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David Taylor Ellisville Chrysler Dodge Jeep RAM - Service Center

Ellisville, MO

4.4
2,325 Reviews
Call Service Center (636) 484-5400

2,325 Reviews of David Taylor Ellisville Chrysler Dodge Jeep RAM - Service Center

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October 01, 2021

The manager was professional and courteous and they completed my vehicle quickly. The area where I waited for my vehicle was clean and comfortable. More

by jldeldmjd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen B
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Oct 02, 2021 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

Thank you for taking a moment of your day to share the great service experience you had with our Service Department. You can always rely on our experts to provide you with an informative and comfortable experience.

September 30, 2021

Very warm welcoming team. Professional and able to explain everything clearly about the work needed on my Jeep. More

by anne_nardoni
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen B, Casey Drese, Mike Gebken, Mike Wilson, BYRON GREEN, Matt Karsznia in SERVICE
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Oct 01, 2021 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

Hi Anne, We strive to ensure that we keep our customers updated and informed, therefore we are thrilled to hear of your experience with our Service Department. Thank you for choosing David Taylor Ellisville Chrysler Dodge Jeep RAM and we look forward to your next visit.

September 30, 2021

Alex is kind and courteous! He cares! Love my new Jeep Grand Cherokee! Thank you! More

by CAVORHEES
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin List, Alexander Birgenheier
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Oct 01, 2021 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

David Taylor Ellisville Chrysler Dodge Jeep RAM thanks you for the 5-stars and feedback. The team is glad your experience was kind and courteous. We look forward to future visits. Safe travels on the road ahead.

September 30, 2021

Although it took longer than I would have liked, they fixed all the issues I had with my truck and plus some. More

by mnies423
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Casey Drese
Report | Print
Oct 01, 2021 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

Hi there, Thank you for your positive review. We are thrilled you had a professional and helpful experience and we take on board your feedback. We are looking forward to welcoming you again for any of your future automotive needs. Thank you for choosing David Taylor Ellisville Chrysler Dodge Jeep RAM.

September 29, 2021

Matt Hays was wonderful. Took care of my needs immediately even though I was towed in without an appointment More

by JAKESX2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Hays, Matt Hays
Report | Print
Sep 30, 2021 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

Hi Jake, Thank you for your excellent review and sharing your experience. We are happy we could be of accommodating and professional assistance. We are looking forward to your next visit and thank you for choosing David Taylor Ellisville Chrysler Dodge Jeep RAM.

September 29, 2021

Byron was great, but Mike dropped the ball and we had to call again and ask for Byron to get the job done. More

by JM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
BYRON GREEN
Report | Print
Sep 30, 2021 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

Hello, ​Thank you for taking the time to share your feedback. I would appreciate the chance to speak with you regarding your overall experience. Please feel free to reach out to me at your own convenience. I look forward to connecting with you.​ ​ ​Best, ​Debbie Bundy Customer Relations Manager 636-484-5400 dbundy@taylorcars.com

September 29, 2021

This dealership listens to what you want in your vehicle. They also listen to your own personal budget so you pick something you can afford. They also realize each person is unique and treats them as such! More

by Pumpkin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen B
Report | Print
Sep 29, 2021 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

Hi there, Thank you for your positive review. We are pleased to know that you have had an excellent, customer driven and helpful sales experience with our team here at David Taylor Ellisville Chrysler Dodge Jeep RAM. We are looking forward to your next visit with us.

September 28, 2021

They were short handed and very busy but still had a pleasant disposition. And I wasn't there all day long. More

by sheatyranny
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not sure which Mike but he was very nice.
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Sep 28, 2021 -

sheatyranny responded

They were short handed and very busy but still had a pleasant disposition. And I wasn't there all day long.

Sep 29, 2021 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

Thank you for choosing David Taylor Ellisville Chrysler Dodge Jeep RAM! We are happy to know that you enjoyed your overall experience and appreciate your feedback. Let us know if there is anything else we can help you with. Until next time!

September 28, 2021

The job has not been completed. They had to order the part. Told me less than 1 week. It's been over 2 weeks. More

by houseofzadok
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Matt Hayes, Matt Hays
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Sep 28, 2021 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

Hi, Thank you for bringing this to my attention and sharing this feedback about your service experience. David Taylor Ellisville Chrysler Dodge Jeep RAM always wants to provide excellent customer care and I would like to learn more about this. Could you please contact me at the information below?  Best, Debbie Bundy Customer Relations Manager 636-484-5400 dbundy@taylorcars.com

September 28, 2021

Everyone is very nice + got good tire deal + keep my vehicle up to date on maintenance More

by Cupant63
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Karsznia in SERVICE
Report | Print
Sep 29, 2021 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

Thank you for taking the time to leave us a great review! it was a pleasure to work with you, and we look forward to working with you again at David Taylor Ellisville Chrysler Dodge Jeep Ram.

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