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David Taylor Ellisville Chrysler Dodge Jeep RAM - Service Center

Ellisville, MO

4.3
2,323 Reviews

2,323 Reviews of David Taylor Ellisville Chrysler Dodge Jeep RAM - Service Center

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November 08, 2018

Service visit Great service very kind employees would recommend their department for sure. Second time visit and both have been fantastic mike is great in the serv More

by Michelle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Gebken
Nov 09, 2018 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

Thank you for the great review, Michelle! We will be sure to thank Mike for giving you a great service experience. Let us know if there is anything else we can help you with. We look forward to your third visit!

November 03, 2018

Replaced trunk latch We appreciate the expedient service on a problem that cropped up unexpectedly. Everyone was friendly and courteous. The service van was helpful in tak More

by RG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
George Bausworth
Nov 04, 2018 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

Hello, We're so glad to see you enjoyed your service experience with us, and we were able to assist you in a timely manner. If there is anything else we can do for you, please let us know. We are always happy to help.

October 20, 2018

Awful Service department is not trust worthy. Is very focused on ensuring that the same problem seen multiple times is actually different to ensure they rec More

by C63026
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mike Gebken
Oct 21, 2018 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

Hello, I am troubled to see you feel distrust in us. Please know I take your review seriously, and would appreciate the opportunity to learn more about what happened. I would like to address your concerns because it was never our intention to mislead you. Please reach out to me with your preferred contact information when you have a moment. I look forward to rectifying any concerns. Best, Justin Dumas Service Manager justind@royalgate.email 636-394-3400

October 19, 2018

Great team. They got me in and out with professionalism and speed. Thanks to all involved. Courtney and team know how to take care of their customers. More

by Charlie2007
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Courtney
Oct 21, 2018 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

Charlie, Thank you for your positive review. We are happy to hear that you had a great experience with our Service department. We value your business and look forward to working with you again!

October 19, 2018

working with your express team is always pleasent Working with your express team for oil changes is very pleasant and I don't mind coming in . Courtney is helpful and experienced. Thank you More

by jack
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Courtney
Oct 21, 2018 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

Jack, Thank you for taking the time to leave a positive review for us! We thank you for your business and look forward to working with you again.

October 18, 2018

A Customer for Life!!! I will forever be a customer ow of Royal Gate. Casey and George in service are two people that are assets to this business. They were very helpful a More

by Cruz2255
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Casey Drese
Oct 20, 2018 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

Thank you for the positive review! We're so glad that we have earned your trust with our excellent customer service. We appreciate your business, and we look forward to serving you for many more years to come.

October 18, 2018

Made a terrible start to my day better. Mike was wonderful at fitting me in when I had an unexpected car problem. The hours made it the perfect! I was able to drop my car off before work, g More

by Jeep Jules
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Casey Drese,Mike Gebken,Kim Mahon
Oct 20, 2018 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

We're pleased that you enjoyed your service experience with us. Our team was happy to help you and take care of your vehicle. We truly appreciate your feedback, and we look forward to serving you again.

October 16, 2018

Customer service is part of service.. The team at the Express lube was informative and on top of customer satisfaction and service. I was advised about maintenance stuff and instead of sen More

by MJ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin
Oct 16, 2018 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

Thank you for taking the time to leave us a positive review and rating! It is great to know that team at the Express Lane was informative and provided top customer satisfaction and service, especially from Kevin. We value you as a customer and hope that you will continue to choose us as your dealership in the future!

October 11, 2018

Service Very helpful staff, job done in a very timely manner. They seem to care for your car new or old. I would recommend them to anyone More

by Derek76
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Casey Drese,Chris Quick
Oct 12, 2018 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

Thank you for the amazing review, Derek! We will always be here to take great care of your auto needs. Let us know if there is anything else we can help you with. We look forward to your next visit!

October 11, 2018

Excellent service and prompt attention. Service department is always courteous. Technicians take time to answer questions. They always ask if a ride is needed. We have dealt with Royal Gate More

by Lambchop
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Blue,Casey Drese,Mike Gebken
Oct 12, 2018 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

Thank you for the wonderful review! We will be sure to thank our incredible team for always meeting your expectations throughout the years. We always look forward to your next visit!

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