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David Taylor Ellisville Chrysler Dodge Jeep RAM - Service Center

Ellisville, MO

4.4
2,325 Reviews

2,325 Reviews of David Taylor Ellisville Chrysler Dodge Jeep RAM - Service Center

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June 30, 2022

I want to thank Mike Wilson for making my visit to your service department a very positive experience. Mike made every effort to get my work done in a timely manner. In addition, Mike was patient and lis More

by dscpinc.stl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Wilson
Jul 04, 2022 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

Thank you for the five stars! Our Service Team here at David Taylor Ellisville Chrysler Dodge Jeep RAM appreciate you taking the time to give us such a great review. We are delighted to see we were able to meet your needs and get you back on the road in a timely manner. Let us know if we can do anything else for you.

Jul 05, 2022 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

Thank you for the five stars! Our Service Team here at David Taylor Ellisville Chrysler Dodge Jeep RAM appreciate you taking the time to give us such a great review. We are delighted to see we were able to meet your needs and get you back on the road in a timely manner. Let us know if we can do anything else for you.

June 30, 2022

Took my Jeep Cherokee in for a covered power train problem. They fixed that, but for some reason now the check engine light is on. When we took it back the service person said that they must have kno More

by Hayesbr81
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
BRIAN ZUELKE
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2022 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

Hello, I appreciate you taking the time to share your review. We take customer sentiment very seriously at David Taylor Ellisville Chrysler Dodge Jeep RAM, and I would like the chance to address your interaction with our Service Department. Would you please reach out to me at your convenience? Thank you, Debbie Bundy Customer Relations Manager 636-484-5400 dbundy@taylorcars.com

Jul 05, 2022 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

Hello, I appreciate you taking the time to share your review. We take customer sentiment very seriously at David Taylor Ellisville Chrysler Dodge Jeep RAM, and I would like the chance to address your interaction with our Service Department. Would you please reach out to me at your convenience? Thank you, Debbie Bundy Customer Relations Manager 636-484-5400 dbundy@taylorcars.com

June 30, 2022

great service they took good care of my car and myself even though I show uo to the wrong location, I know nothing about cars so the fact that the gentleman that helped me was so helpful and explaining th More

by alaa.sam
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cory French
5.0
This rating includes all reviews, with more weight given to recent reviews.
BRIAN ZUELKE
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Wilson
Jul 05, 2022 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

We're glad our Service Team was able to help you out. We do our best to help all our customers no matter their level of car knowledge. We do our best to explain everything crystal clear and be as helpful as possible. If anything comes up, never hesitate to give us a call back here at David Taylor Ellisville Chrysler Dodge Jeep RAM.

June 29, 2022

My Jeep has been there multiple times, this time I had to take it back before I even left the parking lot. Promises that are made never get followed up on. Calls never get returned and I have had to do all More

by ASUZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Matt Allin
Jul 01, 2022 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

Hello, We appreciate you taking the time to share your experience with us here at David Taylor Ellisville Chrysler Dodge Jeep RAM. I would like to speak with you to discuss your time with us. Please contact me directly at your earliest convenience. Debbie Bundy Customer Relations Manager 636-484-5400 dbundy@taylorcars.com

June 29, 2022

Good service on time curteous clean every thing working with the car, worthy to recommend More

by XYNOSFP
Customer Service
Recommend Dealer
Yes
Employees Worked With
Cory French
5.0
This rating includes all reviews, with more weight given to recent reviews.
BRIAN ZUELKE
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Wilson
Jul 01, 2022 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

Hi there! Thank you for taking the time to leave a positive review. We are pleased to learn you found our Service Department at David Taylor Ellisville Chrysler Dodge Jeep RAM to be courteous and efficient. We hope to be of service to you again in the future.

June 29, 2022

I brought the car in for an inspection. A couple tires were low but air was not added More

by BAMPHILLY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
BRIAN ZUELKE
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2022 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

We pride ourselves on the exceptional standards we maintain here at David Taylor Ellisville Chrysler Dodge Jeep RAM. I would appreciate the opportunity to talk more about your recent vehicle inspection. Please reach out to me at your earliest convenience to discuss this further. Thank you, Debbie Bundy Customer Relations Manager 636-484-5400 dbundy@taylorcars.com

June 28, 2022

David Taylor Chrysler has been attentive and accommodating to meet my Challenger SRT requirements and needs with courtesy and professionalism. More

by MrRTB-MO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cory French
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2022 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

Thank you for your kind words! We're happy we could help meet the requirements and needs of your Challenger SRT. Please let us know if you have any additional questions about the services you received, and thank you again for choosing David Taylor Ellisville Chrysler Dodge Jeep RAM!

June 28, 2022

Brake still shows problems after new parts were installed. I have called twice and have not heard back from them. Dealer did not want to honor any coupons published on their website More

by AL123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mike Wilson
Jun 29, 2022 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

Thank you for bringing this to my attention. I would like the chance to speak with you to learn more about your service experience with us here at David Taylor Ellisville Chrysler Dodge Jeep RAM. Can you please email me with your preferred contact information? Thank you, Debbie Bundy Customer Relations Manager 636-484-5400 dbundy@taylorcars.com

June 28, 2022

I was pleased with the service and friendly staff - it was a pleasant experience - very easy to make an appointment on line More

by anita_radcliffe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
BRIAN ZUELKE
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2022 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

We are so happy we receive such an amazing review. Your feedback is greatly valued and appreciated at David Taylor Ellisville Chrysler Dodge Jeep RAM and we are happy to have provided helpful and friendly staff upon your visit.

June 27, 2022

Good service, in and out in no time. Nice waiting area, friendly and helpful staff. More

by WLEWIS58
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Wilson
Jun 28, 2022 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

We're delighted to learn that our Service Team provided you with prompt and high-quality service. We appreciate your pleasant comments about our waiting area and staff at David Taylor Ellisville Chrysler Dodge Jeep RAM. We hope to have another opportunity to serve you!

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