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Dave White Chevrolet - Service Center

Sylvania, OH

4.3
1,232 Reviews
Call Service Center (419) 885-4444

1,232 Reviews of Dave White Chevrolet - Service Center

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September 16, 2022

I was promised a phone call and updates. No one called and there were no updates despite my leaving messages. Communication was abysmal. More

by TED_BARBER1
Recommend Dealer
No
Employees Worked With
Jason - never heard from him. Kyle has taken care of me in the past and done a good job, Kyle Ganues
Report | Print
Sep 20, 2022 -

Dave White Chevrolet responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Justin Jacobs jjacobs@whitecars.com 419-885-4444 Ext. 215

September 16, 2022

Prompt efficient same day service quick response kept vehicle clean our recall service was not interruptive to our day. More

by merwynn_777
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Racquel Hossler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alexis Schultz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Roznoski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vanessa Cole, Kyle Ganues, Alexis Keener
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Sep 17, 2022 -

Dave White Chevrolet responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! The Place To Go Is Alexis & Monroe, Dave White Chevrolet Justin Jacobs jjacobs@whitecars.com 419-885-4444 Ext. 215

September 14, 2022

That took my appointment on time and had me out in 45 minutes. I felt they valued my time. More

by scottmmacy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don't have his name.
Report | Print
Sep 15, 2022 -

Dave White Chevrolet responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. The Place To Go Is Alexis & Monroe, Dave White Chevrolet Justin Jacobs jjacobs@whitecars.com 419-885-4444 Ext. 215

September 11, 2022

Great color match and attention to detail and working with my specific requirements concerning schedule More

by 16cvorg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Rhodes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Entire Bodyshop
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Sep 12, 2022 -

Dave White Chevrolet responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. The Place To Go Is Alexis & Monroe, Dave White Chevrolet Justin Jacobs jjacobs@whitecars.com 419-885-4444 Ext. 215

September 10, 2022

Does really good work. Sole complaint is I was given the runaround trying to schedule a follow-up appointment to change bad tire. Gave up and had tire replaced elsewhere. More

by willto3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Racquel Hossler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 12, 2022 -

Dave White Chevrolet responded

Thank you for your review. We’re sorry your visit didn’t go as planned, and we’d like to address these issues with our team. If it's possible to discuss your visit in more detail, please feel free to reach out to management directly. We strive to ensure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. The Place To Go Is Alexis & Monroe, Dave White Chevrolet Justin Jacobs jjacobs@whitecars.com 419-885-4444 Ext. 215

September 09, 2022

Best dealership I have worked with in 30 years of owning a vehicle. Always pleasant and someone greets you when you get out of your car! More

by bslavoy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alexis Schultz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Roznoski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Ganues
Report | Print
Sep 09, 2022 -

Dave White Chevrolet responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Dave White Chevrolet. The Place To Go Is Alexis & Monroe, Dave White Chevrolet Justin Jacobs jjacobs@whitecars.com 419-885-4444 Ext. 215

September 05, 2022

They were Fast and fair. Really liked the car wash. Communicated the process well. Thanks More

by DAWNCORNPROBST
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Ganues
Report | Print
Sep 06, 2022 -

Dave White Chevrolet responded

Dawn, We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. The Place To Go Is Alexis & Monroe, Dave White Chevrolet Justin Jacobs jjacobs@whitecars.com 419-885-4444 Ext. 215

September 02, 2022

Went way down hill, truck was there over 30 days & dealer could not fix it More

by joe_smith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Alexis Schultz
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Jacobs
Report | Print
Sep 05, 2022 -

Dave White Chevrolet responded

Joe, Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Justin Jacobs jjacobs@whitecars.com 419-885-4444 Ext. 215

September 02, 2022

Besides rhem being super busy everyday and never available for emergency situations...such as car needs fixed asap because it breaks down on way to work and I need it fixed RIGHT NOW....LOL, they ar More

by Dgormley71
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alexis Schultz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 04, 2022 -

Dave White Chevrolet responded

Thanks for sharing your thoughts about your experience with Dave White Chevrolet. We appreciate your business and hope to see you again soon! The Place To Go Is Alexis & Monroe, Dave White Chevrolet Justin Jacobs jjacobs@whitecars.com 419-885-4444 Ext. 215

September 02, 2022

They were very quick with the battery replacement and were kind. They were the only dealership that was able to get the battery on time More

by kclong
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alexis Schultz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 04, 2022 -

Dave White Chevrolet responded

Thank you for choosing Dave White Chevrolet, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! The Place To Go Is Alexis & Monroe, Dave White Chevrolet Justin Jacobs jjacobs@whitecars.com 419-885-4444 Ext. 215

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