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David Taylor Ellisville Chrysler Dodge Jeep RAM - Service Center

Ellisville, MO

4.3
2,323 Reviews

2,323 Reviews of David Taylor Ellisville Chrysler Dodge Jeep RAM - Service Center

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May 13, 2021

Byron was very patient and clarified what was wrong with my vehicle in laymen terms. He also explained why different services where being recommended and which were services to remedy the problem I brought More

by Makesha23
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Madison and Cheryl, BYRON GREEN
May 13, 2021 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

Thank you for taking a minute to write about your experience with our team here at David Taylor Ellisville Chrysler Dodge Jeep RAM. We're happy to hear Byron did a great job taking care of you and your Jeep Cherokee, explaining the work that was needed, and applying some great savings to your bill. We look forward to seeing you again when next needed.

May 13, 2021

This is the first time I have used this dealership under the new team. I was very pleased with the service advisor (Michael Gebken) and the quick service I received. I will be using this dealership for any More

by MCPAMMY1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Gebken
May 13, 2021 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

Thank you for sharing your feedback with us! We are so pleased to see that your first visit to David Taylor Ellisville Chrysler Dodge Jeep RAM has made such a positive impression on you and we can't wait to pass along your feedback to Michael. We look forward to building a relationship with you.

May 13, 2021

Horrible service horrible everything they weren’t nice tried to charge me for rental...and just overall unprofessional...I wouldn’t recommend anyone to go out there for service More

by GREGCARROLL7341
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Stephen B, Casey Drese, Mike Gebken, Mike Wilson, BYRON GREEN, Matt Karsznia in SERVICE
May 13, 2021 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

Hi I appreciate your feedback regarding your recent visit. Given the opportunity, I would like to speak with you about your review. Please contact me at your earliest convenience. Thank you, Debbie Bundy Customer Relations Manager 636-200-3299 dbundy@taylorcars.com

May 12, 2021

The Kumho tires that were ordered didn’t show up on the truck and were a couple days late. We didn’t need the car, so we just left it with you. As soon as the tires arrived, they were installed. And Mike More

by KZ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Wilson
May 12, 2021 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

Hi there, thank you for the kind words for Mike and our team! We're happy to have helped you with your vehicle tires. If there is anything else we can do for you, please let us know.

May 12, 2021

Excellent use of my time. They took the time to inspect my vehicle and ensure the maintenance was done correctly. They helped out with a tire issue as well. More

by Patrick1237
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen B, Casey Drese, Mike Gebken, Mike Wilson, BYRON GREEN, Matt Karsznia in SERVICE
May 12, 2021 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

Hello, thank you for the incredible feedback for our team at David Taylor Ellisville Chrysler Dodge Jeep RAM! We're thrilled to hear you had an excellent experience with us. We hope to see you again in the future!

May 11, 2021

Matt and Chris have been more than helpful to me. Went out of the way to help me get car fixed and help with calling Chrysler. More

by cindywithgreys
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen B, Matt Karsznia in SERVICE
May 11, 2021 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

Hi Cindy, Thank you for your positive feedback. Your satisfaction means everything to us, therefore we are delighted to hear about your recent experience with Matt an Chris. Thank you for choosing David Taylor Ellisville Chrysler Dodge Jeep RAM and we hope to see you again.

May 10, 2021

They were extremely helpful in my trade and purchase of a 2020 Jeep Gladiator. Brian was awesome to work with and made the entire experience a joy! More

by JTMNTM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Binz, BYRON GREEN
May 11, 2021 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

Hi there, thank you for the kind words for Brian! We're glad to hear you had a five-star experience with us. Congratulations on your new 2020 Jeep gladiator! We hope you enjoy it!

May 10, 2021

I am very pleased with the service on my Grand Cherokee provided by David Taylor Ellisville Chrysler Dodge Jeep RAM. I feel confident the Dealership and the Service Dept crew will always get it right. More

by KEMPP01
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Casey Drese
May 11, 2021 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

Hello, thanks for the wonderful feedback for our Service Department. We're happy to have taken excellent care of your Grand Cherokee. If there is anything else we can do for you, please let us know.

May 10, 2021

I am very pleased with the dealership. I bought automobiles elsewhere and And always came back. If I buy another vehicle I will be back again. Thank you More

by JEEPRAM.6
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Gebken
May 11, 2021 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

Hello, we appreciate your wonderful feedback for our team! Thank you so much for your support. David Taylor Ellisville Chrysler Dodge Jeep RAM looks forward to serving you again in the future.

May 07, 2021

They did a great job on the repair. Very friendly. However, after 8 messages in, I gave up on being able to talk to a service advisor there. That shouldn't be a difficult thing to do - but they just More

by BUTCHMILLER63011
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Karsznia in SERVICE
May 08, 2021 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

Hello, We are happy to know that you had an overall pleasant experience. I would appreciate the chance to speak with you regarding our level of communication. Please feel free to reach out to me directly. I look forward to connecting with you. Best regards, Debbie Bundy Customer Relations Manager (636) 200-3299

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