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David Taylor Ellisville Chrysler Dodge Jeep RAM - Service Center

Ellisville, MO

4.3
2,323 Reviews

2,323 Reviews of David Taylor Ellisville Chrysler Dodge Jeep RAM - Service Center

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January 12, 2021

I went in for an oil change but had other issues arise. They worked with me and got my car done early for me to drive it back to school. They also were in close contact and communication with me during the More

by CRUMBOLO64
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen B, Casey Drese, Mike Gebken, Tyler GreenWald, Brent Durbin, Justin Welch, Mike Wilson
Jan 13, 2021 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

Thank you for the positive feedback! We are happy to know that you had a good service experience with us at David Taylor Ellisville Chrysler Dodge Jeep RAM and we are always here to help!

January 11, 2021

I would like to thank Mike Wilson for the great service. It was quick and efficient. No problems what so ever. Onlything I don't like, is being forced to write ( at least) 25 words in this box. More

by BILSHE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Wilson
Jan 12, 2021 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

Thank you so much for taking the time to share the positive service experience you had with our team at David Taylor Ellisville Chrysler Dodge Jeep RAM. We'll be sure to pass your great feedback to Mike!

January 09, 2021

Friendly and very welcoming! Easy check in and check out process. Got the work finished in a great time! Very satisfied with the whole process! More

by CORTSTEVENS02
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Casey Drese
Jan 09, 2021 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

Thank you for taking the time to leave a review for us at David Taylor Ellisville Chrysler Dodge Jeep RAM. We're happy we could meet your expectations! Our team is available should you require any extra help.

January 08, 2021

Service was exceptional. Only issue is the the Mopar batteries for the Chrysler 200. This was the 3rd one in less than 5 years! I would address this issue. More

by Eschraier
Recommend Dealer
Yes
Employees Worked With
Mike Gebken
Jan 08, 2021 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

Thank you for taking the time to share your experience with us. We truly value your feedback and are glad that you received exceptional customer service. Please don't hesitate to reach out to us if you have any further questions.

January 07, 2021

Everything was great. Casey took care of all of our needs to get our vehicle fixed.He also took the time to answer my specific questions about the repairs and the possible causes. No complaints. More

by MTCLAPPER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Casey Drese
Jan 08, 2021 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

Thank you for visiting David Taylor Ellisville Chrysler Dodge Jeep RAM! We will be sure to thank Casey for providing you with excellent service. Let us know if there is anything else we can help you with. We look forward to working with you again!

January 07, 2021

Great service Mike is easy to talk to an tell him what you need and he gets it done. I will be buying a new truck there More

by DANBSKI6
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Gebken
Jan 08, 2021 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

Thank you for the excellent review! We will be sure to thank Mike for providing you with helpful and efficient service. We welcome you back to David Taylor Ellisville Chrysler Dodge Jeep RAM for all of your future auto needs!

January 07, 2021

Positives:-Service was quick-Service advisor was prompt Positives: -Service was quick -Service advisor was prompt and listened to the issues I explained Cons: - summary report lacked details on findin More

by JLZGATOR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Stephen B
Jan 22, 2021 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

Hello, Thank you for your review. I would appreciate the opportunity to speak with you regarding the report and any other feedback you would like to discuss. Please feel free to reach out to me at your own convenience. I look forward to connecting with you. Best, Debbie Bundy Customer Relations Manager 636-200-3299 dbundy@taylorcars.com

January 07, 2021

David Taylor Ellisville, and Mike Gebken, are doing an incredible job servicing my Jeep. I highly recommend this company for all your new car and service needs. More

by David G
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Gebken
Jan 08, 2021 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

Thank you for visiting David Taylor Ellisville Chrysler Dodge Jeep RAM, David! We will be sure to thank Mike and the rest of the team for providing you with excellent service. We look forward to working with you again!

January 06, 2021

The service department is not customer focused. Byron Green was ok but would not look for root issues. I feel that the problem with my car was misdiagnosed and cost me $ More

by Wernes011
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Byron Green
Jan 06, 2021 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

Hello my name is Chris Quick the service manager and I apologize that your service visit did not go as well as I want it to. I would like a chance to talk to you so we can rectify the situation together. If you could please give me a call at (636)394-3400 I would like to make a plan together so we can address this issue. Thank you for your time. Chris Quick Service Manager

Jan 13, 2021 -

Wernes011 responded

I just called and left you a voice mail. please give me a call to discuss as I am still having an issue with my car. I have not been driving the car mush since the service was done and today the same thing happened to the car. So I would say that it has still not been repaired correctly. Looking forward to your call. Scott Werner 314-413-5984

January 06, 2021

Great service. Happy customer. Everything was done on time and I'm satisfied with the results. Thank you. See you next time. In July ho More

by CIAO2U
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Gebken
Jan 08, 2021 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

We are happy to know that you had a good experience with our Service Department and we hope that you will continue to visit us at David Taylor Ellisville Chrysler Dodge Jeep RAM!

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