David Taylor Ellisville Chrysler Dodge Jeep RAM - Service Center

They got me in in a timely manner and more importantly fixed my car the first time. I will continue to use their service department fixed my car the first time. I will continue to use their service department More

The staff is very friendly and helpful. Service is quick. It is. always my go to place for routine service. Would recommend for all service needs! It is. always my go to place for routine service. Would recommend for all service needs! More

Service department did a great job helping me resolve a Jeep drive system problem after another shop could not. All the staff did a great job helping. I will be back for service. Thank you! Jeep drive system problem after another shop could not. All the staff did a great job helping. I will be back for service. Thank you! More

The work that was done, was good. The communication was bad. But a peice on my dash board was broken off, probably wouldnt be a gig deal if someone would of told me. The peice that was broken off, was kind bad. But a peice on my dash board was broken off, probably wouldnt be a gig deal if someone would of told me. The peice that was broken off, was kinda shoved under the seat. I didnt see it until a week later Also found a screw that was also not put back in. More

First I tried to make an appointment online. Instead of getting a call to schedule an appointment I got a promo about getting a new car. Then I went to pick up my car only to find out after spending $1,100 getting a call to schedule an appointment I got a promo about getting a new car. Then I went to pick up my car only to find out after spending $1,100 to fix a engine light that now I have a new issue after paying and starting to drive a way. There is a rattle. I pull back in. Mike has one of the techs drive it around and confirm he doesn’t like what he hears. The. mike drove it around. He check a few things but agreed it didn’t sound great. I got a call the next biz day about something about my wire mesh around my flex pipe is bent. I advised the rattle is new. They immediately defended that it couldn’t have been caused by them. They said they could fix it but would have to replace the entire exhaust which was $1,400-1,500. I again point to the fact I did not have this issue when I brought it in. Again more defense. I ask if anything can be done to offset cost or another option. Suggested I go to an exhaust shop for $400 they might be able to weld it. Again ask if anything can be done on cost of repairs since from my perspective the issue started while in their possession. Again no offer and more defense. Advised it’s not a mechanical issue nor safety issue and that they could t of caused it. At the end of the day I paid $1,100 to fix one issue and get a new one. I feel totally taken advantage of. More

Maintenance service department is awesome! Helpful, caring, courteous, and professional. Always give accurate expectations and include me in decisions. The shuttle service is especially important for m caring, courteous, and professional. Always give accurate expectations and include me in decisions. The shuttle service is especially important for me - the driver is friendly and knows my address from memory - we have a lot in common and have become friends. More

The only person I encountered with customer service experience was the courtesy van driver (an older gentleman that has worked there for 10 years). Everyone else just seems to be there for a paycheck. experience was the courtesy van driver (an older gentleman that has worked there for 10 years). Everyone else just seems to be there for a paycheck. I also have a squeaking noise coming from my right front brake switch the service rep tried to push off has noise coming from the springs. The issue was not addressed and he tried to pass it off as another problem opposed to fixing it. More

Great people to work with. Should have been a one day job but kept vehicle overnight. Was a little inconvenient for me scheduling a ride to pick up vehicle. job but kept vehicle overnight. Was a little inconvenient for me scheduling a ride to pick up vehicle. More

Appt. made for oil change. No waiting. Service was quick and thorough. Very pleased so far with new ownership. Had a bad experience with Royal Gate.. terrible customer service. and thorough. Very pleased so far with new ownership. Had a bad experience with Royal Gate.. terrible customer service. More

Very pleasant people who were on time and very clean. I will recommend this dealership and it's service department. You have very friendly employees. will recommend this dealership and it's service department. You have very friendly employees. More