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Dave White Chevrolet - Service Center

Sylvania, OH

4.3
1,239 Reviews
Call Service Center (419) 885-4444

1,239 Reviews of Dave White Chevrolet - Service Center

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April 28, 2022

I went into service shop for a rock in my tire technician said couldn’t be fixed Told them go ahead and replace tire when pick up the technician didn’t remember me & I ask for my old tire back he got an More

by BAMARTIN2020
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Christian Gomez
Report | Print
May 02, 2022 -

Dave White Chevrolet responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Justin Jacobs jjacobs@whitecars.com 419-885-4444 Ext. 215

April 27, 2022

Everyone in the Service Department is very professional and very thorough with my car every time I come in for my oil changes and tire rotations. More

by sfennel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Racquel Hossler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 28, 2022 -

Dave White Chevrolet responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. The Place To Go Is Alexis & Monroe, Dave White Chevrolet Justin Jacobs jjacobs@whitecars.com 419-885-4444 Ext. 215

April 27, 2022

Car was down and had me and running in no time, called prior after assessing and then fixed same day. Thank ypu ! More

by Darl35g
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Ganues
Report | Print
Apr 28, 2022 -

Dave White Chevrolet responded

It's great to hear that we were able to help you so quickly. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Dave White Chevrolet! The Place To Go Is Alexis & Monroe, Dave White Chevrolet Justin Jacobs jjacobs@whitecars.com 419-885-4444 Ext. 215

April 24, 2022

I felt Kyle looked at all the possible solutions then followed up to get me back on the road as quickly as possible. More

by Luannereaume
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kyle Ganues
Report | Print
Apr 25, 2022 -

Dave White Chevrolet responded

Thank you for the kind words for Kyle and our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance. The Place To Go Is Alexis & Monroe, Dave White Chevrolet Justin Jacobs jjacobs@whitecars.com 419-885-4444 Ext. 215

April 22, 2022

I was told my power train was covered up to 100k miles,and then was charged $1100.00. You made me a Ford buyer. More

by Cbelkofer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Christian Gomez
Report | Print
May 01, 2022 -

Dave White Chevrolet responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Justin Jacobs jjacobs@whitecars.com 419-885-4444 Ext. 215

April 22, 2022

I was sold a lemon SUV . Justin Jacob was very understanding person. He explained what was wrong with my SUV. Justin has tried to help me to get it fixed. Or for a trade in fo More

by achenier
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Jacobs
Report | Print
Apr 25, 2022 -

Dave White Chevrolet responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with Justin to be a positive one at Dave White Chevrolet. Please don't hesitate to reach out if you need anything else. The Place To Go Is Alexis & Monroe, Dave White Chevrolet Justin Jacobs jjacobs@whitecars.com 419-885-4444 Ext. 215

April 21, 2022

Professional, friendly, do good work in a timely manner. Eager to 0lease the customer. Glad I do my business with Dave White. More

by Debbykeel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Racquel Hossler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 21, 2022 -

Dave White Chevrolet responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, Debby, and don't hesitate to let us know if we can be of further assistance. The Place To Go Is Alexis & Monroe, Dave White Chevrolet Justin Jacobs jjacobs@whitecars.com 419-885-4444 Ext. 215

April 20, 2022

Kyle in service dept is awesome. He is the only one I trust with my Z06 and XT5. I know he will do it right. Give that boy a raise. More

by ggroves
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Ganues
Report | Print
Apr 21, 2022 -

Dave White Chevrolet responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you always find your experience with Kyle to be a positive one at Dave White Chevrolet. Please don't hesitate to reach out if you need anything else. The Place To Go Is Alexis & Monroe, Dave White Chevrolet Justin Jacobs jjacobs@whitecars.com 419-885-4444 Ext. 215

April 20, 2022

Does not keep you updated. Waited over 3hrs, when was told it would be "about an hour". Never once did someone come tell me what was going on. More

by Karenbuldas18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cannot remember his name
Report | Print
Apr 21, 2022 -

Dave White Chevrolet responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, Karen, please feel free to contact us directly. We’d love to get to the bottom of this and turn things around for you. The Place To Go Is Alexis & Monroe, Dave White Chevrolet Justin Jacobs jjacobs@whitecars.com 419-885-4444 Ext. 215

April 17, 2022

They are always very friendly and helpful and explain any problem you may have. It is also easy to schedule an appointment. More

by cindyneedham50
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alexis Schultz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christian Gomez
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Apr 17, 2022 -

Dave White Chevrolet responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! The Place To Go Is Alexis & Monroe, Dave White Chevrolet Justin Jacobs jjacobs@whitecars.com 419-885-4444 Ext. 215

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