David Taylor Ellisville Chrysler Dodge Jeep RAM - Service Center

oil change and tire rotation. I was greeted quickly. Everyone was friendly and I was in and out in no time. I would definitely recommend coming to David Taylor Dodge. I was greeted quickly. Everyone was friendly and I was in and out in no time. I would definitely recommend coming to David Taylor Dodge. More

Good service. Fast and courteous. Was very pleased that the man that comes out to the car was still there. This was my first visit to the new dealership.Everyone was pleasant and helpf Was very pleased that the man that comes out to the car was still there. This was my first visit to the new dealership.Everyone was pleasant and helpful. There was an error in my charge and when I mentioned it was taken care of without a problem and there was no hassle. Will continue to bring my Jeep there for service. More

We dropped our car off on the evening of 12/26/19 for it to be serviced first thing in the morning on 12/27. There were some recall issues that were being addressed as well as some weird electrical issues t to be serviced first thing in the morning on 12/27. There were some recall issues that were being addressed as well as some weird electrical issues that were taking place. I explained how the windshield wipers would intermittently just come on. When there wasn't a threat if impending rain my husband would simply remove the fuse. Additionally, multiple, random warning lights would flash on and off while the vehicle would make dinging noises (quite annoying). This would happen several times in a short period of time. Jo Beukman offered to repair the windshield wiper switch fir a few hundred dollars and couldn't explain the random flashing warning signals and noises. For that we were charged $243.50! No repair work, no explanation, and the car still flashes every warning on the dash and makes dinging noises regularly. We had to rent a car while they kept our vehicle fir an entire week. They attempted to charge us per hour for their "we don't know what's wring" diagnoses! If the dealer can't figure out whats wrong what do we we do. We purchased our used Ford Exploreer from a local Ford dealership in the summer of 2018. I am very dissatisfied with Ford, their stupid mechanics, and their charging us to tell us nothing! We try to support American made products but maybe buying foreign is the way to go. More

Outstanding customer care We had just gifted our Chrysler Sebring to our daughter and she was having one her first ownership experiences by taking it in for an oil change and l We had just gifted our Chrysler Sebring to our daughter and she was having one her first ownership experiences by taking it in for an oil change and leak exploration. There was an issue with the attention the vehicle was getting (delays) and the service department addressed it to our expectations and a bit beyond. More

Outstanding service continued My car has been back to the shop for additional repair and Tyler Greenwald and Mike Gebken have been incredible to work with. They are friendly and al My car has been back to the shop for additional repair and Tyler Greenwald and Mike Gebken have been incredible to work with. They are friendly and always looking for ways to accommodate my needs. I highly recommend David Taylor Ellisville Chrysler Dodge Jeep RAM for all your needs. More

Excellent Customer Service I have owned my first Jeep for 4 years now. Every time I bring it in I'm greeted with a friendly, fast and competent service advisor. I just dropped m I have owned my first Jeep for 4 years now. Every time I bring it in I'm greeted with a friendly, fast and competent service advisor. I just dropped my Jeep off today and Tyler Greenwald took extremely good care of me. I was also helped by Mike Gebken, who was equally helpful. I highly recommend Royal Gate for your future needs. More

Casey to the rescue I came into the service department without an appt Friday night about 8pm. I ran over something on the road and noticed my tire monitoring system warn I came into the service department without an appt Friday night about 8pm. I ran over something on the road and noticed my tire monitoring system warned me that I was losing air pressure in a tire. I knew Royal Gate service department was open late and I immediately headed that way. Casey and his crew got me in, fixed my tire within a hour of me checking in. What could have been a big inconvenience turned into hardly an issue at all. Thank you Casey for your assistance and great customer service. More