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Dave White Chevrolet - Service Center

Sylvania, OH

4.3
1,239 Reviews

1,239 Reviews of Dave White Chevrolet - Service Center

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March 12, 2021

Absolutely terrible service, sent my truck to Dave White after it broke down on the turnpike and they didn’t even diagnose the issue. They just ran the motor and heard it knocking and told me I needed a $10 More

by Pittsburgh3052
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Alexis Schultz
1.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Roznoski
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vanessa Cole, Kyle Ganues, Tyler Dunphy, Tracy Hayes, Justin Jacobs
Mar 29, 2021 -

Dave White Chevrolet responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We’d love the opportunity to address any issues with our team here. Thank you for your time, and hopefully we can get to the bottom of this. Matt Kwiatkowski mkwiatkowski@whitecars.com 419-885-4444 Ext #215

March 11, 2021

I have not been to D.W. for service in some time, but thought I would return for an oil change etc... d/t receiving coupons. Everything went smooth and it was great I could make an appt as I had limited More

by pjbharley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Ganues
Mar 12, 2021 -

Dave White Chevrolet responded

Thanks for sharing your thoughts about your experience working with Kyle here at Dave White Chevrolet. We appreciate your business and hope to see you again soon! The Place To Go Is Alexis & Monroe, Dave White Chevrolet Matt Kwiatkowski mkwiatkowski@whitecars.com 419-885-4444 Ext #215

March 07, 2021

Alexis was great to work with. She made sure they topped up my tire pressure by exactly the amount I requested, and my oil change was finished on time. Overall, a very good service experience. More

by wmhks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alexis Schultz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2021 -

Dave White Chevrolet responded

Thank you for your very kind review. Alexis and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent service experience here at Dave White Chevrolet. The Place To Go Is Alexis & Monroe, Dave White Chevrolet Matt Kwiatkowski mkwiatkowski@whitecars.com 419-885-4444 Ext #215

March 05, 2021

I am concerned that when told my car was completed and got there to pick up my steering wheel was crooked from work done on my car and was very noticeable. They had to remove steering wheel for new air ba More

by matsam2
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
This was insurance claim
Mar 22, 2021 -

Dave White Chevrolet responded

Thank you for your review. We’re sorry your visit didn’t go as planned, and we’d like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Matt Kwiatkowski mkwiatkowski@whitecars.com 419-885-4444 Ext #215

February 27, 2021

This was a very difficult diagnosis. The.codes were intermittent, but ultimately they found the issue. The vehicle runs great now and I am pleased. More

by tomrose500
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Ganues
Feb 28, 2021 -

Dave White Chevrolet responded

Thank you so much, Tom, for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Dave White Chevrolet. Please don't hesitate to reach out if you need anything else. The Place To Go Is Alexis & Monroe, Dave White Chevrolet Matt Kwiatkowski mkwiatkowski@whitecars.com 419-885-4444 Ext #215

February 20, 2021

Kyle took care of the recall on my vehicle very quickly. Service is always fast and thorough. Can't say enough good things about Dave White. More

by charisemoore
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Ganues
Feb 21, 2021 -

Dave White Chevrolet responded

Thank you, Charise! Kyle and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Dave White Chevrolet. The Place To Go Is Alexis & Monroe, Dave White Chevrolet Matt Kwiatkowski mkwiatkowski@whitecars.com 419-885-4444 Ext #215

February 19, 2021

Super nice and very honest . Informed me all the way before doing anything Had a great experience! My car was also done quick! Appreciate their service!! I will definitely be back for further service wh More

by GREENYSZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Roznoski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2021 -

Dave White Chevrolet responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. The Place To Go Is Alexis & Monroe, Dave White Chevrolet Matt Kwiatkowski mkwiatkowski@whitecars.com 419-885-4444 Ext #215

February 19, 2021

My truck was fixed right and on time. Thanks for the great service. The price was great .I was offered a ride home and pick up. More

by SCHROYER1127
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alexis Schultz
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2021 -

Dave White Chevrolet responded

Thank you for your review! Quality customer service is always our number one priority, and we're happy to hear that we fixed your truck to your satisfaction in a timely manner. Thank you again for choosing Dave White Chevrolet, we look forward to having you as one of our valued customers for many more years to come! The Place To Go Is Alexis & Monroe, Dave White Chevrolet Matt Kwiatkowski mkwiatkowski@whitecars.com 419-885-4444 Ext #215

February 15, 2021

Such amazing service as always! They got me in at the last minute on a Friday! Alexis was so easy to work with and very helpful. More

by BRANDI.KLEIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alexis Schultz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 15, 2021 -

Dave White Chevrolet responded

Brandi, Thank you so much for your kind words regarding your recent experience working with Alexis, and for taking the time to leave us this wonderful feedback! The Place To Go Is Alexis & Monroe, Dave White Chevrolet Matt Kwiatkowski mkwiatkowski@whitecars.com 419-885-4444 Ext #215

February 13, 2021

I had a great experience with Alexis from the Dave White Service Department. She was friendly, timely and communicated throughout the process. I have had issues in the past (where I was not contacted regard More

by Dan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alexis Schultz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2021 -

Dave White Chevrolet responded

Dan, Thank you for taking the time to share your thoughts on working with Alexis and our team. We're glad to hear we delivered such a great experience! The Place To Go Is Alexis & Monroe, Dave White Chevrolet Matt Kwiatkowski mkwiatkowski@whitecars.com 419-885-4444 Ext #215

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