Dave White Chevrolet - Service Center

I live in Bay Village, Ohio. My brake line on my truck failed on the on ramp in front of Dave White in Sylvania, so I drove the truck to the Service Shop to get fixed. Nick Buc My brake line on my truck failed on the on ramp in front of Dave White in Sylvania, so I drove the truck to the Service Shop to get fixed. Nick Buck and the service team determined that the right front break line had become detached. They reattached the line and bled the break system. I drove the truck home and noticed smoke coming from under the hood. The break line connection on the left front caliber was dripping fluid (I'm suspecting from bleeding the brake lines) and some had sprayed on the manifold. I called Buck and he said to bring it back and they would look at it. I responded that I wasn't going to drive a truck with a leaking brake line two hours. He then suggested that I take it to the nearest GM dealership, have them diagnose it and get back to him. Mark Walberg dealership in Avon said to bring it in and they would diagnose it for $160. I shouldn't have to pay for diagnosing a mistake from bleeding the lines or fixing it. I called Nick back, left a message and he hasn't returned the call. I am very dissatisfied with the service I received and will be filling a complaint with the BBB. More

Great service rep. Attentive and honest. Offers sound advice. Service and repairs performed properly and in time promised. Good service for nine years. Attentive and honest. Offers sound advice. Service and repairs performed properly and in time promised. Good service for nine years. More

You made the repairs as requested and made it very Convenient For drop off and pick up. Convenient For drop off and pick up. More

Friendly help full in all ways Kyle answered all question truck was clean only one thing on my list not done rest was done great truck was clean only one thing on my list not done rest was done great More

It took 1. 5 weeks to get an invoice emailed to me. The car service was great, but following up on an email/multiple phone calls was a disappointment. 5 weeks to get an invoice emailed to me. The car service was great, but following up on an email/multiple phone calls was a disappointment. More

Kyle is the most professional service employee I have dealt with at Dave White. A true testament to relationship building. dealt with at Dave White. A true testament to relationship building. More

My family has shown patronage to the Dave White family for many years. Always a pleasant experience. We’re possibly going to get another lease this April on a vehicle. All will depend on if the lease loya for many years. Always a pleasant experience. We’re possibly going to get another lease this April on a vehicle. All will depend on if the lease loyalty will be worth it. More

Quick to find the problem with my car and have it fixed and ready for me. and ready for me. More

I had new breaks placed at Dave White. My car has been back multiple times due to the breaks squeaking and at time, grinding. They replaced one set and twice “re-greeced” them. After the l My car has been back multiple times due to the breaks squeaking and at time, grinding. They replaced one set and twice “re-greeced” them. After the last visit, I asked for a call back since the advisor helping me had to leave early that day. I did not receive a call back and issue still persists. The customer service has been great, but the service on my vehicle has me upset. I don’t like driving around in a vehicle wondering if something is going to happen because my breaks are not good. :( More

Was easy work with. Service department are friendly and seem to be honest in answering questions Service department are friendly and seem to be honest in answering questions More