David Taylor Ellisville Chrysler Dodge Jeep RAM - Service Center
Ellisville, MO
2,323 Reviews of David Taylor Ellisville Chrysler Dodge Jeep RAM - Service Center
Fast service Always set up appointments very promptly to take care of any needs. Everyone is very courteous and caring of your needs. Thanks you for your excelle Always set up appointments very promptly to take care of any needs. Everyone is very courteous and caring of your needs. Thanks you for your excellent service. More
Great service with a friendly face. Buying a car is stressful enough but even when that is over the stress can continue. The salesperson spends only a very short amount of time with you Buying a car is stressful enough but even when that is over the stress can continue. The salesperson spends only a very short amount of time with you and then prefers not to see you again (unless you are back to buy another car). The Service Department, though, either makes or breaks your experience at a dealership. Cars eventually all need service from the periodic oil change to the more major repairs. When you feel good about the treatment you receive from the Service Department, you know you made the right choice in dealerships. Royal Gate Dodge has a superb Service Department. All personnel are courteous, friendly, experienced, and professional. Their follow-up, after the service is completed, is essential to ensure the customer is happy and satisfied with their experience. More
Regular maintenance The staff was very helpful and timely and followed up by phone several days later to see if we had questions or concerns. We appreciate their attenti The staff was very helpful and timely and followed up by phone several days later to see if we had questions or concerns. We appreciate their attention. More
Easy scheduling Called as I was driving by running an errand and was able to schedule a convenient appointment. Employees are typically friendly and accommodating. Called as I was driving by running an errand and was able to schedule a convenient appointment. Employees are typically friendly and accommodating. Competitive pricing. More
great wait time was good, people all friendly, wifi access is great for customers, clean facility, play area for children is a great idea for families, wait time was good, people all friendly, wifi access is great for customers, clean facility, play area for children is a great idea for families, More
Outstanding Service My 2014 Grand Cherokee had a Recall advisory. Projected time was one hour...so I waited in the Waiting Room. Tom(?) came in at the 42 minute mark to i My 2014 Grand Cherokee had a Recall advisory. Projected time was one hour...so I waited in the Waiting Room. Tom(?) came in at the 42 minute mark to inform me everything was done. Royal Gate takes good care of your car while in their hands too. Couldn't ask for more.. I also like the idea of checking your vehicle to be sure all is proper. More
great The service tech that checked me is was fantastic very helpful and a great personality.Kept me up to date on my vehicle while waiting for it. THEN ON The service tech that checked me is was fantastic very helpful and a great personality.Kept me up to date on my vehicle while waiting for it. THEN ON TOP OF THIS I WENT TO GET A SODA AND WAS HAVING A LITTLE TROUBLE ONE OF YOUR WORKERS SAID HERE LET ME HELP GAVE ME MY DOLLAR BACK AND BOUGHT ME A SODA WITH HIS OWN MONEY GREAT GREAT EMPLOYEES YOU HAVE PLEASE TAKE CARE OF THEM More
Oil and filter change; tire rotation - front to back 1) Was greeted by receptionist who asked what the purpose of my visit. Took the keys and I went to the waiting room. 2) Got myself a cup of delicio 1) Was greeted by receptionist who asked what the purpose of my visit. Took the keys and I went to the waiting room. 2) Got myself a cup of delicious Royal Gate Coffee. Chatted with the two ladies at the pickup. 3) Used the Royal Gate internet to conduct some business. 4) Someone came to me about fifteen minutes after I got coffee. Said Oil and filter change was complete. 5) Another 15 minutes I was on my way. The quickest visit I have had at Royal Gate - ever! Excellent experience - everyone was courteous and efficient. More
Service work - tire flat Great service, fast even though I had a flat and had no appt. Great to work with, and got a lesson on the new trucks while waiting, thanks Eric! Great service, fast even though I had a flat and had no appt. Great to work with, and got a lesson on the new trucks while waiting, thanks Eric! More
Quick turnaround in getting oil changed Friendly staff and greeting upon arrival. Quick turnaround of oil change. I was given a list of items to be addressed to make follow up appointmen Friendly staff and greeting upon arrival. Quick turnaround of oil change. I was given a list of items to be addressed to make follow up appointment. More