David Taylor Ellisville Chrysler Dodge Jeep RAM - Service Center

Had appointment at 7AM for oil change and tire rotation. It has never taken this long before. It has taken 1hr and 45 minutes before. Most times just below 1 hour. However this time 2hours and 45 minutes It has never taken this long before. It has taken 1hr and 45 minutes before. Most times just below 1 hour. However this time 2hours and 45 minutes just unacceptable More

I had a good service experience. The service was high quality and service manager Brian was very helpful in explaining future potential service. The shuttle that this dealership ha The service was high quality and service manager Brian was very helpful in explaining future potential service. The shuttle that this dealership has really makes it convenient. More

Got the job done so that’s good but the entire experience with interacting with the dudes that worked there was very unpleasant. The main guy I worked with was rude and had a nasty attitude. I’ll definitely with interacting with the dudes that worked there was very unpleasant. The main guy I worked with was rude and had a nasty attitude. I’ll definitely be finding a different dealership to bring my car into. More

I was able to get it inspected the same day and pick it up at 5pm. up at 5pm. More

David Taylor is very professional and super friendly. I enjoy working with them and I trust them with my vehicle. I enjoy working with them and I trust them with my vehicle. More

Fast inspection services, great recommendations. Courteous managers and technicians. Prompt responses to questions and inquiries. Courteous managers and technicians. Prompt responses to questions and inquiries. More

Good work at reasonable prices, they changed communications from phone to email which I was not expecting, will work better next time. communications from phone to email which I was not expecting, will work better next time. More

My experience with visit was very effective and convenient. Booking process was straight forward the service was efficient Facility and amenities are convenient. convenient. Booking process was straight forward the service was efficient Facility and amenities are convenient. More

The quality if sevice isn't what it was a few months ago. Customer service and communication between the service desk people and customers is poor. You can tell the service guys are more geared towards "maki Customer service and communication between the service desk people and customers is poor. You can tell the service guys are more geared towards "making the sale" instead of what's best for the customer. Need to go back to servicing the customer. We spend more When treated nice instead of being pumped for services. More

Dwayne, the manager, was friendly, knowledgable, and helpful. Service was completed in the time frame he promised. helpful. Service was completed in the time frame he promised. More