David Taylor Michigan City Chrysler Dodge Jeep Ram

BENT PUSH RODS AND VALVES 3,000 MILES FIRST OF ALL WAS UP HERE FOR A FISHING TRIP AND TO SEE MY FRIEND IN THE HOSPITAL THAT PASSED WHEN I WAS GOING TO SEE HIM WHEN MY TIMING CHAIN BROKE IN FIRST OF ALL WAS UP HERE FOR A FISHING TRIP AND TO SEE MY FRIEND IN THE HOSPITAL THAT PASSED WHEN I WAS GOING TO SEE HIM WHEN MY TIMING CHAIN BROKE IN MY CHALLENGER...SO WHEN IT BLEW IT BENT VALVES,,TOOK THEM A WEEK TO CHANGE CHAIN AND ALOMOST TWO MONTHS FOR HEADS,,NEEDLESS TO SAY THE TIMING MARKS WERE OFF AND MY CAR WAS RUNNING HOT 230 DEGREES I WAS UP HERE FROM FLA,,SINCE THEN SOLD HOUSE MOVED BACK AND WAS HAVING PROBLEMS WITH CAR,,,TOOK IT APART AND FOUND A MAC TOOLS SCREW DRIVER, IN BETWEEN INTAKE AND LIFTER VALLEY,TIMING MARKS OFF THREE TEETH ON TOP AND ONE ON BOTTOM!!!! AND ALSO IT BENT PUSHRODS AND VALVES,,REPLACED HEADS AND MADE TIMING MARKS RIGHT,,CAR HAS SAT 6MONTHS BROKE DOWN WITH PAYMENTS AND INSURANCE AND IS NOW SITTING AT KIESER AUTO IN LAPORTE INDIANA WITH A 2,000 BILL ON IT!!!,,,,SO WHAT ARE WE GOING TO DO ABOUT THIS MATTER TO MAKE IT RIGHT!!! HAVE CALLED DODGE MANY TIMES,,AND ALSO SOMEONE LOST A HEAD WHEN CAR WAS AT YOUR DEALER SHIP AND COST ME 2,000 DOLLARS BEING STUCK UP HERE!!!!!! AND NOW CAR BROKE AGAIN AND COST ME!!!! IN ALL MY YEARS IN THE AUTO TRADE I HAVE NEVER SEEN ANYTHING LIKE THIS!!!AND TOLD OIL PAN WAS TAKEN OFF AND CLEANED IT WAS NOT AND ALSO MY AUTOLITE PLUGS THAT WAS 7.99 EACH WAS REPLACED WITH NGK PLUGS!!!! WAS TOLD MY AUTOLITES WAS PUT BACK IN,,AND ALSO MY OIL DIPSTICK TUBE WAS NOT BOLTED IN CORRECT HELD BY ZIP TIES!!! WAS NOT LIKE THAT WHEN IT WENT IN TO YOU GUYS!!!!!SO WHAT ARE WE GOING TO DO ABOUT THIS??? CAR IS AT KIESER AUTO IN LAPORTE,,,,, More

First brand new vehicle Go in and see Burke Foster. Works great with the customer. I'm a first responder, Dodge's first responder program is the best. Wonderful deal. Go in and see Burke Foster. Works great with the customer. I'm a first responder, Dodge's first responder program is the best. Wonderful deal. More

Best Ever I want to thank the folks at BIG for the great experience my husband and I had when dealing with Ben Flohr. He did outstanding! I want to thank the folks at BIG for the great experience my husband and I had when dealing with Ben Flohr. He did outstanding! More

Great Experience Ben Flhor was a great Sales Rep. i could Not ask for a more pleasant person to work with I recommend him and this dealership. Ben Flhor was a great Sales Rep. i could Not ask for a more pleasant person to work with I recommend him and this dealership. More

Great Experience The car buying experience can be frustrating and time consuming. The BIG experience was anything but that and overall my experience was second to now. The car buying experience can be frustrating and time consuming. The BIG experience was anything but that and overall my experience was second to now. The facility was inviting and spotless...not a detail was missed and the staff were welcoming and informative. I highly recommend the BIG experience. Special thank you to Scott Clausing. More

Excellent experience!!! First visit here to have my Ram serviced, I'm amazed at the professional, polite individuals and prompt service, got me right in , taken care of quic First visit here to have my Ram serviced, I'm amazed at the professional, polite individuals and prompt service, got me right in , taken care of quickly , and the waiting area is just absolutely amazing....Great experience... More

New car Very good experience all questions answered and no silly salesman games very helpful with financing and did not spend all day there and got the vehicl Very good experience all questions answered and no silly salesman games very helpful with financing and did not spend all day there and got the vehicle we wanted wonderful More

Great Experience The entire process at BIG was great. I found a car online and Leonor was quick to respond and get me the information I needed as well as set up an app The entire process at BIG was great. I found a car online and Leonor was quick to respond and get me the information I needed as well as set up an appointment for me. Our Salesman, Stephen was thorough through the entire practice, but never pushy and made the process quick and easy. He made the deal happen for us. We had a wonderful experience and will refer many to Stephen. Our financing with Dan was great as well. He was very knowledgeable and got us in and out. It was a wonderful experience--will definitely be back! More

Don't waste your time. Went there, looked at a vehicle and asked Bill the salesman three times what the price was. He refused to answer question. Asked for my budget then we Went there, looked at a vehicle and asked Bill the salesman three times what the price was. He refused to answer question. Asked for my budget then went n saw Charlie the manager. He came back with a price $1,200+ over my budget amount and then wanted me to start initializing a counter bid. It was very insulting and I ended up walking out. My advice, don't waste your time with their gimmicks and steer clear of their games. More

Amazing service. I just want to say that this dealer is the best dealer I've ever been to In My Life They did not give me any run around, Bill was my sales guy along I just want to say that this dealer is the best dealer I've ever been to In My Life They did not give me any run around, Bill was my sales guy along with burk... These two guya are amazing, danny in finance is not a crook he is here to help you... My Story begins with me driving my 04 Dodge 2500 through Michigan City and the truck breaking down so I tow it to the dealer to have them look at it and then start looking at used trucks to buy and I ended up in a brand new 2018 Dodge 3500 Dually did I think that was going to happen know these people did everything in their power to get me in this truck by the way I live in California and I will be back to buy another truck or probably a Jeep this time for my wife and a couple of months yes I'm driving from California to Indiana for a Jeep and I got to put a shout out to Tyler in the service department for hooking it up... All in all this is a go to place for buying a new or used vehicle or just getting your vehicle fixed... Bill and the creww from this dealer saved the day for me... Thank you guys.... I bought the truck on a Tuesday but because my cosigner was out of state they had to mail the paperwork to my cosigner so I sat in the hotel room for 5 days this dealer gave me a car to drive around in these guys are great I can't say that enough More