David Taylor Ellisville Chrysler Dodge Jeep RAM - Service Center

Very courteous and professional. They gave thorough explanation of all work done. Work was done in a timely manner. explanation of all work done. Work was done in a timely manner. More

Service writer was excellent to work with. Very knowledgeable and only replaced what was needed. Brought my Jeep in for rear brakes and possibly front brakes as well. They checked the front and sai knowledgeable and only replaced what was needed. Brought my Jeep in for rear brakes and possibly front brakes as well. They checked the front and said they were still in good shape. Great service. More

I love this dealership. There staff is top notch. I will always make my next purchase from them. always make my next purchase from them. More

Clean, friendly atmosphere with frequent updates. Received service updates to keep me in the loop. Highly recommend. Received service updates to keep me in the loop. Highly recommend. More

I had to wait for a couple of weeks to get a loaner for my vehicles warranty covered issues then I was told they could not duplicate the problem not a good feeling about driving vehicle I own my vehicles warranty covered issues then I was told they could not duplicate the problem not a good feeling about driving vehicle I own More

Thanks to Matt and Kevin for the quick turnaround. Tech advised me of some minor issues I was unaware of. Another hassle free experience advised me of some minor issues I was unaware of. Another hassle free experience More

Great service, but nearly impossible to make a service appointment. Tried for three weeks to get through to speak with someone. Left voicemails, but calls were never returned. They definitely need a di appointment. Tried for three weeks to get through to speak with someone. Left voicemails, but calls were never returned. They definitely need a different system. More

Very pleased with the service and the front desk worker. Overall great review from me! Overall great review from me! More

Great service as always. Thanks Casey for working me in. The only issue is the service center is obviously very popular and busy, so hard to get in quickly sometimes. But not this Saturday. Thanks again. The only issue is the service center is obviously very popular and busy, so hard to get in quickly sometimes. But not this Saturday. Thanks again. More

My wife and I can't praise Mike Gebken and the Technician Dave (I don't know his last name) for giving us some of the best customer service we have ever received, period. We were on vacation for the Lab Dave (I don't know his last name) for giving us some of the best customer service we have ever received, period. We were on vacation for the Labor Day weekend, camping at Babler State Park. We arrived Thursday late and while we were finding our campsite our truck, 2008 Dodge 2500 with the 6.7L Cummins, gave a warning on the upper center display that read that the DPF filter was 90% full. This was very concerning as we had just drove from Kansas City to Babler SP pulling our camper, 3 hours. Friday morning I Googled for the closest Dodge Dealership and David Taylor was the closest. I called and talked to Mike. I gave him the info from the previous evening. He was honest about what that warning might indicate. He said he could have a tech look at it but with no guarantee that they could fix it in a short time frame, or if it needed parts whether they were in stock or available same day. I appreciated his honesty even though it was not working out in my favor. I brought my truck to the service dept shortly after our conversation. Mike had me pull my truck into the shop and immediately put the reader on it. Dave was right there analyzing the info from the reader. Dave said he wanted to do some further checking and put my truck in his bay. I got a courtesy ride back to the campsite (that was unexpected and much appreciated). Shortly after I got back to my camper Mike called me a told me what Dave had found: clogged EGR system. He went through the whole process of what was involved with that repair and that they could have my truck ready for me Saturday morning. Mike added that Dave was going to stay late to make sure my truck would be ready when he, Mike, promised. Both Mike and Dave were sympathetic to our situation of being out of town and needing to leave for home on the following Monday. Mike called me Saturday morning to come pick up my truck as it was ready as promised. And again got a courtesy ride from the campsite to the shop. My wife and I were thrilled that we were able to get our truck fixed and make it home without any delays. Mike and Dave made that happen. If we lived in the St. Louis area we would definitely use David Taylor Ellisville CDJR service dept again and again. Thanks, Jeff and Patty Hicks More