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David Taylor Ellisville Chrysler Dodge Jeep RAM - Service Center

Ellisville, MO

4.4
2,327 Reviews

2,327 Reviews of David Taylor Ellisville Chrysler Dodge Jeep RAM - Service Center

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July 15, 2022

The employees I dealt with were friendly, patient, and helpful. They were very clear in their communication with me and got me in and out efficiently. I would definitely go back when in need of a service More

by krosner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cory French
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 16, 2022 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

Hello! We're very happy to know that our Service Team was patient, friendly and helpful. The staff at David Taylor Ellisville Chrysler Dodge Jeep RAM is very grateful to you for submitting this heartfelt recommendation of our location. Thank you for being a valued customer.

July 15, 2022

Dry helpful service. Thank very helpful service, I appreciate the coutresy and clear explanations of service. More

by M2007MM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cory French
5.0
This rating includes all reviews, with more weight given to recent reviews.
BRIAN ZUELKE
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Wilson
Jul 16, 2022 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

Here at David Taylor Ellisville Chrysler Dodge Jeep RAM, we thrive on providing informative and helpful services for all of our customers. All of us are grateful for your marvelous review and perfect rating. We are always glad to assist if you need us in the future.

July 15, 2022

They were wonderful with my 2016 Jeep Wrangler thanks for taking such great care of us. More

by IcyBlu
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cory French
5.0
This rating includes all reviews, with more weight given to recent reviews.
BRIAN ZUELKE
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Wilson
July 14, 2022

Professional, convenient service. The place is clean, and the staff was friendly and answered all of my questions More

by Chelyos
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Wilson
Jul 14, 2022 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

Hello! Thank you for taking the time out of your day to leave us this amazing review. Our team here at David Taylor Ellisville Chrysler Dodge Jeep RAM strives to provide professional interactions and convenient services to our valued customers. It would be our pleasure to assist you again.

July 13, 2022

I had a good service experience. The service was high quality and service manager Brian was very helpful in explaining future potential service. The shuttle that this dealership ha More

by Chrysler Fan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
BRIAN ZUELKE
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 14, 2022 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

David Taylor Ellisville Chrysler Dodge Jeep RAM sincerely appreciates your feedback. We are happy that we had the opportunity of serving you and welcome you back here at any time.

July 13, 2022

Had appointment at 7AM for oil change and tire rotation. It has never taken this long before. It has taken 1hr and 45 minutes before. Most times just below 1 hour. However this time 2hours and 45 minutes More

by JGPHINS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not sure who I worked with did not introduce
Jul 14, 2022 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

Hello, Thank you for leaving this feedback about your recent visit to our Service Department. I would like to have the opportunity to talk with you regarding the time it took to perform your vehicle's oil change and tire rotation. I ask that you reach out to me at a time that works best for you so that we can discuss the experience you were provided. I look forward to hearing from you soon, Debbie Bundy Customer Relations Manager 636-484-5400 dbundy@taylorcars.com

July 12, 2022

Got the job done so that’s good but the entire experience with interacting with the dudes that worked there was very unpleasant. The main guy I worked with was rude and had a nasty attitude. I’ll definitely More

by lillyanlenore47
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
I have no idea
Jul 12, 2022 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

Lilly, Thank you for taking the time to give us this feedback regarding your recent servicing visit. I would like to speak with you more about the interactions you were provided by our Service Team. Please reach out to me so that we can discuss this matter. I look forward to hearing from you, Debbie Bundy Customer Relations Manager 636-484-5400 dbundy@taylorcars.com

July 12, 2022

I was able to get it inspected the same day and pick it up at 5pm. More

by Randy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cory French
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 13, 2022 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

Hi Randy, we are happy you left a five-star review for David Taylor Ellisville Chrysler Dodge Jeep Ram here on DealerRater, if there is anything else we can help you with, please reach out.

July 11, 2022

My experience with visit was very effective and convenient. Booking process was straight forward the service was efficient Facility and amenities are convenient. More

by Mo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not sure about the name but thank you to the gentleman I worked with
Jul 13, 2022 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

Thanks for taking the time to leave this amazing review. We are elated to know you received efficient, convenient, and straightforward services during your visit. Our Service Team would be delighted to provide the same experience to you again here at David Taylor Ellisville Chrysler Dodge Jeep RAM.

July 11, 2022

The quality if sevice isn't what it was a few months ago. Customer service and communication between the service desk people and customers is poor. You can tell the service guys are more geared towards "maki More

by Andrekeller20
Recommend Dealer
Yes
Employees Worked With
Kyle
Jul 13, 2022 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

Andre, Thank you for taking the time to give us this feedback. I would like to speak with you about the servicing experience you received here at David Taylor Ellisville Chrysler Dodge Jeep RAM and the communication that was provided. Please reach out to me when you get the chance. I look forward to hearing from you, Debbie Bundy Customer Relations Manager 636-484-5400 dbundy@taylorcars.com

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