David Taylor Ellisville Chrysler Dodge Jeep RAM - Service Center

There was no line when i arrived to drop off my car for maintenance. They had to work on the car all day. It was ready for pick up early next morning. Car is running well. Im happy with the repair. maintenance. They had to work on the car all day. It was ready for pick up early next morning. Car is running well. Im happy with the repair. More

Great experience, work done in timely manner while I waited. Workers were very professional and courteous. waited. Workers were very professional and courteous. More

They diagnosed the problem quickly and had the parts in stock to fix my truck the same day. stock to fix my truck the same day. More

I wanted my 5th wheel into rotation. They said they could not do that. Is this a jeep dealership do not people usually rotate 5th wheel in? They didn’t put on power stealing caps and did They said they could not do that. Is this a jeep dealership do not people usually rotate 5th wheel in? They didn’t put on power stealing caps and didn’t find out for 2 .5 months. More

Quote I was given was half of what I paid for one key. Only the programming was quoted not the actual key. Very misleading Only the programming was quoted not the actual key. Very misleading More

I was told that you had parts for a recall on my 2015 ram. I drop my truck off on Tuesday night and did not pick up until Thursday near 1300. No work was ever completed on my vehicle. I don’t like to ram. I drop my truck off on Tuesday night and did not pick up until Thursday near 1300. No work was ever completed on my vehicle. I don’t like to complain without offering a course of action. I would offer you two. First would be to eliminate your entire customer service staff, I found them to be extremely unhelpful. It seemed to me that every time I called there was always miscommunication either between your secretary staff, service reps, and your service technicians. My second recommendation would be to hire someone who is extremely organized to manage your staff. Along with this you may want to contact a recruiter who works primarily with former military. I find that you’re staff lacks motivation and a desire to actually be at work. Perhaps it’s a generational gap, but when you’re dealing with small margins of profit every thing:word/action matters. Bottom line, if my parts do come in, I don’t believe I will be using your facility. Even though you’re closer I would prefer to drive across town to another ram dealership. More

They did good work. Only issue was the tech forgot to tighten my oil filter all the way and I drove home with a lot of oil leaking from my car and had to race it right b Only issue was the tech forgot to tighten my oil filter all the way and I drove home with a lot of oil leaking from my car and had to race it right back up to the shop to get it fixed. I was not very happy about that. Otherwise they fixed what I asked them too and my service advisor Mike was very nice and apologetic when they messed up. More

Service Manager (Mike) was professional and attentive to our needs. Kept us notified about work that needed to be done. our needs. Kept us notified about work that needed to be done. More

This place is absolutely amazing The people and the service are outstanding I will always give David Taylor 5 stars out of 5 service are outstanding I will always give David Taylor 5 stars out of 5 More

Got us in with a week or detecting our issues, helped find cost savings options and resolved our issues with a day. find cost savings options and resolved our issues with a day. More