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David Taylor Ellisville Chrysler Dodge Jeep RAM - Service Center

Ellisville, MO

4.3
2,323 Reviews

2,323 Reviews of David Taylor Ellisville Chrysler Dodge Jeep RAM - Service Center

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June 25, 2022

Corey was very professional and so was phone operator. they got van in as soon as possible despite worker shortage. More

by Webac
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cory French
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2022 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

Thanks for taking the time to leave this amazing 5-star review. Our Service Team is glad to have gotten you in, as well as provide you with professional interactions. We hope to assist you again with your future automotive needs.

June 24, 2022

Poor communication and phone service, dirty and disrepair of garage and waiting room, very disappointed More

by JVDRINK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Cory French
3.0
This rating includes all reviews, with more weight given to recent reviews.
BRIAN ZUELKE
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Wilson
Jun 26, 2022 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

Hello, Your feedback is very important to us. Given the opportunity, I would like to learn more about your recent service experience. Please reach out to me at your convenience. Thank you, Debbie Bundy Customer Relations Manager 636-484-5400 dbundy@taylorcars.com

June 24, 2022

Fast service for the express lane oil change. We did have to go to the dealership to make the appointment in person. Via the phone we siding get a connection. More

by Carman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dwayne Leadbetter
Jun 25, 2022 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

Thank you for the positive feedback. We appreciate your business and hope to see you back at David Taylor Ellisville Chrysler Dodge Jeep RAM again next time.

June 24, 2022

My experience getting an oil change and tire rotation was very helpful and informative to serve my needs. More

by gagsaudio
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dwayne Leadbetter
Jun 25, 2022 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

Thank you for leaving us 5 stars. We are so glad to learn that your experience was so pleasant and successful.

June 24, 2022

Very sweet guys, and get the job done fast 💨 THANK YOU‼️definitely coming back in More

by Melissa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cory French
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 25, 2022 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

We appreciate your great feedback. We are pleased to see that your visit was quick and efficient. Thank you for choosing us here at David Taylor Ellisville Chrysler Dodge Jeep RAM. We look forward to your next appointment with us, Melissa

June 23, 2022

Poorest dealership iv ever delt with no customer service can’t even return phone calls lies about time limits and deadlines of when work will be done More

by RAY80
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Cory French
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2022 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

Please know we take your feedback seriously and I would appreciate the opportunity to connect with you and discuss the experience you have shared. Please reach out to me with your best availability so we can discuss this in greater detail. Thank you, Debbie Bundy Customer Relations Manager 636-484-5400 dbundy@taylorcars.com

June 23, 2022

My problem was handled quickly and efficiently. Mike K. left my vehicle cleaner than when he got it and answered all my other questions. More

by deanokiss_46
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Kissinger
Jun 24, 2022 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

Hello valued customer, we appreciate your wonderful review. We are so glad we could exceed your expectations and hope to continue to serve you here at David Taylor Ellisville Chrysler Dodge Jeep RAM.

June 22, 2022

It was horrible, they didn’t even do what we had an appointment for. And we couldn’t even get a refund. I would definitely not recommend this dealership. More

by wilfieser
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Cory French
1.0
This rating includes all reviews, with more weight given to recent reviews.
BRIAN ZUELKE
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Wilson
Jun 23, 2022 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

Hello, Customer satisfaction is very important to us. I would like to learn more about your visit with us and the 1-star rating you have shared. Please reach out to me at your earliest convenience to discuss any feedback you have. I look forward to hearing from you. Thank you, Debbie Bundy Customer Relations Manager 636-484-5400 dbundy@taylorcars.com

June 22, 2022

Brian and Cory in service are amazing. ...but the dealership sold me a jeep that has been in the shop now for the same thing 4 times now, and I only purchased it 3 months ago....This dealer More

by Heather.boggio
Recommend Dealer
No
Employees Worked With
Brian Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cory French
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 23, 2022 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

Hello Heather, We at David Taylor Ellisville Chrysler Dodge Jeep RAM are glad to know you had an amazing experience with our Service Team. I would, however, like the opportunity to speak with you about the feedback you have shared regarding the recent repairs on your Jeep. Please email me with your preferred contact information at your earliest convenience. I look forward to hearing from you. Thank you, Debbie Bundy Customer Relations Manager 636-484-5400 dbundy@taylorcars.com

June 22, 2022

The dealership is very close to me and that is why I go there but when it was Royal Gate it was different!! The way you were treated mainly by the service people was so totally awesome!!! It was “Yes Mrs. More

by JOHNTHAWK24
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cory French
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2022 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

Hello, Thank you for taking the time to share your feedback with us at David Taylor Ellisville Chrysler Dodge Jeep RAM. Customer satisfaction is a top priority for us and we aim to provide five-star service to all of our customers. I would appreciate the opportunity to speak with you in regard to your recent visit and the customer service experience you have shared. Please reach out to me at a time that is best for you to discuss this further. I look forward to connecting with you. Debbie Bundy Customer Relations Manager 636-484-5400 dbundy@taylorcars.com

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