David Scott Lee Buick GMC - Service Center
Crestview, FL
949 Reviews of David Scott Lee Buick GMC - Service Center
They are great and wonderful group of people to work with day. Always on time and courteous. day. Always on time and courteous. More
I wrote and submitted my review earlier today and don’t think I need to do it again. think I need to do it again. More
They are a good car lot to buy a car From good people work there and they take good care of all they customers with care work there and they take good care of all they customers with care More
Everything was great except for last minute communications. Lecreasha, sent me a text the morning of the appointment to confirm, however, I missed the text and when I did answer, she told me I communications. Lecreasha, sent me a text the morning of the appointment to confirm, however, I missed the text and when I did answer, she told me I was to late to keep my original time slot for the pick up of my auto. I was very upset as it took me several weeks to get this appointment. I received a email confirmation the day before reminding me of the appointment and asked if I needed to change it I could do so - no response meant I was good to keep the appointment. If a text or verbal confirmation is needed, I highly recommend it is done the day prior. She did call me back and I was able to at least keep the same day. More
Very polite and courteous thank you for always taking time to explain everything thank you time to explain everything thank you More
Well let me start off with the service center is very clean and the staff is pretty friendly. But I get a little frustrated that every time I go to get my oil change they try and tell me alignments recom clean and the staff is pretty friendly. But I get a little frustrated that every time I go to get my oil change they try and tell me alignments recommended, something you need to do…….. Well this last time I had an issue with my vehicle along with my normal service and I had the issue worked. Get the truck back and it’s working as it should for all of 10 min, I get home and it’s after closing. So I call the next day and ask for service and explain to the lady on the phone what the deal was and that I was using graham yesterday she said let me get him for you, she comes back says he’s busy takes my name and number, here we are 2 weeks later multiple calls and not even a call back and my truck having more issue now than it did when I brought it in and I can’t get the service dept to return a call! More
Dan, Graham and Lecreasha do a fantastic job of customer service and are always on time! Couldn’t ask for a better group there! They really do a great job and look out for my needs! service and are always on time! Couldn’t ask for a better group there! They really do a great job and look out for my needs! More
I went in on a Saturday to get my car maintenances without an appointment and they were able to squeeze me in! They did an excellent job and it was very fast considering no appointment was made. without an appointment and they were able to squeeze me in! They did an excellent job and it was very fast considering no appointment was made. More
It was a Pleasant experience with knowledgeable staff. I will recommend them to friends and my associates I will recommend them to friends and my associates More