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David Taylor Ellisville Chrysler Dodge Jeep RAM - Service Center

Ellisville, MO

4.4
2,327 Reviews

2,327 Reviews of David Taylor Ellisville Chrysler Dodge Jeep RAM - Service Center

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May 20, 2022

Company try to get out of pain for a 10-year-old lifetime warranty extremely slow on return my calls had the car for three days work were always reluctant to tell me how long it would take and they insisted More

by Mark
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mike Wilson
May 21, 2022 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

Hello Mark, Thank you for sharing your review. I would like the opportunity to speak with you to learn more about the feedback you have shared. Can you please email me with your preferred contact information? Best, Debbie Bundy Customer Relations Manager 636-484-5400 dbundy@taylorcars.com

May 19, 2022

They had my car a little longer than I wanted . But they said they was short handed and @ least they got it done within 2 days. More

by Betty L Harding
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Wilson
May 19, 2022 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

Hi Betty, Thank you for your positive review and we take on board your feedback. At David Taylor Ellisville Chrysler Dodge Jeep RAM, we appreciate your business and look forward to working together in the future.

May 19, 2022

Unprofessional, didn’t keep in contact, took forever to get truck in to get worked on.! More

by MOMMAS04BABIES
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Cory French
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Kajtezovic
May 19, 2022 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

Hello, Thank you for taking the time to share your feedback. At David Taylor Ellisville Chrysler Dodge Jeep RAM, we take customer satisfaction very seriously and I would like the opportunity to further discuss your service and customer service experience. Would you kindly reach out to me at your convenience? Best, Debbie Bundy Customer Relations Manager 636-484-5400 dbundy@taylorcars.com

May 18, 2022

I brought my dodge caravan in for an extended warranty service. They were very helpful and got the job done. More

by dkeown001
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Wilson
May 19, 2022 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

Thank you for taking the time to share this wonderful feedback with us. We are honored to have exceeded your expectations and happy to see that you enjoyed a seamless, helpful experience working with the David Taylor Ellisville Chrysler Dodge Jeep RAM Service Team. We appreciate your business and hope to see you back again in the future.

May 18, 2022

Terrific and timely service. The communication made the decision process easy and I got my car back the same day. More

by MITCHELL0356
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cory French
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2022 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

We truly appreciate you taking the time to write such a nice review, and trusting the David Taylor Ellisville Chrysler Dodge Jeep RAM team to take great care of your vehicle. It is our pleasure to provide terrific, timely service and an overall seamless experience. We look forward to welcoming you back again next time.

May 18, 2022

Good service and attentive to detail. Really paid attention to what I needed to have completed. More

by DJTJ997
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
BRIAN ZUELKE
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2022 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

Thank you for the kind review! We are happy to see that you enjoyed nice service while working with the David Taylor Ellisville Chrysler Dodge Jeep RAM team. We appreciate your business and look forward to seeing you again next time.

May 17, 2022

Was really surprised with the estimate to fix the Lexus which was around $5000 is what I was quoted when Dobbs said they could do the work for 2300. Huge disconnect there. I would have expected a better es More

by dpc1971
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Wilson
May 23, 2022 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

Hello, Thank you for taking the time to share your review. I would appreciate the chance to speak with you regarding the quote that you were given. When you have a moment, please feel free to reach out to me. I look forward to connecting with you. Best, Debbie Bundy Customer Relations Manager 636-484-5400 dbundy@taylorcars.com

May 16, 2022

I was sold a car with a lot of maintenance issues. Your motto is “friends don’t let friends drive junk!” Very disappointed with this dealership. More

by WARRENLIDDELL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Timothy Hulsey, Brooke Brawley
May 17, 2022 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

Warren, We appreciate you taking the time to share your feedback. At David Taylor Ellisville Chrysler Dodge Jeep RAM, we take customer satisfaction very seriously and I would like the opportunity to further discuss your sales and customer service experience. Debbie Bundy Customer Relations Manager 636-484-5400 dbundy@taylorcars.com

May 14, 2022

Service was amazing during my visit! My time expected for my oil change and tire rotation was spot on. Such friendly and courteous service all around! That’s why we trust you guys with o More

by lkdominicci
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cory French
5.0
This rating includes all reviews, with more weight given to recent reviews.
BRIAN ZUELKE
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dwayne Ledbetter, Mike Wilson
May 16, 2022 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

Hello, It is great to see that you received a courteous and friendly service experience with our team here at David Taylor Ellisville Chrysler Dodge Jeep RAM. We look forward to providing a five-star experience for you again in the future.

May 14, 2022

Jeep came back damaged. Brake line was never creased until I brought it in. Tried to charge me another $600+. Getting rid of the Jeep and never buying Chrysler. More

by SLEVY66
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
BRIAN ZUELKE
3.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2022 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

Thank you for providing us with this feedback. At David Taylor Ellisville Chrysler Dodge Jeep RAM, we strive to provide 5-star service to our customers. I would like to speak with you about your experience. Please contact me directly at your convenience. Debbie Bundy Customer Relations Manager 636-484-5400 dbundy@taylorcars.com

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