by Brendan.mulvaney
Recommend Dealer
Yes
Employees Worked With
Raquel
May 14, 2023 -

Dave White Chevrolet responded

Brendan, Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Dave White Chevrolet, we look forward to having you as one of our valued customers for many more years to come! The Place To Go Is Alexis & Monroe, Dave White Chevrolet Justin Jacobs jjacobs@whitecars.com 419-885-4444 Ext. 215

May 11, 2023

Had the vehicle towed here because of engine problems. Never got a call they received it, had to call a week later to find out it hadn’t been looked at yet and they’d try to get it in within the week. Cal More

by dougla52
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t remember the name but he’s not listed.
May 15, 2023 -

Dave White Chevrolet responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Justin Jacobs jjacobs@whitecars.com 419-885-4444 Ext. 215

May 10, 2023

Great place to go Staff is easy to work with They work well with you and listen More

by rsnyder2021
Recommend Dealer
Yes
Employees Worked With
Hi
May 10, 2023 -

Dave White Chevrolet responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! The Place To Go Is Alexis & Monroe, Dave White Chevrolet Justin Jacobs jjacobs@whitecars.com 419-885-4444 Ext. 215

May 09, 2023

Improperly installed accessory. Took vehicle twice. Refused to correct. Has to go through sales and take vehicle to body shop. Person that worked on vehicle obviously incompetent, m More

by gborckoh
Recommend Dealer
No
Employees Worked With
Nicholas Buck and Service Manager whom has never returned my call.
May 12, 2023 -

Dave White Chevrolet responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone that visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Justin Jacobs jjacobs@whitecars.com 419-885-4444 Ext. 215

May 07, 2023

They were all nice It was very convenient to be able to go on a Saturday when I work all week long an don't have to take time off More

by DAVINCREEKMORE
Recommend Dealer
Yes
Employees Worked With
5
May 09, 2023 -

Dave White Chevrolet responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Dave White Chevrolet. The Place To Go Is Alexis & Monroe, Dave White Chevrolet Justin Jacobs jjacobs@whitecars.com 419-885-4444 Ext. 215

May 06, 2023

They got me in an out quickly Very professional explained what needed to be done More

by DEVONAYOUNG
Recommend Dealer
Yes
Employees Worked With
Kyle
May 07, 2023 -

Dave White Chevrolet responded

Thank you, Devon, for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. The Place To Go Is Alexis & Monroe, Dave White Chevrolet Justin Jacobs jjacobs@whitecars.com 419-885-4444 Ext. 215

May 06, 2023

A great service area great personnel and very efficient work very happy will bring my vehicles back definitely More

by dennisowczarzak52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexis Schultz
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2023 -

Dave White Chevrolet responded

Thank you, Dennis, for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. The Place To Go Is Alexis & Monroe, Dave White Chevrolet Justin Jacobs jjacobs@whitecars.com 419-885-4444 Ext. 215

May 01, 2023

Very bad. I came in to replace a blend door actuator and recalibration. Ended up paying almost $600 for a job that should have cost about $250. Total miscommun More

by rmonterrubio
Recommend Dealer
No
Employees Worked With
Nick Buck
May 04, 2023 -

Dave White Chevrolet responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Justin Jacobs jjacobs@whitecars.com 419-885-4444 Ext. 215

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