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David Taylor Michigan City Chrysler Dodge Jeep Ram
Michigan City, IN
1,299 Reviews
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Showing 1,299 reviews
January 14, 2016
**Updated 06/29/2022** Holy crap has our experience changed from when they were Michigan City CDJR. The sales process starts with what you’re interested in and quickly morphs into them showing you a ve changed from when they were Michigan City CDJR. The sales process starts with what you’re interested in and quickly morphs into them showing you a vehicle without a known price and they won’t give you a trade in or estimated payment even if you know your credit because “you’ll just use it to shop us.” Tabitha is very smart and knows her vehicles, but very slimy. She hinted that we should work out a deal without my girlfriend around as some sort of favor to me. We informed management of what happened and they found it to be acceptable to not provide pricing, estimated trade value (unless you sign intent to purchase), and sneak around behind your partner’s back to make a large purchase. **Original** I'll start with saying that I don't understand why everyone else had such a bad experience, but mine was enjoyable. I went to a few dealerships in the area and decided to purchase a vehicle here. Luis was the salesman that I dealt with. I wasn't sure which vehicle I wanted and after looking at a few of them, Luis had me take one home for a couple days which helped me decide. During my overnight test drive, I popped a tire, put the donut on, and explained the situation on Monday. Luis and the manager were very understanding and I wasn't charged for the tire. They ordered one and replaced it for me two days later, had the vehicle gassed, washed, and ready to go! This was my first new vehicle purchase and they were very patient through all of my questions. I am very happy with my purchase from Michigan City Chrysler Dodge Jeep Ram! More
by Adam
Employees Worked With
Tabatha Romo
December 29, 2015
Lying Salseman & WILL NEVER RETURN My husband and I drove all the way from Wisconsin to Indiana to purchase a vehicle from Michigan City Chrysler Dodge Jeep RAM. Later down the road we My husband and I drove all the way from Wisconsin to Indiana to purchase a vehicle from Michigan City Chrysler Dodge Jeep RAM. Later down the road we got our vehicle appraised and come to find out when they ran the Carfax report, there was an accident reported as well as potential odometer rollback. Neither of which we were informed about even when we asked. We are extremely disappointed that we are a victim of this and that we were never properly informed about our vehicle that was sold to us by Blake Klimasara. Also, when I tried contacting him about it, I never got a response. So incredibly rude. We will never return to this dealership and will never recommend anyone to them. Stay away! More
by KateP
Employees Worked With
Blake Klimasara
September 18, 2014
Do you know how to return a phone call? The answer to that question is NO! My beef is more with the service department. I called and left a message on their overnight line. When I did not re The answer to that question is NO! My beef is more with the service department. I called and left a message on their overnight line. When I did not receive a call back in a timely manner, I called them. I was told that the service manager handles the scheduling and he was on the phone and would return my call as soon as he got off the phone. That was 9:30 am on a Wednesday. It is Thursday morning and they finally decide to return my call. When I had not gotten a call back in a timely fashion, I called other dealerships on my route and found one who could accommodate me. Perhaps they should remember that they may be the only Dodge dealer in Mich City, but there are plenty more dealerships in the area who will be more than glad to step up and fill the gap they leave when it comes to SERVICE. I do not feel they know the meaning of the word! More
by julia.ferrellharris
Employees Worked With
None
August 21, 2014
Bold face lied to We drove from our home in Martinsville to Michigan City to buy a 2007 Charger R/T with the Road and Track package we had been told it was awesome and We drove from our home in Martinsville to Michigan City to buy a 2007 Charger R/T with the Road and Track package we had been told it was awesome and in great shape with no issues. When we got there and looked it over we had suspicion it had been wrecked but we were shown a car fax type report with no wrecks and were assured it had never been wrecked. It was shown as certified pre-owned and were told they can't get that rating if it had been wrecked. So we bought it and got it home and started having issues within 3 months. Our local dealer did some repairs under the 3 month warranty it had and we were closer to happy then as usual more issues start arising after the 3 month warranty ran out (which by the way is actually only two months as you can't use it the first month or the conditions will be deemed as pre-existing) anyway fast forward to December of last year when it was totaled it and all of our suspicions were confirmed, this car had been heavily wrecked, the whole front end was aftermarket parts and the whole passenger side was bondo. More
by cwitham46151
Employees Worked With
Brett, Blake Klimasara
December 24, 2013
The salesman was awesome and made the whole experience wonderful. The General Manager Ed was very helpful and friendly. The Finance Manager Ron made the financial part a pleasure. wonderful. The General Manager Ed was very helpful and friendly. The Finance Manager Ron made the financial part a pleasure. More
by rjagsnr1991
Employees Worked With
Ed and Ron
June 06, 2013
We purchased a Jeep Grand Cherokee at this dealership and was lied to about the vehicle we purchased. We got the vehicle home and started looking it over and found that it had rust on all the seat rails that was lied to about the vehicle we purchased. We got the vehicle home and started looking it over and found that it had rust on all the seat rails that had been painted to cover it up. (Looked like flood car) We pulled a car fax and found it had been auctioned twice and the title had been corrected. We also found out that it was used as a rental car in IL for several years. We also did a Kelly Blue Book and found the value was thousands less than our purchase price. We took the vehicle back the next business day and way met with an angry salesman whom we told we no longer want the vehicle and felt we were taken advantage of and were cussed out and we left the vehicle there. They threatened to have it towed back to our house. which never happened but we are still fighting with them to stop the loan but they refuse. The finance person lied and said there were many more options on the vehicle to get the loan value up so that we could get the loan. Michigan City Chrysler Jeep is the most crooked dealership we have ever dealt with. I would advise anyone to never deal with these people. More
by dbrashear
Employees Worked With
Randy In sales
February 27, 2013
This is the worst dealership! They have terrible after sale service. The manager is a complete xxx! Do not buy a car here! They will not take care of you even after you spend a great deal of money! sale service. The manager is a complete xxx! Do not buy a car here! They will not take care of you even after you spend a great deal of money! More
by vaughn813
Employees Worked With
ed is a jerk!
February 27, 2013
Was sold a Chrysler 300 that had an after market device epoxied behind the electronic ignition. The dealership programmed a second key to the car for us, which Penny, in the service dept. told us at the ti epoxied behind the electronic ignition. The dealership programmed a second key to the car for us, which Penny, in the service dept. told us at the time was a "tight fit." The key never did work perfectly. You had to sometimes return the key to the upright position after starting the car and adjust it just so-so. Just little oddities. It began to happen with the original key too. We really didn't know what to think of this, at first it was occasionally then it began to happen more frequently. Last Saturday it finally caused our keys not to work at all. Neither key would turn the ignition at all! The car had to be towed from our garage to the nearest Chrysler dealership which is in LaPorte, where this problem was discovered. I contacted Michigan City Chrysler thinking they would take care of this especially since we purchased an extra warranty with the car. NOPE! I was treated extremely rude by manager ED! Told that the car ran when I purchased it. It obviously had this problem all along. It was just not severe enough to reveal exactly what the problem was! Save yourself some major headaches and drive on over to LaPorte where they know how to treat people! More
by pennyvc
Employees Worked With
Ed
October 03, 2012
This is the worst dealership on Earth!!! They lie, then turn around and say you are the one lying... Please please stay away! Don't say I did not warn you... turn around and say you are the one lying... Please please stay away! Don't say I did not warn you... More
by beils33
Employees Worked With
John Lipe, Ed
