David Taylor Ellisville Chrysler Dodge Jeep RAM - Service Center

My 2013 Chrysler 300s emissions test was completed at service advisors time estimate of 30 minutes to one hour. The car passed the test. service advisors time estimate of 30 minutes to one hour. The car passed the test. More

It was easy to schedule an appointment. I waited while my service was completed and I was happy with how quickly and efficiently it was accomplished. I waited while my service was completed and I was happy with how quickly and efficiently it was accomplished. More

Dropped my jeep off on Sunday for an 11:30 Monday appointment. Didn't get an estimate till 4pm Monday only after several calls that I made to the service department. Then I get charged over 500 doll appointment. Didn't get an estimate till 4pm Monday only after several calls that I made to the service department. Then I get charged over 500 dollars for 1 ignition coil. Unacceptable all around. More

I think they are efficient. I would refer the dealership for any work or sale. I would refer the dealership for any work or sale. More

They were responsive when I called to make the appointment. They called to let me know the status of the recall repairs early to let me know they were having an issue. Called later to confirm th appointment. They called to let me know the status of the recall repairs early to let me know they were having an issue. Called later to confirm the issue. I liked that they kept me informed. More

Check in process was quick. Technician was great and answered my questions directly. Service Advisor was a pleasure to work with and kept me up to date on progress of service Technician was great and answered my questions directly. Service Advisor was a pleasure to work with and kept me up to date on progress of service More

Very courteous and great communication. I knew what was going on with my car every step of the way. My advisor (Tara) I believe was her name. She was great. I had purchased a full warrant I knew what was going on with my car every step of the way. My advisor (Tara) I believe was her name. She was great. I had purchased a full warranty and she did everything with that and made the costly repair seamless. I would highly recommend this dealership Matt Allen is my Salesman I have purchased 3 cars from David Taylor and a total of 5 from Matt. More

Very friendly support, went out of his way to help me understand my maintenance program with other dealership understand my maintenance program with other dealership More

Great first experience. Fast and friendly. Great customer service. We will be back. Thank you! Fast and friendly. Great customer service. We will be back. Thank you! More

Dissatisfied! Scheduled an appointment for “specific” department (not EXPRESS). Yet part of the service work was not completed. Before the appointment everything w Scheduled an appointment for “specific” department (not EXPRESS). Yet part of the service work was not completed. Before the appointment everything was noted. Yet, at other appointments advisors have made me aware of recommended service needed and I have given the ok to complete more work. Due to sending my car to the EXPRESS garage the option was not available on which a “diagnosis” was needed to figure out why the lights still aren’t working. More