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1,239 Reviews of Dave White Chevrolet - Service Center
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May 01, 2023
I brought my Equinox in on April 11 2023 to replace the Blend door actuator that controls the a/c heat control knob. I told everyone that I had a/c and heat, just needed the actuator replaced. My mechani Blend door actuator that controls the a/c heat control knob. I told everyone that I had a/c and heat, just needed the actuator replaced. My mechanic had already fixed a problem with no heat by doing a heater core replacement on March 15 2023. It worked as intended until April 10 2023, when the Blend door actuator went out. He said he could replace the actuator but it would have to be recalibrate by the GM dealer. I decided to have Dave White replace the actuator and calibration. BIG MISTAKE!!! The mechanic at Dave White called me and asked for more info on the problem. I explained that all it needed was a replacement of the actuator. He said he couldn't take my word and had to put the Equinox on the computer. They called later that day and said it wasn't the actuator but but a corroded battery terminal that caused the calibration to fail. He cleaned up the terminals and recalibrated. I was charged $348.11. On picking up the car, the blower put out cold air. They took it back and recalibrated again. The next morning the control knob didn't work again. Then on April 17 they said the problem was an expansion valve leak. I was charged $158.36. The next morning blower not being controlled by the actuator again. They then said they would replace the Blend door actuator on April 27 2023. Guess what it worked!!! I was charged for the parts only $84.05. I asked Nick Buck, the service agent, what the labor would have cost. He said around $175. The total to replace the actuator should have been around $259. I paid a total of $591.52 for your service. What's wrong with this picture.. More
by rmonterrubio
Verified Customer
April 23, 2023
Service department’s incompetent. Took my truck in for a THRID time for the same oil leak and it STILL leaks oil. They told me that it was diesel fuel leaking not oil. They are WRONG, Took my truck in for a THRID time for the same oil leak and it STILL leaks oil. They told me that it was diesel fuel leaking not oil. They are WRONG, I put a pan under my truck and it is MOTOR OIL not diesel fuel. And another thing they told me it was a fuel leak and never fixed it, just gave me the truck back, So you return a customers car without fixing, or asking to fix a FUEL LEAK???? INCOMPETENT! More
by rroadhogg1960
Employees Worked With
Nick in service
April 22, 2023
Dropped my car at 8am and they could not even look at it until the next day. I had an appointment but it didn’t matter. I cannot believe I needed a new air conditioning compressor. My car is not that old until the next day. I had an appointment but it didn’t matter. I cannot believe I needed a new air conditioning compressor. My car is not that old and not many miles. Because of this, I don’t believe I will be buying another Chevy. Way too expensive for major repairs that should not be needed already. It must be a default on the air condition and I should not have had to pay so much to get it fixed. More
by Patti
Employees Worked With
Justin in garage
