David Taylor Ellisville Chrysler Dodge Jeep RAM - Service Center

They did not fix the problems one issue, they made worse. They basically said I was wrong worse. They basically said I was wrong More

Awesome Service! So nice and knowledgeable about Jeep I will diffidently come back next time I need anything So nice and knowledgeable about Jeep I will diffidently come back next time I need anything More

Made an appointment for programming a key fob. When my wife took the car in, she was charged an additional fee other than what was quoted under a miscellaneous work code. When my wife took the car in, she was charged an additional fee other than what was quoted under a miscellaneous work code. More

Poor communication with customers…no feedback received as yet due to customer complaint. Contacted general manager by email..no response. yet due to customer complaint. Contacted general manager by email..no response. More

Body work and other was completed on time, with clear communication, and additional coordination between departments to get us back in the road after taking damage from hitting a large deer. communication, and additional coordination between departments to get us back in the road after taking damage from hitting a large deer. More

Oil change and tire rotation took an hour and 20 minutes. I was the first appointment in the morning. Still waiting on diagnostic report and repair quote. I was told it would be emailed to Me. I was the first appointment in the morning. Still waiting on diagnostic report and repair quote. I was told it would be emailed to Me. More

I took my jeep cherokee to dave Taylor Ellisville mo. thay they changed the ptu in my jeep. They were supposed to do a oil change at the same time but forgot. So they rushed the oil change through. And br thay they changed the ptu in my jeep. They were supposed to do a oil change at the same time but forgot. So they rushed the oil change through. And broke my oil filter housing. My jeep started making a howling noise the next morning. I thought it was a belt bad and didn't feel they were at fault. But then I took my jeep in to another mechanic to get the oil change done. That mechanic found the oil leak and show it to me before he even did any work. David Taylor's service tech tried to lie and tell me the other mechanic changed the oil filter housing cap. That was false because I was standing next to him when he changed my oil. Then David Taylor's tech tried telling me it wouldn't break were it was broken during an oil change. But I believe it did and they know it can. The howling noise stated the next day after they changed the oil. There just looking for any thing to say so they aren't responsible. I don't recommend ever having any work done at David Taylor Ellisville. More

Cory did a great job communicating and explaining service needed to be done! Overall great service. needed to be done! Overall great service. More

Impossible to talk with service representative. It took over 90 minutes to final get through It took over 90 minutes to final get through More

All work was done in a timely manner and I was advised on work that was needed work that was needed More