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Dave White Chevrolet - Service Center

Sylvania, OH

4.3
1,235 Reviews

1,235 Reviews of Dave White Chevrolet - Service Center

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April 13, 2023

Came in for an 100,000 mile service and my check engine light was not on after they said the car was ready I paid my 750.00 and drove it home! When I went to leave again I started the vehicle and check eng More

by Kenprice65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Racquel Hossler
1.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 17, 2023 -

Dave White Chevrolet responded

Thank you for bringing this to our attention, Ken, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone that visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Justin Jacobs jjacobs@whitecars.com 419-885-4444 Ext. 215

April 12, 2023

I have bought several cars from Dave white, and in the process of buying a new car, everything is so smooth and friendly and happy they seem to bend over backwards to make sure they get money for a new ca More

by KATM900
Recommend Dealer
Yes
Employees Worked With
3
Apr 12, 2023 -

Dave White Chevrolet responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Dave White Chevrolet. The Place To Go Is Alexis & Monroe, Dave White Chevrolet Justin Jacobs jjacobs@whitecars.com 419-885-4444 Ext. 215

April 11, 2023

Dave white did not install engine wiring correctly leading to rub issues that broke wires causing check engine light and rad fan inop. When they had the chance to fix they spliced a wire and did not u More

by ANFINDLA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Racquel Hossler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin. 1/5, Vanessa Cole
Apr 14, 2023 -

Dave White Chevrolet responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Justin Jacobs jjacobs@whitecars.com 419-885-4444 Ext. 215

Apr 27, 2023 -

ANFINDLA responded

Justin, I have tried multiple times reaching out as well as GM customer care with no response from you. At the very least I would appreciate you replace the broken parts that were caused by your dealership ( top engine cover tab broke, Air box bushing missing). My truck is literally in worse shape after bringing it to your dealer to repair and it seems you are very OK with that. Feel free to respond to my voicemails or emails.

April 10, 2023

I receive very good individualized care when I visit there. I wait in pleasant surroundings Accommodations are comfortable and inviting. More

by baoxner
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Ganues
Apr 11, 2023 -

Dave White Chevrolet responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! The Place To Go Is Alexis & Monroe, Dave White Chevrolet Justin Jacobs jjacobs@whitecars.com 419-885-4444 Ext. 215

April 10, 2023

Courteous friendly helpful, they made sure I was taken care of.. a ride to home too More

by janetjulip19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Ganues
Apr 11, 2023 -

Dave White Chevrolet responded

Thank you for taking the time to share your feedback with us, Janet. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. The Place To Go Is Alexis & Monroe, Dave White Chevrolet Justin Jacobs jjacobs@whitecars.com 419-885-4444 Ext. 215

April 05, 2023

Justin is a huge asset to the company. Always prompt service and prompt return of the vehilce. More

by JSCOTT20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Jacobs
Apr 06, 2023 -

Dave White Chevrolet responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Dave White Chevrolet, we look forward to having you as one of our valued customers for many more years to come! The Place To Go Is Alexis & Monroe, Dave White Chevrolet Justin Jacobs jjacobs@whitecars.com 419-885-4444 Ext. 215

April 04, 2023

I had an appointment for recall updates but also asked to have a noise listened to so I could get the source of it fixed. When getting my oil changed Tireman couldn’t figure it out and advised asking a deale More

by Mbak04
Recommend Dealer
Yes
Employees Worked With
Racquel Hossler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 05, 2023 -

Dave White Chevrolet responded

Thank you for your review. We’re sorry your visit didn’t go as planned, and we’d like to address these issues with our team. If it's possible to discuss your visit in more detail, please feel free to reach out to management directly. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. The Place To Go Is Alexis & Monroe, Dave White Chevrolet Justin Jacobs jjacobs@whitecars.com 419-885-4444 Ext. 215

April 04, 2023

Great dealership, however being raked over the coals for a faulty wiring harness on a truck with 35000 miles is rather infuriating. More

by chris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Racquel Hossler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 05, 2023 -

Dave White Chevrolet responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, feel free to contact us at your convenience. The Place To Go Is Alexis & Monroe, Dave White Chevrolet Justin Jacobs jjacobs@whitecars.com 419-885-4444 Ext. 215

April 03, 2023

A very tidy, clean and well maintained dealer ship! Friendly staff willing and able to assist you! More

by SEADOOBLAZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Racquel Hossler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Ganues
Apr 03, 2023 -

Dave White Chevrolet responded

It's great to hear that Kyle was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Dave White Chevrolet! The Place To Go Is Alexis & Monroe, Dave White Chevrolet Justin Jacobs jjacobs@whitecars.com 419-885-4444 Ext. 215

April 02, 2023

My service professional was excellent and kept me informed throughout the process. So far, car rides great! More

by James Myers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexis Schultz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 02, 2023 -

Dave White Chevrolet responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, James, and we are thrilled that you found your experience with us here at Dave White Chevrolet to be a positive one. Please don't hesitate to reach out if you need anything else. The Place To Go Is Alexis & Monroe, Dave White Chevrolet Justin Jacobs jjacobs@whitecars.com 419-885-4444 Ext. 215

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