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David Taylor Ellisville Chrysler Dodge Jeep RAM - Service Center

Ellisville, MO

4.4
2,325 Reviews

2,325 Reviews of David Taylor Ellisville Chrysler Dodge Jeep RAM - Service Center

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November 11, 2021

I do not write reviews. I will only check boxes for ratings. Do not send me these anymore unless I am paid for my time as I am charged for your time. More

by tmcg05
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not sure who was at express lube that day
Nov 12, 2021 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

Hello, Thank you for taking the time to share your review and rating with us. If you would like to discuss your feedback further, please feel free to reach out to me. I look forward to connecting with you. Thank you, Debbie Bundy Customer Relations Manager 636-484-5400 dbundy@taylorcars.com

November 11, 2021

I appreciated the personal service I received. There was a mix up in the bill but it was nothing to get upset about, the the guy helping me was very apologetic and I knew he was doing everything he could to More

by laraeh10e
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Wilson
Nov 12, 2021 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

Thank you so much, we appreciate your feedback! We hope you continue to choose us for all your automotive needs! Take care!

November 10, 2021

Hardly any wait time to start on my car, always a good experience when I get service More

by MKATHERYN1946
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Gebken
Nov 11, 2021 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

Thank you for the great review and 5-star rating. We are pleased to know our Service Team ensured you had a good servicing experience for your vehicle. We look forward to your next visit here at David Taylor Ellisville Chrysler Dodge Jeep RAM.

November 10, 2021

Everyone was very friendly. My car was in and out quickly, good experience overall, I’ll use this dealership again More

by GP9085
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen B, Casey Drese, Mike Gebken, Mike Wilson, BYRON GREEN
Nov 11, 2021 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

Thank you for your kind words and positive rating! We are delighted to hear your experience with David Taylor Ellisville Chrysler Dodge Jeep RAM was a pleasant one! Have a great day and stay safe!

November 10, 2021

In and out with in 24 hours! Great service, will use again. All covered under warranty More

by LYRICMAX22
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen B, Casey Drese, Mike Gebken, Mike Wilson, BYRON GREEN
Nov 11, 2021 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

We are so happy to hear that! At David Taylor Ellisville Chrysler Dodge Jeep RAM Our Service Department is dedicated to making sure our valued guests have the best experience possible! Take care!

November 10, 2021

Service took longer than needed. There was no updates as I waited. Cost of service was more than quoted. Was shocked at the cost. More

by OBPF
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mike Wilson
Nov 29, 2021 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

Hello, I would like to learn more about your feedback regarding the wait and our fees for services at David Taylor Ellisville Chrysler Dodge Jeep RAM. Please contact me directly to discuss any concerns in greater detail. Debbie Bundy Customer Relations Manager 636-484-5400 dbundy@taylorcars.com

November 10, 2021

Great customer service and the team was extremely informative throughout the entire service event. They educated me on the service my car needed. More

by Tricia Boucher
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Wilson
Nov 11, 2021 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

Tricia, thank you for sharing your wonderful review of us here at David Taylor Ellisville Chrysler Dodge Jeep RAM. We are so happy to learn that our Service Team took fantastic care of you.

November 09, 2021

Service guy very nice. Kept me up to date on when vehicle would be ready More

by CRYSTADECLUE15
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Gebken
Nov 11, 2021 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

Thank you for the kind words and positive rating! We appreciate your business and hope you have a great day!

November 09, 2021

Mine did a fantastic job identifying the root cause of our problem. It was very difficult to find, a slightly frayed wire that only shorted out when the car hit a bump. Excellent customer service! More

by Pacifica Owner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Gebken
Nov 11, 2021 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

Hello and thank you for the awesome feedback. We are very glad to know our Service Team did a fantastic job and got the repair taken care of. We appreciate you and thank you for doing business with David Taylor Ellisville Chrysler Dodge Jeep RAM.

November 09, 2021

Great customer service. Everything was as expected. Would recommend this dealer to other people. Thank you. More

by Cornellthegreat
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
BYRON GREEN
Nov 11, 2021 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

Hello! Thank you for sharing your positive feedback about us here at David Taylor Ellisville Chrysler Dodge Jeep RAM. We are pleased to learn of your positive experience during your visit. We look forward to serving you again in the future.

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