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David Scott Lee Buick GMC - Service Center

Crestview, FL

4.6
958 Reviews

958 Reviews of David Scott Lee Buick GMC - Service Center

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January 14, 2023

Extremely professional and could not ask for better customer service. I would highly recommend David Scott Lee if you are looking to purchase a vehicle More

by jordynboyd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
LeCreasha Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike "Chief" Morgan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michelle Foley
Jan 18, 2023 -

David Scott Lee Buick GMC responded

Jordyn, Thank you for taking the time to leave us a 5-star review! We thank you for choosing David Scott Lee Buick GMC for your vehicle’s recent service. Our team strives to create a friendly, professional, non-pressure environment, where your time is valued, and we are glad you noticed. Thank you for letting us know that your experience with our Service Department was excellent! We will share your positive feedback with our entire team and please think of us for your future vehicle needs. We appreciate you being our customer and please know, we will always work hard to make you happy! Thanks, Beverly White Social Executive David Scott Lee Buick GMC crestviewbuickgmc.com beverly@leebuickgmc.com Main 850-682-2708

January 13, 2023

Eventually took care of scratch but could have been better with communication so I didn’t have to leave truck more than once. More

by JSZMAC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brock Collins
5.0
This rating includes all reviews, with more weight given to recent reviews.
LeCreasha Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michelle Foley
January 11, 2023

David Scott GMC always delivers. Very professional and always keep me up to date when my truck is being serviced. More

by cookad75
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Graham
Jan 12, 2023 -

David Scott Lee Buick GMC responded

Thank you for taking the time to leave us a 5-star review! We thank you for choosing David Scott Lee Buick GMC for your vehicle’s recent service. Our team strives to create a friendly, professional, non-pressure environment, where your time is valued, and we are glad you noticed. Thank you for letting us know that your experience with our Service Department is excellent, they keep you updated on your truck's service progress, and "always deliver"--we love that! We will share your positive feedback with our entire team and please think of us for your future vehicle needs. We appreciate you being our customer and please know, we will always work hard to make you happy! Thanks, Beverly White Social Executive David Scott Lee Buick GMC crestviewbuickgmc.com beverly@leebuickgmc.com Main 850-682-2708

January 10, 2023

My service advisor had great communication. He was engaged and followed up well with questions I had about a warranty claim. The service was timely and even offered me a ride to run an errand d More

by JOSHUADANIELSHARON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan.
Jan 12, 2023 -

David Scott Lee Buick GMC responded

Joshua, Thank you for taking the time to leave us a 5-star review! We thank you for choosing David Scott Lee Buick GMC for your vehicle’s recent service. Our team strives to create a friendly, professional, non-pressure environment, where your time is valued, and we are glad you noticed. Thank you for letting us know that Dan Meksch, in our Service Department, went above and beyond to give you an excellent experience! It is great to hear that Dan covered all of your questions regarding a warranty claim and also provided you with transportation during your wait. We will share your positive feedback with our entire team and please think of us for your future vehicle needs. We appreciate you being our customer and please know, we will always work hard to make you happy! Thanks, Beverly White Social Executive David Scott Lee Buick GMC crestviewbuickgmc.com beverly@leebuickgmc.com Main 850-682-2708

January 09, 2023

Need to work on service center receptionist. You wait to long before they acknowledge you. More

by SANDRAMACON1958
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Graham
January 07, 2023

I have both of my GMC vehicles serviced here and have always had great service, except for the last service on 1/3/2023 on my 2019 Yukon. My wife brought it in as I was not available that day. When it More

by MWBOLIN
Workmanship
Recommend Dealer
No
Employees Worked With
Jeremy Cadle
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 06, 2023

Scheduled service appointment, they came to my home to pickup vehicle, left me with a loaner and brought it back upon completion! Great job More

by GBedwell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Cadle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Cromer
Jan 20, 2023 -

