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David Taylor Ellisville Chrysler Dodge Jeep RAM - Service Center

Ellisville, MO

4.3
2,323 Reviews

2,323 Reviews of David Taylor Ellisville Chrysler Dodge Jeep RAM - Service Center

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July 30, 2022

They didn’t fix the problem I came in with but charged me anyway for the work. More

by candavies32
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Cory French
2.0
This rating includes all reviews, with more weight given to recent reviews.
BRIAN ZUELKE
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Wilson
Jul 31, 2022 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

Hello, Thank you for taking the time to leave your review here for us. I would appreciate having the opportunity to speak with you regarding your appointment with our Service Team here at David Taylor Ellisville Chrysler Dodge Jeep RAM. Please give me a call or send me an email so that we can discuss this further. Best regards, Debbie Bundy Customer Relations Manager 636-484-5400 dbundy@taylorcars.com

July 28, 2022

What a mess. They tried to charge me for a part that they said wasn’t in my car anymore because it had come off but that was not true at all. Just an absolute nig More

by Grummangoose
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mike Wilson
Jul 28, 2022 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

Hello, Thank you for taking the time to share your review regarding your recent visit with us here at David Taylor Ellisville Chrysler Dodge Jeep RAM. We take your feedback very seriously. I would like to discuss your experience with our Service Department. Please contact me directly. Best Regards, Debbie Bundy Customer Relations Manager 636-484-5400 dbundy@taylorcars.com

July 27, 2022

Service department was terrible. Took over a week for repairs to be done. I was charged for a service that was not done. More

by LVSSNO2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Cory French
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 27, 2022 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

Hello, Thank you for sharing your feedback with us. In order to better serve our customers, I would like to learn more about your experience with our Service Department. Please give me a call or email me directly so that we can discuss this further. Best regards, Debbie Bundy Customer Relations Manager 636-484-5400 dbundy@taylorcars.com

July 27, 2022

It took them 1hour and 40 minutes to change my oil while I waited and that’s not the only time, last time 2 hour to change my oil it’s ridiculous and was late to my engagement you all need quality help!!!!! More

by JOHNWEBBMUSIC
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mike Wilson
Jul 27, 2022 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

Hello. We appreciate you sharing this feedback regarding your recent experience with us. Would you mind reaching out to me via the info in my signature below to share your point of view? Thank you, Debbie Bundy Customer Relations Manager 636-484-5400 dbundy@taylorcars.com

July 27, 2022

They were flexible by allowing me to drop off my car 6 days before they were able to look at it. This worked great for me because I was leaving for vacation. Once their inspections were complete it was More

by X.STOFF
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Wilson
Jul 27, 2022 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

We are glad to read you had such a great experience with us. David Taylor Ellisville Chrysler Dodge Jeep RAM strives to provide helpful service to all our valued customers.

July 27, 2022

Tremendous service! Got me in and out. Listen med to my needs and gave me open and honest feedback. More

by RFC006
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Wilson
Jul 27, 2022 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

We strive to provide tremendous service to our customers here at David Taylor Ellisville Chrysler Dodge Jeep RAM. Thank you for your business.

July 27, 2022

Just in for state inspection and emissions. Had a few items to fix down the road More

by goofymarathongirl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cory French
4.0
This rating includes all reviews, with more weight given to recent reviews.
BRIAN ZUELKE
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Wilson
Jul 27, 2022 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

We are happy to see that you had an exceptional visit with our team. We are so very grateful to you for sharing this fine commentary of our team here at David Taylor Ellisville Chrysler Dodge Jeep RAM. Thank you for being a valued customer.

July 23, 2022

Timely, efficient and friendly! Making an appointment and reserving a rental was easy. They explained what the issue was and was able to get the job completed as promised. More

by bradshaw599
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cory French
5.0
This rating includes all reviews, with more weight given to recent reviews.
BRIAN ZUELKE
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Wilson
Jul 25, 2022 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

We are very happy to have provided you with such a positive experience here at David Taylor Ellisville Chrysler Dodge Jeep RAM! We hope you continue to choose us for all your automotive needs! Take care.

July 23, 2022

David Taylor crew always does its best to take care of my all my car needs. More

by Alkaline6
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dwayne leadbetter
Jul 25, 2022 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

We're pleased to learn that our staff went above and beyond your expectations during your recent visit! We hope you continue to choose us for all your automotive needs! Take care!

July 22, 2022

Service advisor was professional and explained work that was recommended and gave pricing in an easy to understand manner. I would recommend David Taylor service to everyone More

by LOUGT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Wilson
Jul 23, 2022 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

We are so very grateful for your recognition here on DealerRater. It's a pleasure for us to know that you had a professional experience with our Service Team here at David Taylor Ellisville Chrysler Dodge Jeep RAM. We're always happy to be of service to you in the future if you need it.

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