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Dave White Chevrolet - Service Center

Sylvania, OH

4.3
1,239 Reviews

1,239 Reviews of Dave White Chevrolet - Service Center

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June 27, 2021

Everything took way too long. But the coffee machine made my visit 500 times better More

by gboudagh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Dunphy
Jun 28, 2021 -

Dave White Chevrolet responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, so we're sorry that things took longer than expected but we're happy to hear you enjoyed the coffee. The Place To Go Is Alexis & Monroe, Dave White Chevrolet Jim Comiskey jcomiskey@whitecars.com 419-885-4444 Ext. 208

June 25, 2021

Professional and answered all question in an expedite manner. Quality all around More

by JEFFREYCROWTHER2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian Gomez
Jun 28, 2021 -

Dave White Chevrolet responded

Thank you for your business and this review. If there is anything we can assist you with in the future, please let us know. The Place To Go Is Alexis & Monroe, Dave White Chevrolet Jim Comiskey jcomiskey@whitecars.com 419-885-4444 Ext. 208

June 25, 2021

ive been doing business at Dave white for 10-15 years...Always a pleasure!!! More

by philswy
Recommend Dealer
Yes
Employees Worked With
Alexis Schultz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2021 -

Dave White Chevrolet responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. The Place To Go Is Alexis & Monroe, Dave White Chevrolet Jim Comiskey jcomiskey@whitecars.com 419-885-4444 Ext. 208

June 23, 2021

Great service very happy with everything I would recommend this service center to my family. More

by BETHCONTRERAS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alexis Schultz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Roznoski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Not sure who helped me, Vanessa Cole, Kyle Ganues, Tyler Dunphy, Harley Miller, Christian Gomez, Alexis Keener
Jun 24, 2021 -

Dave White Chevrolet responded

Thank you so much for your excellent review, Beth! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Dave White Chevrolet. Please don't hesitate to reach out if you need anything else. The Place To Go Is Alexis & Monroe, Dave White Chevrolet Jim Comiskey jcomiskey@whitecars.com 419-885-4444 Ext. 208

June 20, 2021

No one called to update me about my SUV after little over 24hrs I had to call to see what was going on my SUV More

by TAMILLE31
Recommend Dealer
Yes
Employees Worked With
Jon Dunphy
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2021 -

Dave White Chevrolet responded

Thank you for your feedback, and we sincerely apologize for the lack of communication on our part. We appreciate your business and hope you will give us another opportunity to demonstrate our commitment to great customer service. Thank you for choosing Dave White Chevrolet! The Place To Go Is Alexis & Monroe, Dave White Chevrolet Jim Comiskey jcomiskey@whitecars.com 419-885-4444 Ext. 208

June 19, 2021

Everything turned out perfect thank you. Services are well done and having the courtesy drive back home was unexpected an very greatful for that. Thank you again More

by DRAKERISING
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Dunphy
Jun 21, 2021 -

Dave White Chevrolet responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Dave White Chevrolet, we look forward to having you as one of our valued customers for many more years to come! The Place To Go Is Alexis & Monroe, Dave White Chevrolet Jim Comiskey jcomiskey@whitecars.com 419-885-4444 Ext. 208

June 16, 2021

I have 4 vehicles serviced at Dave White. I have 3 GM cars and one Toyota. I liked the service department so much and since they are able to do routine maintenance on the Toyota it makes sense to take al More

by MVKRAUS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alexis Schultz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2021 -

Dave White Chevrolet responded

We are very happy to have provided you with such a positive experience working with Alexis! We sincerely value your business and look forward to your next visit. The Place To Go Is Alexis & Monroe, Dave White Chevrolet Jim Comiskey jcomiskey@whitecars.com 419-885-4444 Ext. 208

June 14, 2021

This is the first time I have had issues with Dave White service and I have been using them for many years. My normal service advisor was out and I had to call on three consecutive days to get any answers More

by dawnmgriffin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Ganues
Jun 14, 2021 -

Dave White Chevrolet responded

Thank you so much for your honest feedback, Dawn. I'm sorry to hear that you weren't fully satisfied with your recent experience, and I apologize for any inconvenience caused by the long wait and lack of communication. If you would be willing to reach out to me directly, I would like to learn more to see if there is anything we can do to turn this around for you. Thank you! The Place To Go Is Alexis & Monroe, Dave White Chevrolet Jim Comiskey jcomiskey@whitecars.com 419-885-4444 Ext. 208

Jun 15, 2021 -

dawnmgriffin responded

I am hoping that this is a one time issue. I understand that repairs sometimes take longer than estimated. My biggest concern is that no other service advisors could assist me when Kyle was out. As I stated, it took three days of calling to even get an appointment, because nobody was listening to voice mails and returning my calls.

June 13, 2021

The entire experiance was very professionally handled from start to finish. I am very pleased with the results of the repair. The vehicle had also been spotlessly cleaned before return. More

by rbrelowski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Tall
Jun 14, 2021 -

Dave White Chevrolet responded

Thank you for taking the time to share your thoughts on working with Lisa and our team. We're glad to hear we delivered such a great experience! The Place To Go Is Alexis & Monroe, Dave White Chevrolet Jim Comiskey jcomiskey@whitecars.com 419-885-4444 Ext. 208

June 13, 2021

my truck still does not have a/c after paying dave white $178.00 and they said compressor bad , replaced it and still no cold worse service ever called 3 times no return call left message all 3 times !!! More

by johns_trailers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kyle Ganues
Jul 01, 2021 -

Dave White Chevrolet responded

Hello, Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Jim Comiskey jcomiskey@whitecars.com 419-885-4444 Ext. 208

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