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David Taylor Ellisville Chrysler Dodge Jeep RAM - Service Center

Ellisville, MO

4.3
2,323 Reviews

2,323 Reviews of David Taylor Ellisville Chrysler Dodge Jeep RAM - Service Center

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March 03, 2022

Very customer oriented, cost competitive. They discussed my needs and how quickly they could preform them More

by prifree
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cory French
5.0
This rating includes all reviews, with more weight given to recent reviews.
BRIAN ZUELKE
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephen B, Casey Drese, Mike Wilson
Mar 03, 2022 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

Hi there, It makes us happy that our team was customer-oriented and attentive to your needs. Thank you for choosing David Taylor Ellisville Chrysler Dodge Jeep RAM and please know that we are always here for you.

March 03, 2022

Very helpful, and even got the warranty to cover my expense. Also accommodating to my needs and timing. More

by MELISSA.HAMILTON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cory French
5.0
This rating includes all reviews, with more weight given to recent reviews.
BRIAN ZUELKE
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephen B, Casey Drese, Mike Wilson
Mar 03, 2022 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

Hi Melissa, We are happy that our team was attentive to your needs. Thank you for choosing David Taylor Ellisville Chrysler Dodge Jeep RAM and we look forward to working together in the future.

March 02, 2022

2017 Jeep Wrangler was leaking oil. I called for an appointment to get it diagnosed. The service department said the earliest appointment was 15 days from my call and they would absolut More

by R.D. Ruppert
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cory French
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2022 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

Hi there, We are pleased that you encountered a good experience and we take on board your feedback about the wait time. Thank you for choosing David Taylor Ellisville Chrysler Dodge Jeep RAM and please let us know if we can be of any further assistance.

March 01, 2022

This started off very badly. But the service advisor did take positive action, it became one of the best customer service experiences in my life. More

by DKANEVSKY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
BRIAN ZUELKE
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 02, 2022 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

Thank you for taking the time to leave a review for us here at David Taylor Ellisville Chrysler Dodge Jeep RAM. We appreciate you sharing your feedback and compliments for our Service Advisor. Please give us a call if you would like to discuss this further.

March 01, 2022

I have had so far all my expectations met as far as the service department but think their prices are a little high compared to the national average. Need to work on that! More

by ROBBEAS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Casey Drese
Mar 01, 2022 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

Thank you for the feedback as it helps us improve. We are happy to know that your expectations were met at David Taylor Ellisville Chrysler Dodge Jeep RAM, and we hope that you will continue to visit us!

March 01, 2022

Brought my car in @ 7AM for an oil change, didn’t hear from anyone at all. So, I took upon myself to check in person around 2:00. No one had a clue on whether it was completed. Service associate went look More

by steve.mesa17
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Cory French
2.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 01, 2022 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

Hi, Thank you for bringing your recent service visit to my attention. I would like to learn more about your time here and the level of customer service received. Please reach out to me directly when you have a moment. I hope to connect soon. Best, Debbie Bundy Customer Relations Manager 636-484-5400 dbundy@taylorcars.com

Mar 12, 2022 -

steve.mesa17 responded

My family and I have been particularly loyal jeep fans since our 1st family car a 2003 Jeep Liberty. Service has always been satisfactory as well as the warranties and benefits, have always been treated like family with the exception of the last visit! Maybe, it was just a bad time to bring my car in?

February 26, 2022

Service was great! Didn’t have appointment and they got me in and out in a timely matter. More

by BOBHOCK1919
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cory French
5.0
This rating includes all reviews, with more weight given to recent reviews.
BRIAN ZUELKE
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2022 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

Hi Bob, It is wonderful to hear that our team could get you back on the road in a timely manner. Thank you for choosing David Taylor Ellisville Chrysler Dodge Jeep RAM and we look forward to working together in the future.

February 24, 2022

They are kind and courteous fast and friendly willing cool just a natural in service. More

by Cowboy Wrangler
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cory French
5.0
This rating includes all reviews, with more weight given to recent reviews.
BRIAN ZUELKE
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 25, 2022 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

We thank you so much for sharing your great review for our team here at David Taylor Ellisville Chrysler Dodge Jeep RAM. We strive to provide our customers with 5-star quality services. We value your business.

February 24, 2022

Fast friendly service. Been going here fo many years Would recommend to all my friends More

by Dandtod
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Binz
Feb 25, 2022 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

We are so pleased to learn that you are a loyal customer here at David Taylor Ellisville Chrysler Dodge Jeep RAM. We appreciate and value your business. We thank you for your great review.

February 24, 2022

It was a pleasant experience working with the device department. We will definitely come back More

by Customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cory French
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2022 -

David Taylor Ellisville Chrysler Dodge Jeep RAM responded

Hello! We are happy to know your experience went well and we appreciate your business with David Taylor Ellisville Chrysler Dodge Jeep RAM.

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