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David Taylor Ellisville Chrysler Dodge Jeep RAM - Service Center

Ellisville, MO

4.4
2,325 Reviews

2,325 Reviews of David Taylor Ellisville Chrysler Dodge Jeep RAM - Service Center

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September 28, 2021

Service manager collected information on issues experienced, evaluated every potential issue and kept me updated with their progress. More

by deanshawtx
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Gebken
Sep 29, 2021 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

Thank you for the great feedback for our Service Department at David Taylor Ellisville Chrysler Dodge Jeep RAM! We are delighted to see your satisfaction with the efforts to keep you updated on matters with your vehicle. Please let us know if we can do anything else.

September 28, 2021

Awesome service department...helped me out of a jam on a Saturday without an appointment More

by N/A
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Gebken
Sep 29, 2021 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

Thank you for the excellent review for our Service Department! Let us know if there is anything else we can help you with. We welcome you back to David Taylor Ellisville Chrysler Dodge Jeep RAM for all of your automotive needs!

September 27, 2021

Even though they were SWAMPED, the service team was able to get my vehicle in for an oil change and tire rotation. Mike Gebken was prompt and professional and I couldn’t ask for better service then what I r More

by A&E1107
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen B, Casey Drese, Mike Gebken, Mike Wilson, BYRON GREEN, Matt Karsznia in SERVICE
Sep 28, 2021 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

Thank you for your kind review; we are happy to pass along your comments to the team here at David Taylor Ellisville Chrysler Dodge Jeep Ram! We hope you continue to choose us for all your automotive needs! Take care!

September 25, 2021

Mike G was great in expediting the repair of radiator and transmission. Mike and the technician were not able to solve automatic headlight dimmer issue. Will need to bring back for them to resolve this issue More

by 1CJARNOLD
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Gebken
Sep 26, 2021 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

Thank you for taking the time to leave us your feedback for our Service Team. We look forward to hopefully resolving any concerns the next time. Please do not hesitate to reach out directly if we can help further.

September 24, 2021

Great experience! Diagnosed the issue and explained how to prevent it in the future. Very knowledgeable about the Ecodiesel engine. More

by rogersnc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen B
Sep 25, 2021 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

Thank you for sharing your experience! Please let us know if there is anything else we can do for you!

September 24, 2021

Thank you for the help with my vehicle. See you soon Service Center for reg. More

by Us
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Gebken
Sep 25, 2021 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

We're pleased to learn that our staff went above and beyond your expectations during your recent visit! Thanks for stopping by!

September 24, 2021

The workers seemed to have positive attitudes. I have had a good experience with them, but i have had some bad experiences with them. I dont think i would recommend the Dave taylor dealership to anyone. More

by Drew
Recommend Dealer
No
Employees Worked With
Casey Drese, BYRON GREEN
Sep 24, 2021 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

Hi Drew, Thank you for bringing your recent visits to my attention. I would like to learn more about your time here and the level of customer service received. Please reach out to me directly when you have a moment. I hope to connect soon. Best, Debbie Bundy Customer Relations Manager 636-484-5400 dbundy@taylorcars.com

September 24, 2021

The service was great, they kept us informed throughout the whole process. Would highly recommend them to anyone. More

by R.TRAMEL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
BYRON GREEN
Sep 25, 2021 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

Thank you for taking the time to leave this wonderful review! We really appreciate your business, and look forward to seeing you again on your next visit!

September 23, 2021

My 2005 RAM 2500 went through service & inspection with no problems & 5 stars for that. Now the 2014 Journey we have in service now is 1 star. There’s a clicking noise in the HVAC system that needs to be f More

by Aaron Grade
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Casey Drese, BYRON GREEN
Sep 23, 2021 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

Hi Aaron, Thank you for your review and feedback. I would like the opportunity to discuss your recent service experience for your 2014 Journey. Can you please contact me at your earliest convenience? I look forward to hearing from you. Debbie Bundy Customer Relations Manager 636-484-5400 dbundy@taylorcars.com

September 21, 2021

Great service. Great customers service and cashiers were awesome. I would highly recommend getting work here. More

by Krstn1980
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Karsznia in SERVICE
Sep 22, 2021 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

David Taylor Ellisville Chrysler Dodge Jeep RAM appreciates the 5-stars and feedback!

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