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David Taylor Ellisville Chrysler Dodge Jeep RAM - Service Center

Ellisville, MO

4.4
2,324 Reviews

2,324 Reviews of David Taylor Ellisville Chrysler Dodge Jeep RAM - Service Center

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September 30, 2020

Always a pleasure bringing my car in for an oil change. The staff are always very friendly and helpful. I appreciate the way I am treated. More

by SNIKER71
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
i feel terrible that i do not know their names!!!
September 27, 2020

It was an awesome experience. I am so Happy my car has been fixed. I was updated with everything in a timely matter. Thank you so much. More

by DTHORN698@gmail.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Casey Drese
September 26, 2020

David Taylor dealership was great. My work was under warranty and they gave me a loaner vehicle. Great experience. They had my Jeep longer than I thought they would but they were waiting for a part so I More

by DEBRAMAIL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen B, Casey Drese, Mike Gebken, Tyler GreenWald, Brent Durbin, Justin Welch, Mike Wilson
September 25, 2020

My visit to the automotive service department was again exceptional in all regards. My vehicle was serviced promptly and ready for pick up the same day. Great customer service experience. Dcm More

by DCM310
Recommend Dealer
Yes
Employees Worked With
Stephen B
September 24, 2020

I am glad a Chrysler/Dodge dealership opened close to my home. I have always received good service and very friendly. They seem to be very complete in their work. More

by SCHLE2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Wilson
September 24, 2020

Disappointed that service department staff were not wearing masks properly. They should be covering the mouth AND nose, and should not be touched without sanitizing hands afterward. Also, I needed s More

by Dkgoetz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I don't recall who I worked with
September 24, 2020

Since the dealer became David Taylor instead of royal gate. Customer service is gone and they could care less if you bought your cars from royal gate because they are a new name and buisness I guess. Sad More

by AMPEDFITNESSSTL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Brent Durbin
Sep 25, 2020 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

I'm sorry that we have made you feel that way on your visit. I Chris Quick as the service manager strive to make every visit pleasant and would appreciate a chance to talk to you and discuss the issues that you experienced on the last visit. Thank you for your time. Chris Quick Service Manager (636)394-3400

September 24, 2020

Excellent attitude by parts manager. He found the correct bumper part. He then corrdinated with collision repair to determine cost of repair. Based on his extra effort i immediately set a repair date. More

by RFREEMAN44
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Brooks
September 24, 2020

Good service. I was barely out of warranty and the representative was able to help get me the best deal possible for the repairs that needed to be made. More

by Amy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tyler GreenWald
September 23, 2020

Completed the recall work promptly. Loaner car arrangement went well. They actually replaced the loaner car with another upon finding out the first car had not been cleaned if Cheetos. Everyone More

by DDre
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Gebken
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