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David Taylor Ellisville Chrysler Dodge Jeep RAM - Service Center

Ellisville, MO

4.4
2,324 Reviews

2,324 Reviews of David Taylor Ellisville Chrysler Dodge Jeep RAM - Service Center

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July 29, 2021

Called dealership for appointment agent was very helpful and courteous. Service advisor was very polite and knowledgeable. He explained the work being performed throughly and kept me updated. More

by scott259
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Gebken
Jul 30, 2021 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

Thanks so much for the positive review! Please contact us if you ever need anything regarding your vehicle in the future!

July 28, 2021

In and out quickly and on time. Gave a diagram of all areas checked in the appt. very friendly snd waiting area very pleasant. Greeted right away. More

by tracy_franz@yahoo.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Wilson
Jul 29, 2021 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

Hi there, Thank you for your positive review. We are thrilled you had a efficient, professional, and informative experience with our service team. We are looking forward to your next visit with us here at David Taylor Ellisville Chrysler Dodge Jeep RAM.

July 28, 2021

Casey and the staff were great! My van was fixed quickly and left clean. The porter was also very friendly and ran to get my car. More

by SuperHornet92
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Casey Drese
Jul 29, 2021 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

The team at David Taylor Ellisville Chrysler Dodge Jeep RAM is glad your experience was great. Thank you for the 5-stars and feedback. We look forward to future visits.

July 28, 2021

Scheduled my 2014 JGC Limited for an oil change and Tire rotation. Upon arrival, I was met by an older gentleman employee as soon as I pulled up to the Express area. He advised that I should check in at the More

by RPRUETT48
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Wilson
Jul 29, 2021 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

Hi there, Thank you for your positive review. It is great to know that you encountered exceptional customer service and that our team were able to work with you in a timely manner. Thank you for choosing David Taylor Ellisville Chrysler Dodge Jeep RAM and we look forward to working with you in the future.

July 27, 2021

Fast service and great employees I enjoy my visit to your express services department. They do a thorough inspection of my car and professional services More

by Gigi1589
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not sure who did the oil change but he was very nice, Mike Wilson
Jul 28, 2021 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

David Taylor Ellisville Chrysler Dodge Jeep RAM thanks you for the 5-stars and feedback! The team is glad your experience was professional!

July 27, 2021

Usually service is excellent here, but this time I have oil stains in my driveway and in my garage because apparently whoever drained my old oil spilled it all over the bottom of my Jeep. It is an absolute More

by TimF
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
BYRON GREEN
Jul 28, 2021 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

Hi Tim, I appreciate you bringing this to my attention. David Taylor Ellisville Chrysler Dodge Jeep RAM takes customer satisfaction very seriously and I would like to learn more about your recent service experience. Would you kindly reach out to me at your earliest convenience? Best, Debbie Bundy Customer Relations Manager 636-200-3299 dbundy@taylorcars.com

July 27, 2021

I was able to sit at the dealership comfortably while the service department changed my oil and rotated my tires. The service was completed in a timely manner. More

by Lou Pourcillie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen B, Casey Drese, Mike Gebken, Mike Wilson, BYRON GREEN, Matt Karsznia in SERVICE
Jul 28, 2021 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

Hi Lou, Thank you for your positive review. We are thrilled you had a professional, comfortable and timely experience with our service team. We are looking forward to your next visit with us for any future automotive needs. Thank you for choosing David Taylor Ellisville Chrysler Dodge Jeep RAM.

July 27, 2021

The value of the service did not match the cost. Your dealership charged me $92 for service that I can get at another Chrysler dealership for much less. Also, at other dealerships, they have given compli More

by mbrueckmann
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Casey Drese
Jul 28, 2021 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

Hi, Thank you for taking the time to leave your feedback. We strive to provide our guests with the best experience possible and would like to learn more about your recent experience with our Service Department. If you would like to share more details of your experience, please reach out to me at your earliest convenience. Best, Debbie Bundy Customer Relations Manager 636-200-3299 dbundy@taylorcars.com

July 26, 2021

Clean facilities with courteous staff members. Fast and reliable. On time. Mike Wilson told me I will need brake pads soon and qouted what I felt was a fair price. More

by MARK.ZUMBEHL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Wilson
Jul 27, 2021 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

Mark, thank you so much for sharing your great review with Mike! We can’t wait to share your compliments with our team. It was a pleasure working with you. We hope to see you in the future!

July 26, 2021

Service appointment all good. Car done in time we were told it would take while we waited. Everything checked out good. No problems with the dealership. Thanks More

by Noname
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Karsznia in SERVICE
Jul 27, 2021 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

Thank you for taking the time to share your excellent experience with Matt in our Service Department! We're glad to hear you're satisfied with your repairs! Please do not hesitate to reach out to us when we can work with you down the road at David Taylor Ellisville Chrysler Dodge Jeep Ram.

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