David Stanley Chrysler Dodge Jeep Ram - Service Center

Review DS CJD We purchased our first vehicle from David Stanley CJD about 3 years ago. It was a Ford F150 from the used We dealt with the used car department and th We purchased our first vehicle from David Stanley CJD about 3 years ago. It was a Ford F150 from the used We dealt with the used car department and they lived up to every stereo type that a used car sales department could live up to they were shifty, sketchy and seemed to rush the sale and wanted us out the door to make the next one. A short time later my wife was in the market for a new Jeep. So we gave DS CJD another shot to rectify their past indescretions needless to say that experience was very unpleasant as well as we were bounced around from salesperson to sales person (not finance and manager but sales) we dealt with three different sales people within a two day span. I guess the other guys and gal were too busy for us. So be it we bought the Jeep and vowed to never do business there again. What happens next will blow your mind. I was driving around MWC one day and I spot this beautiful GECKO green JK nice wheels and tires ohh was she pretty so what do I do like a dummy. I stop in. Hooked again. My fault this time. We made the deal on the Jeep but what did I leave with a stripped down version of this jeep. Ugly Sahara wheels and some HANKOOK tires that look like they belong on a Range Rover not an AMERICAN BAD xxx like a Jeep. I love my Jeep and still do I will own a Jeep for the rest of my life. Not because of how DS CJD SALES DEPT treated me but because of the numerous friends I have made through our local Jeep club. Two of those being Brian Fox and Luke Steagall. Well service time comes around for our first oil change on the first Jeep and we bought the engines for life program. We think "Oh crap we have to take it to David Stanley....great how are they going to screw us again?" Once the Jeep was in the garage and we are in the lobby this guy (who I later find out to be Brian) comes up introduces himself and begins to talk to us. Like we are humans....not a walking checkbook...how can this be? I have never been treated like this at a dealership before. He stays with us the whole time the oil is being changed and tells us when it was ready and walks us to the checkout window, thanks us for our business and we depart. Ever since that connection I have had no problems telling my fellow Jeepers to take their vehicles to Brian and Luke because they care on a human level. As for the sales department. I advise them that my experiences are not as favorable. My suggestion is to retrain your sales department and get them out of the mind set of the quick sale and think about the lifetime buying power of the customer. If you can't retrain them....replace them. More

Will never return Brought my '94 Grand Cherokee 5.2L in to diagnose an ignition miss on 2 cylinders. Mechanic checked nothing and said it was one of three problems...2 Brought my '94 Grand Cherokee 5.2L in to diagnose an ignition miss on 2 cylinders. Mechanic checked nothing and said it was one of three problems...2 cracked heads, 2 broken valve springs, or bad camshaft. When I asked for a compression check to determine the exact problem, he checked one and said his hour was up, but the other missing cylinder would be the same. When I took it in, I mentioned that it had an aftermarket crankshaft position sensor installed and that was when the problems started. That was NEVER checked! I took the Jeep home, bought an OEM sensor from Fowler Jeep and had another shop install it. The problem is fixed and I wasted $110.25 at David Stanley for nothing. I won't go back no matter how far I have to drive to find a competent, reputable service department. More

Amazing! Brian and Luke have bent over backwards to help fix the mistakes that another dealership has done. They're amazing and if you need service work on you Brian and Luke have bent over backwards to help fix the mistakes that another dealership has done. They're amazing and if you need service work on your car go ask for them! More

absolutely the best service in Oklahoma City. I do not take mine or my husbands Jeep Wrangler anywhere else. Best team of Techs, with amazing knowledge and resources of issues, parts and upgrades can find take mine or my husbands Jeep Wrangler anywhere else. Best team of Techs, with amazing knowledge and resources of issues, parts and upgrades can find. Do not bother going anywhere else! More

Upon entering the service center , I was met with a smile Upon entering the service center , I was met with a smile and to my surprise, Mr. Steagall recognized me from his assisting me with my last consul Upon entering the service center , I was met with a smile and to my surprise, Mr. Steagall recognized me from his assisting me with my last consult. He immediately came over and inquired as to what the problem was. He was helping someone else, but as soon as another service worker was free, he asked him to assist me in determining the issue with my vehicle. Once we found the problem, Mr. Steagalll pulled the car into the garage area and within 30 min the problem was solved. I am so grateful to him for taking the time and for his generosity while assisting me. Every time I go to this dealership, the people ( sales and service) are always so kind. That goes a long way with me. I want Mr. David Stanley to know that when I meet young people like Luke Steagall, I feel proud.. I'm a teacher!!!! My mission is to instill in children to grow up to be kind, gentle, respectful.... Luke is a great example of all those things!! Thank you Luke!!! More

Luke Steagall is an amazing asset to the service dept. He goes above and beyond what is necessary .. all with a smile and quick wit!! goes above and beyond what is necessary .. all with a smile and quick wit!! More

Luke Steagall is a great asset to the service dept. He goes above and beyond what is necessary and is very knowledgeable on Jeeps. I will continue to bring my Jeep back because of him. goes above and beyond what is necessary and is very knowledgeable on Jeeps. I will continue to bring my Jeep back because of him. More

Luke gave me the best costumer service he care about my truck. He got me in & out when I had a problem. I can call him & he will make sure the problem get fix & he stands behind his work. Great guy truck. He got me in & out when I had a problem. I can call him & he will make sure the problem get fix & he stands behind his work. Great guy More

I did not require specific service as vehicle was new. However I did need assistance in removing soft-top from inside as delivered by factory. Instructions for this were pretty much non-existent. Not o However I did need assistance in removing soft-top from inside as delivered by factory. Instructions for this were pretty much non-existent. Not only did Luke help me out by performing the work, but had me watch to know the tricks. He was also very knowledgeable on jeeps as I had other general type questions. I would not hesitate to ask for Luke on each visit. It's a shame the sales saff wasn't as knowledgeable! But that will be another review in that section. 5 stars for Luke and service. More

I came in with issues with my suspension. Not only did Josh, Luke and Brian triple team the effort but they had me situated and ready to go out the door back on the road in under an hour! I make a great c Josh, Luke and Brian triple team the effort but they had me situated and ready to go out the door back on the road in under an hour! I make a great call going here as well as buying both of my jeeps from this dealer. HIGHLY RECOMMEND! More