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Dave White Chevrolet - Service Center

Sylvania, OH

4.3
1,237 Reviews

1,237 Reviews of Dave White Chevrolet - Service Center

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November 19, 2022

Great service advisors. Very customer focused. Nick took pride in his work. Repairs completed quickly and correctly More

by meisner77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick
Nov 20, 2022 -

Dave White Chevrolet responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Dave White Chevrolet to be a positive one. Please don't hesitate to reach out if you need anything else. The Place To Go Is Alexis & Monroe, Dave White Chevrolet Justin Jacobs jjacobs@whitecars.com 419-885-4444 Ext. 215

November 18, 2022

The vehicle runs great. Service tech was outstanding. Kept me well informed. A+ texted any changes and was very detailed with all descriptions and cost. I owe a gift card th More

by Michael Scott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Racquel Hossler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alexis Schultz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I'm not sure of her name one of the 2
Nov 20, 2022 -

Dave White Chevrolet responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! The Place To Go Is Alexis & Monroe, Dave White Chevrolet Justin Jacobs jjacobs@whitecars.com 419-885-4444 Ext. 215

November 18, 2022

They able to determine the car issue and fixed it the next day. Pleased with service and they were able to pick us to get the car. More

by Lcsabados
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick in service
Nov 20, 2022 -

Dave White Chevrolet responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. The Place To Go Is Alexis & Monroe, Dave White Chevrolet Justin Jacobs jjacobs@whitecars.com 419-885-4444 Ext. 215

November 17, 2022

$70 was a bit high for 20 minutes work. everything about the visit was top notch. Jack Coakley. More

by jscoak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Racquel Hossler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2022 -

Dave White Chevrolet responded

Thank you for your very kind review, Jack. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Dave White Chevrolet. The Place To Go Is Alexis & Monroe, Dave White Chevrolet Justin Jacobs jjacobs@whitecars.com 419-885-4444 Ext. 215

November 15, 2022

Easy to schedule service. Service writer listened to concerns and addressed problems. Why does it require 15 words? More

by kevin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Ganues
Nov 15, 2022 -

Dave White Chevrolet responded

Thanks for sharing about your experience with Dave White Chevrolet. We appreciate your business, Kevin, and hope to see you again soon! The Place To Go Is Alexis & Monroe, Dave White Chevrolet Justin Jacobs jjacobs@whitecars.com 419-885-4444 Ext. 215

November 13, 2022

Great service Unable to resolve the issue Felt that the dept was very understaffed, and service representative’s were asked to do too many tasks simultaneously. More

by Steph.sonnenberg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alexis Schultz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 17, 2022 -

Dave White Chevrolet responded

Steph, We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you don't mind me asking, what is your first and last name so that we can check our system and review your deal? If you'd prefer to speak on the phone or via another forum, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Justin Jacobs jjacobs@whitecars.com 419-885-4444 Ext. 215

November 12, 2022

Fast service returned on time washed it witch I wasn't expecting. Very professional people. More

by amilner266
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Ganues
Nov 14, 2022 -

Dave White Chevrolet responded

It's great to hear that Kyle was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Dave White Chevrolet! The Place To Go Is Alexis & Monroe, Dave White Chevrolet Justin Jacobs jjacobs@whitecars.com 419-885-4444 Ext. 215

November 12, 2022

The company did a very good job working on my Silverado but I did take extra time that I did not have to spare to get the car back but overall it was a good job More

by great1golf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexis Keener
Nov 14, 2022 -

Dave White Chevrolet responded

Thanks for sharing your thoughts about your service experience with Dave White Chevrolet. Alexis and our team appreciate your business and hope to see you again soon! The Place To Go Is Alexis & Monroe, Dave White Chevrolet Justin Jacobs jjacobs@whitecars.com 419-885-4444 Ext. 215

November 07, 2022

Our equinox was delivered and apparently a refrigerant issue had been noticed. Drove vehicle home week later tried to use AC did not cool vehicle. Scheduled appointment to fix, supposedly fixed the proble More

by eblack814
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Alexis Schultz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Roznoski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 10, 2022 -

Dave White Chevrolet responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Justin Jacobs jjacobs@whitecars.com 419-885-4444 Ext. 215

November 06, 2022

Service advisor is very good at keeping me informed When I have had to order parts the service was also good More

by Dave
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Ganues
Nov 07, 2022 -

Dave White Chevrolet responded

Dave, Thank you for your business and this service review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. The Place To Go Is Alexis & Monroe, Dave White Chevrolet Justin Jacobs jjacobs@whitecars.com 419-885-4444 Ext. 215

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