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David Taylor Ellisville Chrysler Dodge Jeep RAM - Service Center

Ellisville, MO

4.4
2,324 Reviews

2,324 Reviews of David Taylor Ellisville Chrysler Dodge Jeep RAM - Service Center

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December 03, 2020

I am very pleased with the quick turnaround time on my service visit. Same day appt, same day service. Just a note to add. Please check the door jamb sticker for the recommended tire psi. My front two t More

by RoadiJeff
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt service advisor , Matt Karsznia in SERVICE
Jan 08, 2021 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

We appreciate your feedback and we are happy to know that you are pleased with the quick turnaround at David Taylor Ellisville Chrysler Dodge Jeep RAM. We will make sure to share your feedback with management.

December 03, 2020

Very courteous. Mike Gebkin took good care of meBut the Very courteous. Mike Gebkin took good care of me But the navigation system is not fixed It shows me driving in Milstadt Illinois So I have an ap More

by RGEITZ7970
Recommend Dealer
Yes
Employees Worked With
Mike Gebken
Jan 08, 2021 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

Thank you for the positive feedback! We are happy to know that Mike was helpful and please let us know if we can help further at David Taylor Ellisville Chrysler Dodge Jeep RAM.

December 03, 2020

Prompt, and informative, plus a great deal!!! I like the way there’s a window so you can watch the work on the vehicle. I would definitely recommend this place and consider buying a car here. More

by Dafish
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Wilson
Jan 08, 2021 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

Thank you for the positive review and rating! We are happy to know that our team was prompt and informative during your service experience. We value your business at David Taylor Ellisville Chrysler Dodge Jeep RAM!

December 03, 2020

My service was very prompt and professional the service team was very friendly and easy to work with.Everyone that I worked with at the dealership was great. More

by LISAHAYS13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bobby Brooks
Jan 08, 2021 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

Thank you for the feedback! We are happy to know that you were provided with professional and prompt service. We hope that you will continue to visit us at David Taylor Ellisville Chrysler Dodge Jeep RAM!

December 02, 2020

Ever since I purchased the 2014 Journey at this dealership, I have had excellent service. From oil changes, to replacing the radio, the service employees have been great. More

by lawooteneolia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Casey Drese
Jan 08, 2021 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

We are happy to know that you have had excellent experiences with us at David Taylor Ellisville Chrysler Dodge Jeep RAM and we hope that you will continue to choose us as your dealership.

December 02, 2020

Great customer serivce. They listened to my concerns and addressed them. They explained in detail what was going on with my vehicle and checked for understanding. More

by Andrekeller20
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Allin
Jan 08, 2021 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

Thank you for the feedback! We are delighted to know that you were provided with great customer service and if you need anything else at David Taylor Ellisville Chrysler Dodge Jeep RAM please let us know.

December 02, 2020

Brought my ram in for recalls and some issues and a vibration. They fixed the recalls and the vibration. I was able to talk to the tech about other issues that could arise too. They made sure I was not More

by The Legend
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Gebken
Jan 08, 2021 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

Thank you for the positive feedback! We are happy to know that you had a good experience with our Service Department and we hope that you will continue to visit us at David Taylor Ellisville Chrysler Dodge Jeep RAM!

December 02, 2020

I was very impressed with the constant calls I got about the needs that my vehicle needed, and about a couple of things that I had inquired about and received a call about those services not needed More

by MTL1585
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Gebken
Jan 08, 2021 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

Thank you for the positive review and rating! We are happy to know that you were provided with good service at David Taylor Ellisville Chrysler Dodge Jeep RAM and we are always here to help!

December 02, 2020

I did not get a phone call telling me my car was not ready and that they were keeping it all weekend. Unacceptable. Was not offered a loaner. When I inquired they told me they didn't have any. Really! More

by EAEMMO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Casey Drese
December 02, 2020

Door panel is now rattling worse than before. Also, the wheels that are starting to bubble should be under warranty per Chrysler’s customer service. Was told differently in person at your location. More

by KEVIN.D.OVERY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Not sure
Jan 08, 2021 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

Kevin, Thank you for sharing your review. If you would like, please feel free to reach out to me so that we can discuss this further. You may contact me at your own convenience. Thank you. Best, Debbie Bundy Customer Relations Manager 636-200-3299 dbundy@taylorcars.com

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