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Dave White Chevrolet - Service Center

Sylvania, OH

4.3
1,235 Reviews
Call Service Center (419) 885-4444

1,235 Reviews of Dave White Chevrolet - Service Center

Sort by
April 27, 2023

On time and very prompt. Nick was very helpful. I will be back for service again More

by lindhurst.roger
Recommend Dealer
Yes
Employees Worked With
Nick
Report | Print
Apr 27, 2023 -

Dave White Chevrolet responded

Thanks for sharing your thoughts about your experience with Dave White Chevrolet. We appreciate your business and hope to see you again soon! The Place To Go Is Alexis & Monroe, Dave White Chevrolet Justin Jacobs jjacobs@whitecars.com 419-885-4444 Ext. 215

April 23, 2023

Service department’s incompetent. Took my truck in for a THRID time for the same oil leak and it STILL leaks oil. They told me that it was diesel fuel leaking not oil. They are WRONG, More

by rroadhogg1960
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nick in service
Report | Print
Apr 27, 2023 -

Dave White Chevrolet responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Justin Jacobs jjacobs@whitecars.com 419-885-4444 Ext. 215

April 23, 2023

Professional, courteous, and receptive. Justin is a true professional. He keeps the customer up to date. He makes the repair tolerable. More

by rbalduf
Recommend Dealer
Yes
Employees Worked With
Justin Jacobs
Report | Print
Apr 24, 2023 -

Dave White Chevrolet responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Dave White Chevrolet. The Place To Go Is Alexis & Monroe, Dave White Chevrolet Justin Jacobs jjacobs@whitecars.com 419-885-4444 Ext. 215

April 23, 2023

I think the replies they did were correct. But on the other hand it was very expensive. More

by Lindawozniak79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick
Report | Print
Apr 24, 2023 -

Dave White Chevrolet responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, Linda, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. The Place To Go Is Alexis & Monroe, Dave White Chevrolet Justin Jacobs jjacobs@whitecars.com 419-885-4444 Ext. 215

April 22, 2023

Dropped my car at 8am and they could not even look at it until the next day. I had an appointment but it didn’t matter. I cannot believe I needed a new air conditioning compressor. My car is not that old More

by Patti
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin in garage
Report | Print
Apr 23, 2023 -

Dave White Chevrolet responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, Patti, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. The Place To Go Is Alexis & Monroe, Dave White Chevrolet Justin Jacobs jjacobs@whitecars.com 419-885-4444 Ext. 215

April 21, 2023

Good They did my oil change very quickly and surprised they also washed my car More

by denise.wallace12515
Recommend Dealer
Yes
Employees Worked With
Alexis
Report | Print
Apr 21, 2023 -

Dave White Chevrolet responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Dave White Chevrolet. The Place To Go Is Alexis & Monroe, Dave White Chevrolet Justin Jacobs jjacobs@whitecars.com 419-885-4444 Ext. 215

April 21, 2023

I had my car in for its first oil change. It took less than an hour, and they rotated my tires and everything was clean and no mess inside my car. Thank you, Dave White. More

by JAMMER65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexis Schultz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Roznoski
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 23, 2023 -

Dave White Chevrolet responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Dave White Chevrolet, we look forward to having you as one of our valued customers for many more years to come! The Place To Go Is Alexis & Monroe, Dave White Chevrolet Justin Jacobs jjacobs@whitecars.com 419-885-4444 Ext. 215

April 21, 2023

They always take care of me! I trust their recommendations with my car. So friendly More

by Jrycyna@gmail.com
Recommend Dealer
Yes
Employees Worked With
Kyle
Report | Print
Apr 23, 2023 -

Dave White Chevrolet responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! The Place To Go Is Alexis & Monroe, Dave White Chevrolet Justin Jacobs jjacobs@whitecars.com 419-885-4444 Ext. 215

April 20, 2023

Supposedly check lites outside passenger front headline out yet mentioned all good not good for first impressions More

by Rich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Didn’t catch name
Report | Print
Apr 21, 2023 -

Dave White Chevrolet responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss this? We’d love the opportunity to address any issues with our team here. Thank you for your time. The Place To Go Is Alexis & Monroe, Dave White Chevrolet Justin Jacobs jjacobs@whitecars.com 419-885-4444 Ext. 215

Apr 22, 2023 -

Rich responded

How do I know tire rotation was done also not good first impressions then u wonder about other things that supposedly need done brakes, timing gaskets and so forth

April 20, 2023

Kyle is great! Always goes above and beyond. Always gets the work done and at a fair price. More

by LOSUBUCKS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Ganues
Report | Print
Apr 21, 2023 -

Dave White Chevrolet responded

Thank you for taking the time to share your thoughts on working with Kyle and our team. We're glad to hear we delivered such a great experience! The Place To Go Is Alexis & Monroe, Dave White Chevrolet Justin Jacobs jjacobs@whitecars.com 419-885-4444 Ext. 215

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