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Dave White Chevrolet - Service Center

Sylvania, OH

4.3
1,235 Reviews

1,235 Reviews of Dave White Chevrolet - Service Center

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April 01, 2023

I was treated with respect by all . Everyone was professional an sweet at the same time. More

by denisehood64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Malkuian
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Mills
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 02, 2023 -

Dave White Chevrolet responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Dave White Chevrolet. The Place To Go Is Alexis & Monroe, Dave White Chevrolet Justin Jacobs jjacobs@whitecars.com 419-885-4444 Ext. 215

April 01, 2023

Got me in quickly to survey the issue. The issue was detected immediately and shown to me. I was given an estimate. I was offered a loaner while the car was in for repair. Thank you Ju More

by nagoldsmith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexis Schultz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Jacobs
Apr 02, 2023 -

Dave White Chevrolet responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. The Place To Go Is Alexis & Monroe, Dave White Chevrolet Justin Jacobs jjacobs@whitecars.com 419-885-4444 Ext. 215

March 30, 2023

Was very pleased with everything from the last two purchases with the exception when I had it in about a year ago for an oil change and discovered oil was not put back in the vehicle. Ever since then More

by kkrieg44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Carr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kaleigh Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Cook, Tracy Hayes, Alexis Keener
Mar 30, 2023 -

kkrieg44 responded

My feedback would have been 5 stars across the board but there was one problem with service a few appointments ago. I had it in for an oil change, among a couple other service needs things, I discovered there wasn't any oil in the vehicle and the check engine light turned on. I've had it back in 3x since for other service when the check engine light keeps coming on. I've been told that there was another problem discovered and it was taken care of each time that I paid for. It is still happening to this day and it happened again yesterday.

March 29, 2023

Service was delivered as promised. Very satisfied with Kyle Ganues for going above and beyond to make it happen! More

by mike.davidson0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Ganues
Mar 30, 2023 -

Dave White Chevrolet responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Kyle met your expectations. Thank you for choosing Dave White Chevrolet, Mike, we look forward to having you as a valued customer for many years to come! The Place To Go Is Alexis & Monroe, Dave White Chevrolet Justin Jacobs jjacobs@whitecars.com 419-885-4444 Ext. 215

March 26, 2023

Kyle was extremely understanding and helpful when I had to bring my Vue in to be serviced. More

by klsullivan33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Ganues
Mar 27, 2023 -

Dave White Chevrolet responded

Thank you for choosing Dave White Chevrolet, we look forward to having you as a valued customer for many years to come! The Place To Go Is Alexis & Monroe, Dave White Chevrolet Justin Jacobs jjacobs@whitecars.com 419-885-4444 Ext. 215

March 25, 2023

Still waiting for a return call from Raquel, was charged for an unrequested oil change. Truck was there for a month and she very rarely would return my calls for updates. More

by Mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Racquel Hossler
2.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 30, 2023 -

Dave White Chevrolet responded

We appreciate your business. We'd like to know more about your visit and where you feel we can improve in order to make your next visit a 5-star experience. If it's possible to discuss your experience in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Thank you again for your input, and we hope to hear from you soon. Justin Jacobs jjacobs@whitecars.com 419-885-4444 Ext. 215

March 23, 2023

They're courteous and I have been satisfied with the service . Alexis , my service advisor was respectful and Good at her job . Dave White is fortunate to have her . More

by FRED Molina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexis Schultz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2023 -

Dave White Chevrolet responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. The Place To Go Is Alexis & Monroe, Dave White Chevrolet Justin Jacobs jjacobs@whitecars.com 419-885-4444 Ext. 215

March 20, 2023

Kyle provided excellent customer service, routine service was completed in a timely manner. Thank you More

by fmlwldr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Ganues
Mar 21, 2023 -

Dave White Chevrolet responded

It's great to hear that Kyle was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Dave White Chevrolet! The Place To Go Is Alexis & Monroe, Dave White Chevrolet Justin Jacobs jjacobs@whitecars.com 419-885-4444 Ext. 215

March 20, 2023

Got me right in my service was fantastic lady was very nice and helpful very good service More

by JIM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Racquel Hossler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alexis Schultz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vanessa Cole, Alexis Keener
Mar 21, 2023 -

Dave White Chevrolet responded

Thank you for your business and this review, Jim. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. The Place To Go Is Alexis & Monroe, Dave White Chevrolet Justin Jacobs jjacobs@whitecars.com 419-885-4444 Ext. 215

March 19, 2023

Great place, took a littel longer than expected. In the beginning they keept me updated but going towards the end I didn't hear anything, so I had to call and ask what's going on. More

by petraarnold350
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Ganues, Alexis Keener
Mar 20, 2023 -

Dave White Chevrolet responded

Petra, Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! The Place To Go Is Alexis & Monroe, Dave White Chevrolet Justin Jacobs jjacobs@whitecars.com 419-885-4444 Ext. 215

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