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David Taylor Ellisville Chrysler Dodge Jeep RAM - Service Center

Ellisville, MO

4.4
2,324 Reviews
Call Service Center (636) 484-5400

2,324 Reviews of David Taylor Ellisville Chrysler Dodge Jeep RAM - Service Center

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October 28, 2022

I was impressed at the attention to detail and the professional manner in which service to my vehicle was taken care of. More

by ISOMH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dwayne Leadbetter
Report | Print
Oct 31, 2022 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

Hello! We understand that our customers are particular about the quality of automotive care they receive. Thank you for taking the time to write about your great experience with our Service Department. We're glad to see that you left David Taylor Ellisville Chrysler Dodge Jeep RAM pleased with our high level of customer service and attentiveness. Your business is valued and thank you for trusting us with your vehicle!

Nov 02, 2022 -

ISOMH responded

isomh@charter.net

October 28, 2022

My Challenger was in the bay on the lift at 1:00; my reserved time. The maintenance was completed in a timely fashion. My service advisor, Cory, spent the time necessary to answer my questions relatin More

by Ken802
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cory French
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 01, 2022 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

Hello! Thank you for taking the time to share your experience. We are delighted to know your reservation was honored and that maintenance done to your Dodge Challenger was prompt. If you have additional questions or need further assistance, please don't hesitate to let our Service Team at David Taylor Ellisville Chrysler Dodge Jeep RAM know.

October 28, 2022

Brand new RAM service. Needed oil change, rotate and balance took a little over an hour. Excellent service! More

by olswampfox
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Wilson, Bobby Brooks
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Oct 31, 2022 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

Hello, thanks for bringing your Ram truck in for your first oil change, and tire rotation and balance in a timely manner. If you require future maintenance needs, David Taylor Ellisville Chrysler Dodge Jeep RAM will be here to assist.

October 28, 2022

The service department was very attentive and listened to any of my concerns. They got me in and out in a hurry with no issues. More

by RFC006
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cory French
5.0
This rating includes all reviews, with more weight given to recent reviews.
BRIAN ZUELKE
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Wilson
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Oct 31, 2022 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

Each and every day, the staff of David Taylor Ellisville Chrysler Dodge Jeep RAM strives to be excellent. Perfect reviews like yours are always the goal. Thank you for taking time out of your busy day to recognize us.

October 27, 2022

Service was quick and they did a great job communicating progress and completion of my service. More

by boyechko
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
BRIAN ZUELKE
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 29, 2022 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

Hello! It was such a pleasure serving you during your maintenance appointment at David Taylor Ellisville Chrysler Dodge Jeep RAM. Our main priority is keeping an open line of communication between you and our Service Team so that you remain well-informed about your vehicle's progress. Let us know how we can serve you in the future, and we hope you have a fantastic day!

October 27, 2022

Very courteous, nice waiting area with timely updates on the status of my car. Sandy p More

by cherushgld
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cory French
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 30, 2022 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

Hello, we appreciate this awesome review. It is exciting to know that you had a courteous and great experience with us at David Taylor Ellisville Chrysler Dodge Jeep RAM. We're happy to have accommodated you with a nice waiting area and timely updates regarding your car. If you need any further assistance, please reach out. Have a wonderful day!

October 27, 2022

I have used this service center since 2003 where I also bought this automobile. The service has always been great! More

by RALPHEVEN
Recommend Dealer
Yes
Employees Worked With
Mike Wilson
Report | Print
Oct 29, 2022 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

Hello, thank you for supporting David Taylor Ellisville Chrysler Dodge Jeep RAM with your 5-star review and for your loyalty since 2003! We are so grateful you decided to share your wonderful recent experience with our Service Team. Take care!

October 27, 2022

I have used this service center for over 10 years. Unfortunately 1/3 to 1/2 of the times I have taken my vehicles in for service the vehicle was not fixed the first time. More

by 1CJARNOLD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony
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Oct 29, 2022 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

Hello, We take our customer feedback seriously and would like the opportunity to learn more about your experiences with our Service Department. Can you please reach out to me at your earliest convenience to discuss this further? I look forward to hearing from you. Thank you, Debbie Bundy Customer Relations Manager 636-484-5400 dbundy@taylorcars.com

October 27, 2022

Remedy to problem was fairly efficient. Hours of labor charged was high. Shuttle drivers and that service were great More

by jwrewit
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Anthony
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Oct 29, 2022 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

Hello, I appreciate you taking the time to share your feedback regarding your recent visit here at David Taylor Ellisville Chrysler Dodge Jeep RAM and would like the opportunity to discuss this in greater detail. Can you please reach out to me at your earliest convenience? I look forward to hearing from you. Debbie Bundy Customer Relations Manager 636-484-5400 dbundy@taylorcars.com

October 27, 2022

This has been my dealership since it opened as Royal Gate Dodge I think DavidTaylor needs a new marketing team as their advertising of “ Friends don’t let friends drive junk “ is very degrading More

by NSCLABAUGH
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Don’t remember the guys name , he was friendly
Report | Print
Oct 29, 2022 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

Hello, We're delighted to hear that you have been so loyal with David Taylor Ellisville Chrysler Dodge Jeep RAM and that we deserve such a high-star review. Thank you for your business and we appreciate your feedback!

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