David Scott Lee Buick GMC responded

Gordon, Thank you for taking the time to leave us a 5-star review! We thank you for choosing David Scott Lee Buick GMC for your vehicle’s recent service. Our team strives to create a friendly, professional, non-pressure environment, where your time is valued, and we are glad you noticed. Thank you for letting us know that your experience with our Service Department was excellent and that they provided you with pickup/drop-off services and a loaner. We hope these accommodations made things easier for you while your vehicle was being serviced. We will share your positive feedback with our entire team and please think of us for your future vehicle needs. We appreciate you being our loyal customer and please know, we will always work hard to make you happy! Thanks, Beverly White Social Executive David Scott Lee Buick GMC crestviewbuickgmc.com beverly@leebuickgmc.com Main 850-682-2708

January 05, 2023

They did exactly what they said they would do, picked up my vehicle and gave me a rental, returned my vehicle when work was completed. Could not have been easier. More

by DMRAUCH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
LeCreasha Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 11, 2023 -

David Scott Lee Buick GMC responded

David, Thank you for taking the time to leave us a 5-star review! We thank you for choosing David Scott Lee Buick GMC for your vehicle’s recent service. Our team strives to create a friendly, professional, non-pressure environment, where your time is valued, and we are glad you noticed. Thank you for letting us know that your experience with our Service Department was excellent. It is great to know that you were pleased with the pickup/delivery and rental services provided to you. Our team works hard to ensure our customers experience as little inconvenience as possible! We will share your positive feedback with our entire team and please think of us for your future vehicle needs. We appreciate you being our customer and please know, we will always work hard to make you happy! Thanks, Beverly White Social Executive David Scott Lee Buick GMC crestviewbuickgmc.com beverly@leebuickgmc.com Main 850-682-2708

January 03, 2023

The service personnel were professional and timely. I am happy with the services and documentation I was provided and I was not kept longer than necessary. More

by KCutshall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Graham Nelson
Jan 11, 2023 -

David Scott Lee Buick GMC responded

Thank you for taking the time to leave us a 5-star review! We thank you for choosing David Scott Lee Buick GMC for your vehicle’s recent service. Our team strives to create a friendly, professional, non-pressure environment, where your time is valued, and we are glad you noticed. Thank you for letting us know that your experience with our Service Department was excellent! We will share your positive feedback with our entire team and please think of us for your future vehicle needs. We appreciate you being our customer and please know, we will always work hard to make you happy! Thanks, Beverly White Social Executive David Scott Lee Buick GMC crestviewbuickgmc.com beverly@leebuickgmc.com Main 850-682-2708

December 31, 2022

Scott Lee and Brock Collins always help with a smooth trading experience. I’m a repeat customer and will always call them with my vehicle needs in the future as well! More

by GBedwell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Cadle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caroline Levesque
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul Cooper, Jason Cromer
Jan 10, 2023 -

David Scott Lee Buick GMC responded

Mr. Bedwell and Mr. Lee, Thank you for taking the time to leave us a 5-star review! We appreciate your continued loyalty to David Scott Lee Buick GMC over the years and thank you for the recent trade of your 2021 Mercedes GLE and the purchase of your 2023 GMC Acadia. Our team strives to create a friendly, professional, and non-pressure environment where your time is valued, and we are glad you noticed. We are thrilled to hear that your experience with Brock Collins is always excellent and he ensures that the trade process is smooth. We love having you as part of our David Scott Lee Buick GMC family. **From our Sales Consultant, Brock Collins, "Mr. Bedwell and Mr. Lee, I thank you both for allowing me to continue earning your business. It is always a pleasure to help you. Please let me know if you need anything. Enjoy your new GMC Acadia, it is beautiful!" We will share your positive feedback with our entire team and please think of Brock Collins for your future vehicle needs. We appreciate you being our customer and please know, we will always work hard to make you happy! Thanks, Beverly White Social Executive David Scott Lee Buick GMC crestviewbuickgmc.com beverly@leebuickgmc.com Main 850-682-2708

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