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David Taylor Ellisville Chrysler Dodge Jeep RAM - Service Center

Ellisville, MO

4.3
2,323 Reviews

2,323 Reviews of David Taylor Ellisville Chrysler Dodge Jeep RAM - Service Center

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September 30, 2021

Very warm welcoming team. Professional and able to explain everything clearly about the work needed on my Jeep. More

by anne_nardoni
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen B, Casey Drese, Mike Gebken, Mike Wilson, BYRON GREEN, Matt Karsznia in SERVICE
Oct 01, 2021 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

Hi Anne, We strive to ensure that we keep our customers updated and informed, therefore we are thrilled to hear of your experience with our Service Department. Thank you for choosing David Taylor Ellisville Chrysler Dodge Jeep RAM and we look forward to your next visit.

September 30, 2021

Alex is kind and courteous! He cares! Love my new Jeep Grand Cherokee! Thank you! More

by CAVORHEES
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin List, Alexander Birgenheier
Oct 01, 2021 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

David Taylor Ellisville Chrysler Dodge Jeep RAM thanks you for the 5-stars and feedback. The team is glad your experience was kind and courteous. We look forward to future visits. Safe travels on the road ahead.

September 29, 2021

This dealership listens to what you want in your vehicle. They also listen to your own personal budget so you pick something you can afford. They also realize each person is unique and treats them as such! More

by Pumpkin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen B
Sep 29, 2021 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

Hi there, Thank you for your positive review. We are pleased to know that you have had an excellent, customer driven and helpful sales experience with our team here at David Taylor Ellisville Chrysler Dodge Jeep RAM. We are looking forward to your next visit with us.

September 29, 2021

Matt Hays was wonderful. Took care of my needs immediately even though I was towed in without an appointment More

by JAKESX2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Hays, Matt Hays
Sep 30, 2021 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

Hi Jake, Thank you for your excellent review and sharing your experience. We are happy we could be of accommodating and professional assistance. We are looking forward to your next visit and thank you for choosing David Taylor Ellisville Chrysler Dodge Jeep RAM.

September 29, 2021

Byron was great, but Mike dropped the ball and we had to call again and ask for Byron to get the job done. More

by JM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
BYRON GREEN
Sep 30, 2021 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

Hello, ​Thank you for taking the time to share your feedback. I would appreciate the chance to speak with you regarding your overall experience. Please feel free to reach out to me at your own convenience. I look forward to connecting with you.​ ​ ​Best, ​Debbie Bundy Customer Relations Manager 636-484-5400 dbundy@taylorcars.com

September 28, 2021

The job has not been completed. They had to order the part. Told me less than 1 week. It's been over 2 weeks. More

by houseofzadok
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Matt Hayes, Matt Hays
Sep 28, 2021 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

Hi, Thank you for bringing this to my attention and sharing this feedback about your service experience. David Taylor Ellisville Chrysler Dodge Jeep RAM always wants to provide excellent customer care and I would like to learn more about this. Could you please contact me at the information below?  Best, Debbie Bundy Customer Relations Manager 636-484-5400 dbundy@taylorcars.com

September 28, 2021

Everyone is very nice + got good tire deal + keep my vehicle up to date on maintenance More

by Cupant63
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Karsznia in SERVICE
Sep 29, 2021 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

Thank you for taking the time to leave us a great review! it was a pleasure to work with you, and we look forward to working with you again at David Taylor Ellisville Chrysler Dodge Jeep Ram.

September 28, 2021

They were short handed and very busy but still had a pleasant disposition. And I wasn't there all day long. More

by sheatyranny
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not sure which Mike but he was very nice.
Sep 28, 2021 -

sheatyranny responded

They were short handed and very busy but still had a pleasant disposition. And I wasn't there all day long.

Sep 29, 2021 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

Thank you for choosing David Taylor Ellisville Chrysler Dodge Jeep RAM! We are happy to know that you enjoyed your overall experience and appreciate your feedback. Let us know if there is anything else we can help you with. Until next time!

September 28, 2021

Service manager collected information on issues experienced, evaluated every potential issue and kept me updated with their progress. More

by deanshawtx
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Gebken
Sep 29, 2021 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

Thank you for the great feedback for our Service Department at David Taylor Ellisville Chrysler Dodge Jeep RAM! We are delighted to see your satisfaction with the efforts to keep you updated on matters with your vehicle. Please let us know if we can do anything else.

September 28, 2021

Awesome service department...helped me out of a jam on a Saturday without an appointment More

by N/A
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Gebken
Sep 29, 2021 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

Thank you for the excellent review for our Service Department! Let us know if there is anything else we can help you with. We welcome you back to David Taylor Ellisville Chrysler Dodge Jeep RAM for all of your automotive needs!

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