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David Taylor Ellisville Chrysler Dodge Jeep RAM - Service Center

Ellisville, MO

4.3
2,323 Reviews

2,323 Reviews of David Taylor Ellisville Chrysler Dodge Jeep RAM - Service Center

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May 07, 2021

Very slow to perform the requested work and forgot to complete all the requested items. I won’t be returning to them for service needs in the future. More

by COTTO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Stephen B
May 08, 2021 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

Hello, Thank you for sharing your feedback. I would appreciate the chance to speak with you regarding your recent service experience so that we can better understand what happened. Please reach out to me at your own convenience. I look forward to connecting with you. Best, Debbie Bundy Customer Relations Manager 636-200-3299 dbundy@taylorcars.com

May 07, 2021

Always been a great experience for sales and service. Best of all outside of regular service the jeeps I own have been maintenance free. 115,000 miles on the Grand Cherokee and still on my first set of b More

by ROBERT@QGTDECO.COM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bert Nordman, BYRON GREEN
May 07, 2021 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

Hi there, thanks for the great feedback for our team at David Taylor Ellisville Chrysler Dodge Jeep RAM. We are thrilled to hear your experience with our team was great. It was a pleasure working with you. We hope to serve you again in the future.

May 06, 2021

I’ve been a customer for over 10 years and they’ve done a nice job. Chris Quick also runs a competent, professional service department which is why I keep returning. More

by ARTCAROL.BULLMAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen B
May 06, 2021 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

Hi there, thank you so much for the kind words for Chris and our team! We're delighted to hear you had a positive experience with us. We are happy to have provided you with great service for over ten years. We hope to serve you again in the future.

May 05, 2021

Doesn’t compare to other service centers I have used in the past. I also think it is ridiculous to require a twenty five word minimum More

by vincearagon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
BYRON GREEN
May 05, 2021 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

Hello, Thank you for taking the time to share your review. I would like to speak with you regarding your experience with our Service Department. Please feel free to reach out to me at your own convenience. I look forward to connecting with you. Best, Debbie Bundy Customer Relations Manager 636-200-3299 dbundy@taylorcars.com

May 03, 2021

Made the whole experience very easy and comfortable. Made sure everything I was looking for was available and did not feel like I was pressured into anything. Extremely professional and highly recommend. More

by JCOLE47
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alexander Birgenheier
May 03, 2021 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

That's wonderful to see! We are thrilled to learn that the entire David Taylor Ellisville Chrysler Dodge Jeep RAM team provided you with pressure-free service. Your recommendation is truly appreciated. IF we can be of future service, don't hesitate to let us know.

May 02, 2021

The service at the dealership was great. The never ending sales calls are very irritating so please take my number off your list. The same guy calls every week. More

by Jeep 2018
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Wilson
May 02, 2021 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

Hello, We are happy to know that you enjoyed our services. If you would like, please feel free to reach out to me and we will be able to address your feedback. Thank you. Debbie Bundy Customer Relations Manager (636) 200-3299

May 02, 2021

If the pan and drain plug didn’t leak after the tranny flush, I woulda rated higher. I felt for the price I paid, the work performed was not up to par. I did bring truck back up and mike made sure the tec More

by LM.WAHLER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Gebken
May 02, 2021 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

Hello, I appreciate you taking the time to share your review. Please feel free to reach out to me so that we can discuss your service experience further and better understand what happened. You can reach out to me at your own convenience. Thank you. Debbie Bundy Customer Relations Manager (636) 200-3299

May 01, 2021

Very professional, great communication, and genuine about my concerns for the care of my Jeep. Love the staff and highly recommend you do business with them. More

by Hicks
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Casey Drese
May 01, 2021 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

Hi Hicks! We appreciate you taking the time out to leave a review. Please come visit us again at David Taylor Ellisville Chrysler Dodge Jeep Ram for your next vehicle purchase or service as our Sales and Service Team will be happy to help.

April 30, 2021

Even tho I took the car in with a check engine light on, they still ran the “diagnostic”, which is really only a surface check. Have had my car in twice in the past month, at which time they also did the “d More

by CNTRYWMN2000
Price
Recommend Dealer
No
Employees Worked With
Casey Drese
Apr 30, 2021 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

Hi, I appreciate your feedback regarding your recent service experiences. Given the opportunity, I would like to speak with you about your visits. Please contact me at your earliest convenience. Thank you, Debbie Bundy Customer Relations Manager 636-200-3299 dbundy@taylorcars.com

April 29, 2021

The service and collision center at David Taylor is incredible. They are prompt and truly treat us like family. They obviously care about their customer service and it shows. We will only bring our Jee More

by HALLIE&JAY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Phil Galli, Stephen B, Casey Drese, Mike Gebken, Mike Wilson, Ryan McCalla, BYRON GREEN, Matt Karsznia in SERVICE
Apr 29, 2021 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

Thank you for sharing your experience with us, Hallie and Jay! We are so pleased to learn that the David Taylor Ellisville Chrysler Dodge Jeep Ram team was personable and timely in their service to you. We look forward to working with you, and your Jeeps, again in the future!

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