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David Taylor Ellisville Chrysler Dodge Jeep RAM - Service Center

Ellisville, MO

4.4
2,325 Reviews

2,325 Reviews of David Taylor Ellisville Chrysler Dodge Jeep RAM - Service Center

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June 27, 2022

Lack of communication, took two tries to fix the issue and I believe I paid for repairs not needed More

by SCOTT.HERRBOLDT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Cory French
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Wilson
Jun 28, 2022 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

Scott, Thank you for taking the time to post your feedback. I would like the opportunity to discuss your recent visit. Please contact me at your earliest convenience. I look forward to hearing from you. Debbie Bundy Customer Relations Manager 636-484-5400 dbundy@taylorcars.com

June 25, 2022

Corey was very professional and so was phone operator. they got van in as soon as possible despite worker shortage. More

by Webac
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cory French
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2022 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

Thanks for taking the time to leave this amazing 5-star review. Our Service Team is glad to have gotten you in, as well as provide you with professional interactions. We hope to assist you again with your future automotive needs.

June 25, 2022

The Supervisor sold my issue with the blink of an eye yes I wait a little long but it was worth it More

by A198810122
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Wilson
Jun 27, 2022 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

Hello, thank you for taking the time to leave a review for us at David Taylor Ellisville Chrysler Dodge Jeep RAM. We're happy we could meet your expectations! Our team is available should you require any extra help and we look forward to working with you again.

June 24, 2022

Very sweet guys, and get the job done fast 💨 THANK YOU‼️definitely coming back in More

by Melissa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cory French
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 25, 2022 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

We appreciate your great feedback. We are pleased to see that your visit was quick and efficient. Thank you for choosing us here at David Taylor Ellisville Chrysler Dodge Jeep RAM. We look forward to your next appointment with us, Melissa

June 24, 2022

Fast service for the express lane oil change. We did have to go to the dealership to make the appointment in person. Via the phone we siding get a connection. More

by Carman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dwayne Leadbetter
Jun 25, 2022 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

Thank you for the positive feedback. We appreciate your business and hope to see you back at David Taylor Ellisville Chrysler Dodge Jeep RAM again next time.

June 24, 2022

My experience getting an oil change and tire rotation was very helpful and informative to serve my needs. More

by gagsaudio
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dwayne Leadbetter
Jun 25, 2022 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

Thank you for leaving us 5 stars. We are so glad to learn that your experience was so pleasant and successful.

June 24, 2022

Poor communication and phone service, dirty and disrepair of garage and waiting room, very disappointed More

by JVDRINK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Cory French
3.0
This rating includes all reviews, with more weight given to recent reviews.
BRIAN ZUELKE
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Wilson
Jun 26, 2022 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

Hello, Your feedback is very important to us. Given the opportunity, I would like to learn more about your recent service experience. Please reach out to me at your convenience. Thank you, Debbie Bundy Customer Relations Manager 636-484-5400 dbundy@taylorcars.com

June 23, 2022

My problem was handled quickly and efficiently. Mike K. left my vehicle cleaner than when he got it and answered all my other questions. More

by deanokiss_46
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Kissinger
Jun 24, 2022 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

Hello valued customer, we appreciate your wonderful review. We are so glad we could exceed your expectations and hope to continue to serve you here at David Taylor Ellisville Chrysler Dodge Jeep RAM.

June 23, 2022

Poorest dealership iv ever delt with no customer service can’t even return phone calls lies about time limits and deadlines of when work will be done More

by RAY80
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Cory French
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2022 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

Please know we take your feedback seriously and I would appreciate the opportunity to connect with you and discuss the experience you have shared. Please reach out to me with your best availability so we can discuss this in greater detail. Thank you, Debbie Bundy Customer Relations Manager 636-484-5400 dbundy@taylorcars.com

June 22, 2022

The dealership is very close to me and that is why I go there but when it was Royal Gate it was different!! The way you were treated mainly by the service people was so totally awesome!!! It was “Yes Mrs. More

by JOHNTHAWK24
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cory French
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2022 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

Hello, Thank you for taking the time to share your feedback with us at David Taylor Ellisville Chrysler Dodge Jeep RAM. Customer satisfaction is a top priority for us and we aim to provide five-star service to all of our customers. I would appreciate the opportunity to speak with you in regard to your recent visit and the customer service experience you have shared. Please reach out to me at a time that is best for you to discuss this further. I look forward to connecting with you. Debbie Bundy Customer Relations Manager 636-484-5400 dbundy@taylorcars.com

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