David Taylor Ellisville Chrysler Dodge Jeep RAM - Service Center

Staff was very friendly when we dropped off the vehicle the night before our appointment the night before our appointment More

All was great! New tires added and aligned. Also recommended what is needed going forward. recommended what is needed going forward. More

They have the best service department. Casey is a great manager. They have serviced this car since new in 07 manager. They have serviced this car since new in 07 More

Fixed Ram tailgate after diagnosis of problem. Happy with result and professionalism of service advisor and friendly cashier result and professionalism of service advisor and friendly cashier More

They were very helpful to answer my questions and gave me suggestions on what to do suggestions on what to do More

I came in for my 3rd free oil change and was told time expired on it . I was disappointed about this because the service dept never told me about a time limit . They just told me I had 3 free oil changes expired on it . I was disappointed about this because the service dept never told me about a time limit . They just told me I had 3 free oil changes left after the ownership changed . More

Not a good experience. Left car previous night for new tires, battery, oil, wiper blades, and inspection. I called the previous week and made appointment. Had to talk to parts to order the tires and serv tires, battery, oil, wiper blades, and inspection. I called the previous week and made appointment. Had to talk to parts to order the tires and service for the appointment. All was scheduled. I get a call in the morning, no tires. I said they were scheduled last week, no record. Okay, I was told that tired come in 3 times a day. I wanted mitchelin tires. I was told that they are not available and no one in town has them.Then I was told that there was 1 available and I could get it and 3 other tires. Why would a device tech tell a customer that. I called NTB across the street and they had the tires and could install them that afternoon. I told the service desk to forget the tires and the battery, do the rest and let me know when ready. I picked up the car and they Had installed the battery,.oh well no big deal, I paid and went across the street and got the tires. The next morning, I realized that I didn’t have the paperwork for the inspection. I called and was told that it was under the seat or in the glove box. Not found and I call again, oh since the battery was changed, they could not do the inspection. I was then why didn’t you do the inspection first if you knew that. The service reckons says I thought that you wanted the battery and I though that was more important. There wasn’t even anything wrong with the battery, worked fine. I was just having it replaced because it was 5 years old and I didn’t want it to die in me this winter. Shouldn’t these I department have known to do the inspection first? Then no one tells me that the inspection was not completed. All a bad experience. I’m sure no one cares, so not sure why I’m telling you. You spend money sending me advertising but can’t follow through. I do love the car, it’s been great. Maybe trading the service desk on dealing with customers. Bob More

The service center there seemed awesome they took care of a serious problem on my truck in 24 hours and I was back to work a serious problem on my truck in 24 hours and I was back to work More

Everyone was friendly and courteous. I was kept informed of what the issues were and how long it will take. They fixed the problem as quickly as possible and got my van back to me. of what the issues were and how long it will take. They fixed the problem as quickly as possible and got my van back to me. More

The service agent was straight forward and timely with his communication with me on the diagnosis and repair time for the service on my truck. his communication with me on the diagnosis and repair time for the service on my truck. More