David Taylor Ellisville Chrysler Dodge Jeep RAM - Service Center

Efficient and personable service I have purchased my last two vehicles from Royal Gate and have been pleased with their sales and customer service. However, my last service, which was I have purchased my last two vehicles from Royal Gate and have been pleased with their sales and customer service. However, my last service, which was just an oil change, demonstrated to me that they are making a concerted effort to please. The service area parking was full at my arrival but I was met by a technician outside the service bay who took the car, gave me a slip of paper to give to the receptionist who was congenial and quickly reviewed my service request/reservation. I mentioned that they looked very busy and she indicated they had one worker on vacation. However, my car was promptly serviced and I was escorted to check out. As I departed to my car (awaiting me at the door), another individual asked if I had been properly taken care of - very personal! So, in total, during what was obviously a pressure situation, everyone was pleasant and the service was accomplished promptly. Probably the best service experience I have received. Keep it up! More

The BEST!!! Prompt, professional courteous service professionals with quality work. Always a pleasure to go to Royalgate Dodge, really customer focused, they even Prompt, professional courteous service professionals with quality work. Always a pleasure to go to Royalgate Dodge, really customer focused, they even have evening and Saturday appointments! More

Top notch all the way! Very polite service people upon drop-off, with work done very promptly. Pick was done timely, questions answered very professionally, and cashier was Very polite service people upon drop-off, with work done very promptly. Pick was done timely, questions answered very professionally, and cashier was very friendly and prompt. Car delivery was perfect and timely. More

New Tires Installed Just had a new set of tires installed and couldn't be more pleased. My Service Advisor, Tyler Greenwald, worked with me on picking out the tires and Just had a new set of tires installed and couldn't be more pleased. My Service Advisor, Tyler Greenwald, worked with me on picking out the tires and the set he suggested I am very pleased with. He answered all of my questions and was very helpful. I ordered the tires on Saturday and had them installed on Thursday and was in and out of the service department under 3 hours. They did a great job installing them. More

Very good I was in and out faster than expected, and the people were very nice. I have another RAM truck as well that I need a recall done so I will bring it ov I was in and out faster than expected, and the people were very nice. I have another RAM truck as well that I need a recall done so I will bring it over here than the one closer to the house. More

Service Great service.quality work and a timely call when the vehicle was done and ready to be picked up. Car was kept clean. Very nice people. Great service.quality work and a timely call when the vehicle was done and ready to be picked up. Car was kept clean. Very nice people. More

Servive Out of all the experiences that I have had with my Jeep this has been the BEST experience of all.. everyone was very friendly and the service that was Out of all the experiences that I have had with my Jeep this has been the BEST experience of all.. everyone was very friendly and the service that was done on my Jeep was done extremely prompt.. Less then 2 hours... I normally have to wait days because there is an issue of some type... Extremely satisfied More

Professional yet personal service Royal Gate Dodge responds quickly and professionally to the customer. From the receptionist making your appointment to the last service personnel who Royal Gate Dodge responds quickly and professionally to the customer. From the receptionist making your appointment to the last service personnel who hands you back your keys you receive courtesy and respect. The caliber of the men and women who diagnose and correct your car needs is extremely high. All individuals who work there appear happy and are most knowledgeable. More

Timely Wait time was good,I selected this dealership because, this is where I bought the vehicle. Service has been go with friendly, professional people wor Wait time was good,I selected this dealership because, this is where I bought the vehicle. Service has been go with friendly, professional people working there. More