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Dave White Chevrolet - Service Center

Sylvania, OH

4.3
1,239 Reviews

1,239 Reviews of Dave White Chevrolet - Service Center

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June 21, 2022

Oil change was prompt and I was also reminded of some 60,000 miles service that I need to schedule. More

by quigleyvp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Ganues
Jun 21, 2022 -

Dave White Chevrolet responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. The Place To Go Is Alexis & Monroe, Dave White Chevrolet Justin Jacobs jjacobs@whitecars.com 419-885-4444 Ext. 215

June 19, 2022

We dropped our truck off as a night drop. We heard absolutely nothing the next day. Called to check on progress and were told they’d call. Still eating for that call and it’s been three days. More

by Jadcoke
Customer Service
Quality Of Work
Recommend Dealer
No
Employees Worked With
Kyle Ganues
Jun 23, 2022 -

Dave White Chevrolet responded

Providing a positive experience is our top priority, so we're disappointed to hear this. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please send us a message with your contact information so that we can reach out. We would appreciate the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Justin Jacobs jjacobs@whitecars.com 419-885-4444 Ext. 215

June 17, 2022

The service department seems very honest! I’ve never had an issue with them on either of my vehicles. I prefer to go to them for all of my vehicle issues including oil changes. If I ever need More

by Steve F
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alexis Schultz
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin-service manager
Jun 20, 2022 -

Dave White Chevrolet responded

Thank you for taking the time to share your feedback with us, Steve. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. The Place To Go Is Alexis & Monroe, Dave White Chevrolet Justin Jacobs jjacobs@whitecars.com 419-885-4444 Ext. 215

Jun 20, 2022 -

Steve F responded

Thanks, Justin! You guys do a great job!

June 16, 2022

The service department manager is wonderful. We have delt with Kyle for many years. He always knows what is wrong or close to it. More

by pattienjim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Ganues
Jun 17, 2022 -

Dave White Chevrolet responded

Thanks for sharing your thoughts about your experience with Dave White Chevrolet. We appreciate your business and hope to see you again soon! The Place To Go Is Alexis & Monroe, Dave White Chevrolet Justin Jacobs jjacobs@whitecars.com 419-885-4444 Ext. 215

June 15, 2022

Customer oriented approach. Maintained communication. Completed job in a timely manner - car available when promised. More

by Johnphillips02
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Racquel Hossler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Ganues
Jun 17, 2022 -

Dave White Chevrolet responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Dave White Chevrolet. The Place To Go Is Alexis & Monroe, Dave White Chevrolet Justin Jacobs jjacobs@whitecars.com 419-885-4444 Ext. 215

June 14, 2022

Kyle in the service center is a pleasure to work with. He keeps us informed on the progress and the work is always excellent. We take all our cars to Dave White, even our Kia. More

by FRINGUS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Ganues
Jun 15, 2022 -

Dave White Chevrolet responded

Thank you for the kind words for Kyle and our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance. The Place To Go Is Alexis & Monroe, Dave White Chevrolet Justin Jacobs jjacobs@whitecars.com 419-885-4444 Ext. 215

June 13, 2022

As always performed as expected, in a good way! All work completed and the service personnel was friendly More

by turban9936
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Ganues
Jun 13, 2022 -

Dave White Chevrolet responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! The Place To Go Is Alexis & Monroe, Dave White Chevrolet Justin Jacobs jjacobs@whitecars.com 419-885-4444 Ext. 215

June 12, 2022

I feel the customer service was lacking compared to what I was used to at Dave White. My last 2 visits left me frustrated & unhappy. When our service rep was Matt, we felt confident that our concerns were h More

by CATHYSOLLY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Racquel Hossler
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2022 -

Dave White Chevrolet responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Justin Jacobs jjacobs@whitecars.com 419-885-4444 Ext. 215

June 11, 2022

Like the way that they call to let me know what going on and how long it will take More

by DJARMSTEAD1978
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alexis Schultz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2022 -

Dave White Chevrolet responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! The Place To Go Is Alexis & Monroe, Dave White Chevrolet Justin Jacobs jjacobs@whitecars.com 419-885-4444 Ext. 215

June 10, 2022

They keep you informed of the progress but I think are a bit over the top More

by KELEVENK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vanessa Cole
Jun 10, 2022 -

Dave White Chevrolet responded

Thanks for sharing your thoughts about your experience with our dealership. We appreciate your business and hope to see you again soon! The Place To Go Is Alexis & Monroe, Dave White Chevrolet Justin Jacobs jjacobs@whitecars.com 419-885-4444 Ext. 215

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