David Taylor Ellisville Chrysler Dodge Jeep RAM - Service Center

As always, very professional, great service and customer relations! When I bring my car in, I know it will be fixed right the first time! relations! When I bring my car in, I know it will be fixed right the first time! More

Got me in quick for a a/c problem and fixed same day with temperatures 100 in St. Louis I appreciate it a little more! temperatures 100 in St. Louis I appreciate it a little more! More

Very helpful and informative. They weren’t pushy in trying to sell me additional services. I will definitely be back. They weren’t pushy in trying to sell me additional services. I will definitely be back. More

Bad communication from service assistant , No return phone calls about the vehicle. Never received a confirmation message if my parts h as f come in phone calls about the vehicle. Never received a confirmation message if my parts h as f come in More

I had to drop my jeep of two separate times for a total of 10+ business days to get my service done. The first time no work was completed. of 10+ business days to get my service done. The first time no work was completed. More

The employees I dealt with were friendly, patient, and helpful. They were very clear in their communication with me and got me in and out efficiently. I would definitely go back when in need of a service helpful. They were very clear in their communication with me and got me in and out efficiently. I would definitely go back when in need of a service call. More

Communication was terrible. Dropped my car at 8AM didn’t hear anything until 5:40. I also called twice from 3:30 and was told I would get a call back that I never did. They then Dropped my car at 8AM didn’t hear anything until 5:40. I also called twice from 3:30 and was told I would get a call back that I never did. They then had to keep my vehicle overnight. Took 30+ hours to change a cabin filter and EGR Sensor. I had to make special arrangements to get my kids picked up last minute and a way to have them dropped off the next morning. All of this frustration could have been eliminated with communication. The explanation is the relied on an automated system that didn’t work properly. Worst experience I have ever had a my a dealer. Always more expensive to go to the dealer but the service usually makes that worth it. Just terrible customer service, wasn’t even offered a discount, actually was about to be charged for a diagnostic test they didn’t even perform. More

Dry helpful service. Thank very helpful service, I appreciate the coutresy and clear explanations of service. Thank very helpful service, I appreciate the coutresy and clear explanations of service. More

Professional, convenient service. The place is clean, and the staff was friendly and answered all of my questions The place is clean, and the staff was friendly and answered all of my questions More