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David Taylor Ellisville Chrysler Dodge Jeep RAM - Service Center

Ellisville, MO

4.3
2,323 Reviews

2,323 Reviews of David Taylor Ellisville Chrysler Dodge Jeep RAM - Service Center

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May 31, 2022

Ryan Owens was great and very helpful. Easy on the eyes as well so I had a great time getting my cars oil changed. More

by rachredhead
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
BRIAN ZUELKE
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Owens
Jun 01, 2022 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

We are thrilled to learn that the service you received in our Service Department exceeded your expectations, Rachel. Thank you for choosing David Taylor Ellisville Chrysler Dodge Jeep RAM.

May 30, 2022

If your goal is to put people in a vehicle that feels extremely unsafe to drive then you did a wonderful job. Clearly no one drove my vehicle for more than 10 miles otherwise it wouldn’t of been returned More

by nvitale87
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Idk who I talked too but they clearly weren’t a mechanic
May 31, 2022 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

Hello, We appreciate you taking the time to share your review. Customer satisfaction is very important to us at David Taylor Ellisville Chrysler Dodge Jeep RAM, and I would like the opportunity to further discuss your service experience. Would you kindly reach out to me at your convenience? Regards, Debbie Bundy Customer Relations Manager 636-484-5400 dbundy@taylorcars.com

May 28, 2022

I did a walk in oil change. Dwayne did not make me feel welcome and made me feel they couldn't preform the service. My oil change was able to be completed in 30min and all went More

by DealerRater
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Dwayne
May 30, 2022 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

Hello, I appreciate you taking the time to leave your review. I would like the opportunity to discuss your experience with our Service Department. Can you please email me your preferred contact information at your earliest convenience? Thank you, Debbie Bundy Customer Relations Manager 636-484-5400 dbundy@taylorcars.com

May 25, 2022

I had purchased an oil change package when I bought my jeep brand new from your dealership while it was a Royal Gate. Was informed that Dave Taylor elected to not honor a package I paid for and was charge More

by Alex
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mike Wilson
May 25, 2022 -

Alex responded

Wish there was some warning when I called to schedule my appoint that Dave Taylor will not honor packages that were already purchased

May 21, 2022

Oil change reminder was not reset. Multipoint Inspection was all green. I have 70k mikes on these original brake pads. How is it possible they are rated as “green”? Bottom line, no ins More

by DEAN_WOOLCOTT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Dwayne Ledbetter
May 21, 2022 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

Thank you for sharing your review, Dean. I appreciate you bringing your service experience to my attention. I would like the opportunity to speak with you to learn more about the feedback you have shared. Can you please email me with your preferred contact information? Best, Debbie Bundy Customer Relations Manager 636-484-5400 dbundy@taylorcars.com

May 20, 2022

Service manager was great to work with. Got me in quickly without an appointment. Treated my car very well and was very pleasant to talk with. More

by jdkimbrough
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dwayne
May 21, 2022 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

Hello! We are delighted to learn of your efficient experience with our Service Department. That's exactly what we like to learn! Thank you for bringing your vehicle to us at David Taylor Ellisville Chrysler Dodge Jeep RAM and we look forward to servicing your car again when needed.

May 20, 2022

Company try to get out of pain for a 10-year-old lifetime warranty extremely slow on return my calls had the car for three days work were always reluctant to tell me how long it would take and they insisted More

by Mark
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mike Wilson
May 21, 2022 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

Hello Mark, Thank you for sharing your review. I would like the opportunity to speak with you to learn more about the feedback you have shared. Can you please email me with your preferred contact information? Best, Debbie Bundy Customer Relations Manager 636-484-5400 dbundy@taylorcars.com

May 19, 2022

They had my car a little longer than I wanted . But they said they was short handed and @ least they got it done within 2 days. More

by Betty L Harding
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Wilson
May 19, 2022 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

Hi Betty, Thank you for your positive review and we take on board your feedback. At David Taylor Ellisville Chrysler Dodge Jeep RAM, we appreciate your business and look forward to working together in the future.

May 19, 2022

Unprofessional, didn’t keep in contact, took forever to get truck in to get worked on.! More

by MOMMAS04BABIES
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Cory French
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Kajtezovic
May 19, 2022 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

Hello, Thank you for taking the time to share your feedback. At David Taylor Ellisville Chrysler Dodge Jeep RAM, we take customer satisfaction very seriously and I would like the opportunity to further discuss your service and customer service experience. Would you kindly reach out to me at your convenience? Best, Debbie Bundy Customer Relations Manager 636-484-5400 dbundy@taylorcars.com

May 18, 2022

Terrific and timely service. The communication made the decision process easy and I got my car back the same day. More

by MITCHELL0356
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cory French
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2022 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

We truly appreciate you taking the time to write such a nice review, and trusting the David Taylor Ellisville Chrysler Dodge Jeep RAM team to take great care of your vehicle. It is our pleasure to provide terrific, timely service and an overall seamless experience. We look forward to welcoming you back again next time.

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