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David Taylor Ellisville Chrysler Dodge Jeep RAM - Service Center

Ellisville, MO

4.4
2,327 Reviews

2,327 Reviews of David Taylor Ellisville Chrysler Dodge Jeep RAM - Service Center

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June 02, 2022

Everyone is extremely nice. I took my truck in for a battery problem and still don’t have a solution. Unfortunately my truck was there for almost 2 weeks. Great customer servic More

by HWELLS160
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cory French
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2022 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

Hi, Thank you for taking the time to share your review. We are happy to know our Service Team provided you with great customer service, and we would appreciate any feedback you would like to share as we are always trying to improve our business. Please reach out to me at a time that is convenient for you. I look forward to hearing from you. Debbie Bundy Customer Relations Manager 636-484-5400 dbundy@taylorcars.com

June 02, 2022

The customer service is the best and everyone is always friendly when I walk in. More

by tory.higginbotham
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cory French
5.0
This rating includes all reviews, with more weight given to recent reviews.
BRIAN ZUELKE
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Wilson
Jun 03, 2022 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

Tory, David Taylor Ellisville Chrysler Dodge Jeep RAM thanks you for the great review and five stars. We're pleased to know that our Staff offered great customer service during your visit. We appreciate your continued business and look forward to working with you again.

June 01, 2022

Awesome, professional, courteous staff. These folks are terrific to work with!!! Very positive service experience! More

by BARBSPIELER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cory French
5.0
This rating includes all reviews, with more weight given to recent reviews.
BRIAN ZUELKE
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2022 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

We want all of our customers to feel this way when leaving our location at David Taylor Ellisville Chrysler Dodge Jeep RAM. Thank you for the kind words for the team. It is great to see you had an awesome visit.

June 01, 2022

Very knowledgeable and works to save you money. . Cory French is the best at what he does. More

by pilottst
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cory French
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 02, 2022 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

Thank you for sharing your wonderful review of our Sales Team here at David Taylor Ellisville Chrysler Dodge Jeep Ram. We strive to provide the best service possible for our customers. We value your business

May 31, 2022

Ryan Owens was great and very helpful. Easy on the eyes as well so I had a great time getting my cars oil changed. More

by rachredhead
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
BRIAN ZUELKE
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Owens
Jun 01, 2022 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

We are thrilled to learn that the service you received in our Service Department exceeded your expectations, Rachel. Thank you for choosing David Taylor Ellisville Chrysler Dodge Jeep RAM.

May 30, 2022

If your goal is to put people in a vehicle that feels extremely unsafe to drive then you did a wonderful job. Clearly no one drove my vehicle for more than 10 miles otherwise it wouldn’t of been returned More

by nvitale87
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Idk who I talked too but they clearly weren’t a mechanic
May 31, 2022 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

Hello, We appreciate you taking the time to share your review. Customer satisfaction is very important to us at David Taylor Ellisville Chrysler Dodge Jeep RAM, and I would like the opportunity to further discuss your service experience. Would you kindly reach out to me at your convenience? Regards, Debbie Bundy Customer Relations Manager 636-484-5400 dbundy@taylorcars.com

May 28, 2022

I did a walk in oil change. Dwayne did not make me feel welcome and made me feel they couldn't preform the service. My oil change was able to be completed in 30min and all went More

by DealerRater
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Dwayne
May 30, 2022 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

Hello, I appreciate you taking the time to leave your review. I would like the opportunity to discuss your experience with our Service Department. Can you please email me your preferred contact information at your earliest convenience? Thank you, Debbie Bundy Customer Relations Manager 636-484-5400 dbundy@taylorcars.com

May 25, 2022

I had purchased an oil change package when I bought my jeep brand new from your dealership while it was a Royal Gate. Was informed that Dave Taylor elected to not honor a package I paid for and was charge More

by Alex
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mike Wilson
May 25, 2022 -

Alex responded

Wish there was some warning when I called to schedule my appoint that Dave Taylor will not honor packages that were already purchased

May 21, 2022

Oil change reminder was not reset. Multipoint Inspection was all green. I have 70k mikes on these original brake pads. How is it possible they are rated as “green”? Bottom line, no ins More

by DEAN_WOOLCOTT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Dwayne Ledbetter
May 21, 2022 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

Thank you for sharing your review, Dean. I appreciate you bringing your service experience to my attention. I would like the opportunity to speak with you to learn more about the feedback you have shared. Can you please email me with your preferred contact information? Best, Debbie Bundy Customer Relations Manager 636-484-5400 dbundy@taylorcars.com

May 20, 2022

Service manager was great to work with. Got me in quickly without an appointment. Treated my car very well and was very pleasant to talk with. More

by jdkimbrough
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dwayne
May 21, 2022 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

Hello! We are delighted to learn of your efficient experience with our Service Department. That's exactly what we like to learn! Thank you for bringing your vehicle to us at David Taylor Ellisville Chrysler Dodge Jeep RAM and we look forward to servicing your car again when needed.

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