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David Taylor Ellisville Chrysler Dodge Jeep RAM - Service Center

Ellisville, MO

4.4
2,327 Reviews

2,327 Reviews of David Taylor Ellisville Chrysler Dodge Jeep RAM - Service Center

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August 19, 2022

I was only there because they coded a warranty problem wrong last year. So I had to do it again. Not happy about having to drive out of my way for their mistake only to be met by very rude people at the s More

by patrickcsfraser@gmail.com
Recommend Dealer
No
Employees Worked With
I have no idea what anyones name is.
Aug 19, 2022 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

Thank you for sharing your experience. Your satisfaction means a lot to us. Please reach out to me at your earliest convenience to discuss this further. Debbie Bundy Customer Relations Manager 636-484-5400 dbundy@taylorcars.com

Aug 19, 2022 -

patrickcsfraser@gmail.com responded

No thank you. This is the last time I will deal with your company. I originally bought my vehicle from the previous owners of the property in Ellisville and the only reason I was going there was for the oil changes I paid for when I bought the car. I paid for 25 oil changes only to find out that deal expired after 5 years and I got screwed out of 20 oil changes. That’s the same day I found out that your people coded the recall/warranty problem wrong and had to do it again. After they accused me of lying to them because I said I had already done it. Then your employee found that it had been done but was coded wrong in your system. Unless you want to give me free oil changes, I no longer want to deal with your company.

August 18, 2022

The service department of this Jeep dealership was friendly, competent, on time, and reasonably priced. More

by SEAN.HARRIS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dwayne, Mike Wilson
Aug 19, 2022 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

Hello Sean, thank you so much for allowing us to serve you. We appreciate this wonderful review of David Taylor Ellisville Chrysler Dodge Jeep RAM.

August 18, 2022

The tech here was very good with fixing my issues I had with my Jeep I will for sure bring my Jeep here for now on. More

by Maraskyr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cory French
5.0
This rating includes all reviews, with more weight given to recent reviews.
BRIAN ZUELKE
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Wilson
Aug 19, 2022 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

Thank you for sharing your feedback with us. Our Service Team is very happy to have assisted in the servicing of your Jeep! We hope to see you again in the future at David Taylor Ellisville Chrysler Dodge Jeep RAM.

August 18, 2022

Quick service great service! ! In and out in less than an hour, I think I found my new home! Thank you!! More

by schunngaines
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dwayne Leadbetter
Aug 19, 2022 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

Thank you for this amazing rating and feedback regarding your recent great service experience. Our Team would love to serve you again. We look forward to your next visit to David Taylor Ellisville Chrysler Dodge Jeep RAM.

August 18, 2022

This was my 5th or 6th time coming to the service department and each time I was pleased. This time was the absolute best. I was in and out in an hour with my oil changed and tires rotated. Service a More

by MLAMLAJ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Saturday service advisor. Slim middle aged gentleman.
Aug 23, 2022 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

Thank you for coming in for the oil change and tire rotation. Our Service Team appreciates your business and we look forward to being there for you in the future at David Taylor Ellisville Chrysler Dodge Jeep RAM.

Aug 23, 2022 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

Thank you for coming in for the oil change and tire rotation. Our Service Team appreciates your business and we look forward to being there for you in the future at David Taylor Ellisville Chrysler Dodge Jeep RAM.

August 16, 2022

Management is incredibly rude. Not understanding at all and we weren’t the only one feeling This way. More

by crazyjf02
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
BRIAN ZUELKE
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 18, 2022 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

Hello, Please know that your feedback is very important to us. We pride ourselves on providing excellent customer satisfaction to our customers. Please contact our Customer Service Team at 636-484-5400 so that we may discuss this further. Best, Customer Service Team 636-484-5400

August 12, 2022

Accommodating to the vehicle owner to minimize wait time and satisfy their needs with convenient schedules. More

by MrRTB-MO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Wilson
Aug 15, 2022 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

Hi there, Thank you for your positive review and kind words. Please know that we are always here for you at David Taylor Ellisville Chrysler Dodge Jeep RAM.

August 12, 2022

Welcomed as soon as I arrived. Warm greeting and enthusiastic staff. Service was organized and clean, with clear explanation of the work needing to be done. More

by Craig Tate
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mike Wilson
Aug 14, 2022 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

Hello, thank you so much for sharing your positive five-star feedback about our Service Department. It's truly wonderful to know how warm, enthusiastic and organized they were. We're so grateful that we had the opportunity to serve you and hope to see you back at David Taylor Ellisville Chrysler Dodge Jeep RAM for all of your future automotive needs.

August 12, 2022

Dwayne once again has gone above and beyond to ensure that I was able to squeeze in an oil change and rotation. He was fast, efficient and kind. Upon the return of my Jeep, he explained everything that w More

by ccsaintlouis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dwayne
Aug 14, 2022 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

We always enjoy reading our customer's reviews! David Taylor Ellisville Chrysler Dodge Jeep RAM is glad we could be of service and appreciate the kind words. We are here and happy to assist you with whatever you need. See you on your next scheduled maintenance visit.

August 10, 2022

My guys is awesome. Very helpful. What better service. I just do not know his name. More

by PHILLIPBRUNO117
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not sure
Aug 11, 2022 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

David Taylor Ellisville Chrysler Dodge Jeep RAM sincerely appreciates the positive star rating and feedback. We are happy you were presented with awesome staff and look forward to serving you again in the future.

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