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David Taylor Ellisville Chrysler Dodge Jeep RAM - Service Center

Ellisville, MO

4.3
2,323 Reviews

2,323 Reviews of David Taylor Ellisville Chrysler Dodge Jeep RAM - Service Center

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October 27, 2021

Casey was very prompt in greeting me when I drove my vehicle into the bay. He let me know what was going on with my vehicle as it was getting worked on. I’m very happy with the level of customer service More

by Debi Musel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Casey Drese
Oct 28, 2021 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

Debi, thank you for taking the time to write about your experience. We are happy to hear Thinh and Dennis communicated thoroughly about your repair process, and we are glad to know you trust our expertise. We look forward to continuing to help you over the years to come. Thank you for choosing to bring your vehicle to us.

October 27, 2021

They were able to set my appointment quickly and finish the work in one day. Thanks! More

by WILSONJM636
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Karsznia in SERVICE
Oct 28, 2021 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

Wilson, we're happy our team provided speedy service for you. We are always more than happy to assist you if anything else comes up. Take care!

October 27, 2021

Customer service was exceptional. Explanations were thorough and work done was professional. Only place I’ll take my Jeep n More

by pilar.s.roberts
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Gebken
Oct 28, 2021 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

Pilar, thank you for taking the time to share your exceptional service experience with Mike! We're glad to hear you're satisfied with your repairs! Please do not hesitate to reach out to us when we can work with you down the road.

October 26, 2021

Quick professional service department, priced reasonable. Very knowledgeable parts department. Thanks will return for future service More

by SAUERBREY8234
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike in parts, Mike Wilson, Bobby Brooks
Oct 27, 2021 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

David Taylor Ellisville Chrysler Dodge Jeep RAM appreciates the 5-stars and kind words. We look forward to seeing you again on future visits!

October 26, 2021

Easy to schedule appointment, the car ready when promised. very nice people to deal with. More

by DYOUNG17
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen B, Casey Drese, Mike Gebken, Mike Wilson, BYRON GREEN, Matt Karsznia in SERVICE
Oct 26, 2021 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

David Taylor Ellisville Chrysler Dodge Jeep RAM appreciates the 5-stars and feedback. The team is glad your experience was a nice one. We look forward to future visits!

October 26, 2021

I had a great and rewarding experience at David Taylor repair, they went the extra mile to make sure i was completely satisfied. Thank you More

by MICHAEL497US
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Wilson
Nov 02, 2021 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

Thank you so much for your positive review

Nov 05, 2021 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

Thank you so much for the positive review! We are so happy we could meet your expectations.

October 26, 2021

From scheduling to check out I my experience was pleasant: everyone I encountered was friendly, , courteous, prompt More

by Jeep
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Casey Drese
Oct 27, 2021 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

Hi there, Your satisfaction means everything to us, so we are thrilled to hear of your experience with our Service Department. Thank you for choosing David Taylor Ellisville Chrysler Dodge Jeep RAM and we hope to continue to assist with all of your future automotive needs.

October 25, 2021

Everyone I have talked to has been very professional and respectful. Body shop and service departments were always trying to fix any issues. Service technician Andrew was great!!! More

by Rhei
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tech Andrew, Casey Drese
Oct 25, 2021 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

Rhei, thanks for the positive review! We can't tell you how nice it feels to hear that Casey and Tech went above and beyond to make sure your experience was a memorable one. We look forward to hearing from you again, and please contact us if you ever need anything regarding your vehicle!

October 24, 2021

Very good service and attentive staff. Would definitely recommend this dealership. 5-stars. Great job More

by staciarenee365
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
BYRON GREEN
Oct 25, 2021 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

David Taylor Ellisville Chrysler Dodge Jeep RAM is glad your experience was very good. Thank you for the 5-stars and feedback. We hope to see you back soon. Take care!

October 23, 2021

Same problem 3 times in last five years. Can’t tell me why it keeps happening. More

by EUREKAEARL
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Casey Drese
Oct 24, 2021 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

Hello, Thank you for taking the time to share your feedback about your service experience. I would like to learn more about your concerns. Please contact me directly about this. Best, Debbie Bundy Customer Relations Manager 636-484-5400 dbundy@taylorcars.com

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