Back

David Taylor Ellisville Chrysler Dodge Jeep RAM - Service Center

Ellisville, MO

4.3
2,323 Reviews

2,323 Reviews of David Taylor Ellisville Chrysler Dodge Jeep RAM - Service Center

Sort by
May 06, 2022

Dwayne who met me and oversaw my Service is s consummate professional. He was very polite, proud and proficient More

by DGMWILSHEK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cory French
5.0
This rating includes all reviews, with more weight given to recent reviews.
BRIAN ZUELKE
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dwayne , Mike Wilson
May 07, 2022 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

Hello. Thank you for reviewing our very polite, proud, and proficient Service Department here at David Taylor Ellisville Chrysler Dodge Jeep RAM. We're pleased to see you had a great experience here with us. Thank you for coming in and trusting us with your vehicle. Have a nice day.

May 05, 2022

Service team did a really good job again. Michael worked hard to get some repair items covered for me which saved me $900! More

by chris1989
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Wilson
May 05, 2022 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

Chris, thank you for your 5-star review. We at David Taylor Ellisville Chrysler Dodge Jeep RAM are honored to have earned your continued business and thrilled that you repeatedly enjoy a great experience working with our Service Team. Don't hesitate to reach out if there's anything more we can do.

May 04, 2022

Very informative and polite service rep. Nice waiting room with good snacks. Service good and car wS returned clean. More

by Alan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
BRIAN ZUELKE
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2022 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

Hi Alan, sounds like you had a very efficient experience with our Service Team. That's exactly what we like to learn! Thank you for bringing your vehicle to us at David Taylor Ellisville Chrysler Dodge Jeep RAM and we look forward to servicing your car again when needed.

May 04, 2022

I have always had great service. They take the time to listen to my concerns. The follow up has been great. Explaining what was done and why. I have recommended them to several peopl More

by Chad C.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cory French
5.0
This rating includes all reviews, with more weight given to recent reviews.
BRIAN ZUELKE
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Wilson
May 05, 2022 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

Hi Chad! David Taylor Ellisville Chrysler Dodge Jeep RAM appreciates the 5-star rating and the feedback. Our Service Team is glad your experience was attentive, and we look forward to future visits. We genuinely appreciate your recommendation.

May 04, 2022

The service department is the worst and it looks like you have a script they are readying every time I call More

by BGMIRAL06
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
BRIAN ZUELKE
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2022 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

Hello, Thank you for bringing this to my attention. I would like the opportunity to speak with you regarding the customer service experience you have shared when contacting our Service Team at David Taylor Ellisville Chrysler Dodge Jeep RAM. Can you please reach out to me at your earliest convenience to discuss your feedback in further detail? Thank you, Debbie Bundy Customer Relations Manager 636-484-5400 dbundy@taylorcars.com

May 04, 2022

At David Taylor I found a very friendly and capable team of professionals to service my vehicle and a comfortable waiting area. More

by jshughes65
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cory French
5.0
This rating includes all reviews, with more weight given to recent reviews.
BRIAN ZUELKE
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Wilson
May 05, 2022 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

We are delighted to see that you had a great experience here at David Taylor Ellisville Chrysler Dodge Jeep RAM with our very friendly and capable team of professionals and that you enjoyed our waiting area during your time here. We appreciate you and the kind words towards our Team and we look forward to seeing you again in the future.

May 04, 2022

Super helpful and knowledgeable staff. Quick and easy. They went above and beyond for a simple oil change and tire rotation More

by JHIRSH19
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
BRIAN ZUELKE
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2022 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

We are glad to learn that our team went above and beyond on your tire rotation and oil change service. At David Taylor Ellisville Chrysler Dodge Jeep RAM, customer satisfaction is our top priority, so we are thrilled to know that you received 5-star service. Thank you for your business.

May 04, 2022

I have been using both the service department and collision center since I bought my grand Cherokee there in 2014 and have been pleased. More

by WFRANKE
Recommend Dealer
Yes
Employees Worked With
Cory French
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2022 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

Thank you for your long time customer loyalty. We appreciate you and your business. Our Service Department is pleased to know that you trust us with your Jeep Grand Cherokee. We look forward to seeing you again in the future here at David Taylor Ellisville Chrysler Dodge Jeep RAM.

May 03, 2022

Very easy to communicate with Cory inservice dept. Kept us informed as part was ordered. Receptionist (answering phones )is great. Shuttle guys were fun to talk to and prompt. More

by bette.goette
Recommend Dealer
Yes
Employees Worked With
Cory French
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Check out ladies friendly, efficient. Receptionist efficient, helpful, friendly
May 04, 2022 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

We strive for a high level of customer satisfaction in all aspects of our dealership here at David Taylor Ellisville Chrysler Dodge Jeep RAM. Reviews like yours help us to continually improve to be the best.

May 02, 2022

This was not a good visit, I was told it would be covered by warranty, this was after waiting over a month for the parts that had come in a week earlier and I would not have know about till I called and aske More

by SKEESEY
Recommend Dealer
No
Employees Worked With
Cory French
3.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2022 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

Hello, Please know that your review is important to us and I would appreciate the chance to speak with you regarding your warranty and the services performed. When you have a moment, you can reach out to me directly. I look forward to connecting with you to address your feedback. Best, Debbie Bundy Customer Relations Manager 636-484-5400 dbundy@taylorcars.com

...
71
...