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David Taylor Ellisville Chrysler Dodge Jeep RAM - Service Center
Ellisville, MO
2,323 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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2,323 Reviews of David Taylor Ellisville Chrysler Dodge Jeep RAM - Service Center
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February 05, 2020
Service was courteous and first-rate throughout my experience. Crew answered my questions, examined the car, told me what was needed, promptly got it done! experience. Crew answered my questions, examined the car, told me what was needed, promptly got it done! More
by Alkaline6
Verified CustomerEmployees Worked With
People in Express Oil Change, Casey Drese, Thomas Plager
February 05, 2020
When you are working on someone vehicle you should show them the part that is bad so they get a full understanding for a replacement it because some dealerships say they need something but they don’t repla them the part that is bad so they get a full understanding for a replacement it because some dealerships say they need something but they don’t replace it and charge them for it and I think it’s bad business to do that. More
by Blackram2
Employees Worked With
Stephen B, Mike Gebken, Mike Wilson
February 04, 2020
Always have a great experience with Kenny and his amazing team. Kenny always checks my car out and let's me know what I need. And Chris Weigel is usually the one in the shop taking care of it team. Kenny always checks my car out and let's me know what I need. And Chris Weigel is usually the one in the shop taking care of it More
by STEPHANIEHARWELL2
Employees Worked With
Kenny Harwell & Chris Weigel always take care of my cars
February 04, 2020
Everything was as expected. They got the car in at the appointment time and it was finished sooner than I expected. The Service Advisor, Tom Plager was very courteous and professional. Good experience ove appointment time and it was finished sooner than I expected. The Service Advisor, Tom Plager was very courteous and professional. Good experience overall. More
by Riroseberry
Employees Worked With
Thomas Plager
February 03, 2020
Filed a complaint against the cashier at service. The cashier then received a copy of my complaint with my name on it and proceeded to post about me filing a "false complaint" on Facebook. I appologiz cashier then received a copy of my complaint with my name on it and proceeded to post about me filing a "false complaint" on Facebook. I appologize to my service advisor, but I will not be going back to David Taylor More
by FORDMAN1599
Employees Worked With
Casey Drese
February 03, 2020
Great experience, they found and fixed the problem right away while I waited. Waiting room was nice and comfortable. In and out in 45 mins! Thanks! Great job. away while I waited. Waiting room was nice and comfortable. In and out in 45 mins! Thanks! Great job. More
by KRIS6118
Employees Worked With
Casey Drese
February 03, 2020
Vehicle was in for an oil change and tire rotation on Friday 1/31. As soon as I arrived home the warning lights came on and back tire pressure was 20psi less than front tires and 40 psi less than what th Friday 1/31. As soon as I arrived home the warning lights came on and back tire pressure was 20psi less than front tires and 40 psi less than what they should be. Long story short, I went back on Saturday where they added more air and told me to drive it 5 miles for it to reset. I’ve now drove it about 155 miles and the front tire pressure is 72, back driver side 83 and back passenger side 85. Ridiculous and embarrassing. Something so simple as putting air into tires. Oh and they also put the window sticker on with little to no effort because that fell off! (The person checked is not anyone I worked with. I only put that bc I couldn’t submit without a name) More
by G.ROBERTS
Employees Worked With
Casey Drese
February 03, 2020
Terrible experience!!! Will NEVER recommend them, not even to my worst enemy!!!!!!! Had to pay (A Lot!) for a service not performed, and had a whole lot of passing the buck at this place. even to my worst enemy!!!!!!! Had to pay (A Lot!) for a service not performed, and had a whole lot of passing the buck at this place. More
by QUADCARLSONS
Employees Worked With
Stephen B
February 03, 2020
Took a month to get the We Owe You 2nd key for our new truck from this dealership. Lots of lack of communication and follow up on sales rep, reception and service dept. if we had not continued to follow u truck from this dealership. Lots of lack of communication and follow up on sales rep, reception and service dept. if we had not continued to follow up I suspect we would still not have the 2nd key. First key that came in could not be programmed. Was promised a follow up call the next day. A week later we called again and magically the key ‘just came in’. Ha. No one believes that. Thankfully this key worked. And the 2nd service appointment went very well. High rating on the appt. Low rating on all communication and total lack of initiative and follow up from 12/31 to the date the 2nd key was finally received. More
by BVB
February 02, 2020
The staff at David Taylor Chrysler Dodge Jeep Ram service department we’re very kind, helpful, and so friendly! I unfortunately can’t remember all the names of the staff members that I encountered, but they department we’re very kind, helpful, and so friendly! I unfortunately can’t remember all the names of the staff members that I encountered, but they were amazing! I will definitely be back for the services on my Jeep! More
by MFERGUSON2544
Employees Worked With
Stephen B, Michael Mahon, Casey Drese, Mike Gebken, Thomas Plager, Tyler GreenWald, Brent Durbin, Justin Welch, Mike Wilson
