David Taylor Ellisville Chrysler Dodge Jeep RAM - Service Center

Excellent, knowledgeable, caring I always had great service for oil change and tire rotation. The staff ON THAT SIDE of the service department are very pleasant, friendly, knowledgeab I always had great service for oil change and tire rotation. The staff ON THAT SIDE of the service department are very pleasant, friendly, knowledgeable and trustworthy. More

Oil change Very professional staff and a nice, clean, modern facility. I was able to get an appt quickly and my car was done well before I expected. I was surpri Very professional staff and a nice, clean, modern facility. I was able to get an appt quickly and my car was done well before I expected. I was surprised that service was open until 11pm. More

Motor for the convertible. We had difficulties getting a new motor for our Sebring convertible. We have waited on it since May of 2017. Casy was on top of it. It came in the We had difficulties getting a new motor for our Sebring convertible. We have waited on it since May of 2017. Casy was on top of it. It came in the other day. As soon I came in to the service department Chris and Mike were on top of it. They made sure I was taken care of . They fixed the top and made my wife VERY HAPPY. “Peace at home”. More

Keep up the good work! Casey Drese was very professional. I brought my truck in for a recall and was impressed with the service department. Keep up the good work! Casey Drese was very professional. I brought my truck in for a recall and was impressed with the service department. Keep up the good work! More

HAPPY Employees were cheerful and helpful. They offered opportunities for additional service options, but did not try to pressure me onto having the work pe Employees were cheerful and helpful. They offered opportunities for additional service options, but did not try to pressure me onto having the work performed that day. More

Royal Gate has been a pleasure to deal with. Royal Gate always assists me and tries to service my vehicle as soon as they can.They are courteous and always advise me on what the best options are. Royal Gate always assists me and tries to service my vehicle as soon as they can.They are courteous and always advise me on what the best options are. I will tell you that I had a problem with a vehicle and had it at another dealer to fix. My vehicle didn't always make the specific noise at the same time. The other dealer would not take me in when I called and told them it was making the noise right now. Royal Gate said just bring it in any time. We are here until 11 pm and will take it right in. I will not take my vehicles any where else to be serviced. More

blowout We had a blowout and needed a tire replacement quickly. Great job! We recommend these guys to everyone. They’re professional and friendly people. Than We had a blowout and needed a tire replacement quickly. Great job! We recommend these guys to everyone. They’re professional and friendly people. Thank you. More

awesome always accommodating Sales or service , Day or night . the night service is handy for those that work 24/7 and cant get in during normal business hou always accommodating Sales or service , Day or night . the night service is handy for those that work 24/7 and cant get in during normal business hours More

Efficient and personable service I have purchased my last two vehicles from Royal Gate and have been pleased with their sales and customer service. However, my last service, which was I have purchased my last two vehicles from Royal Gate and have been pleased with their sales and customer service. However, my last service, which was just an oil change, demonstrated to me that they are making a concerted effort to please. The service area parking was full at my arrival but I was met by a technician outside the service bay who took the car, gave me a slip of paper to give to the receptionist who was congenial and quickly reviewed my service request/reservation. I mentioned that they looked very busy and she indicated they had one worker on vacation. However, my car was promptly serviced and I was escorted to check out. As I departed to my car (awaiting me at the door), another individual asked if I had been properly taken care of - very personal! So, in total, during what was obviously a pressure situation, everyone was pleasant and the service was accomplished promptly. Probably the best service experience I have received. Keep it up! More

The BEST!!! Prompt, professional courteous service professionals with quality work. Always a pleasure to go to Royalgate Dodge, really customer focused, they even Prompt, professional courteous service professionals with quality work. Always a pleasure to go to Royalgate Dodge, really customer focused, they even have evening and Saturday appointments! More