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David Taylor Michigan City Chrysler Dodge Jeep Ram

Michigan City, IN

4.8
1,299 Reviews

501 E US Highway 20

Michigan City, IN

46360

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Showing 1,299 reviews

July 13, 2018

Excellent experience!!! First visit here to have my Ram serviced, I'm amazed at the professional, polite individuals and prompt service, got me right in , taken care of quic More

by Bob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamison Teslow
Jul 14, 2018 -

David Taylor Michigan City Chrysler Dodge Jeep Ram responded

Thanks for the great review, Bob! We are happy to know that you were satisfied with your visit. Let us know if there is anything else we can help you with. We hope you visit us again soon!

July 11, 2018

Great Experience The entire process at BIG was great. I found a car online and Leonor was quick to respond and get me the information I needed as well as set up an app More

by mperry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leonor, Dan Bronny, Stephen Nietzel
Jul 11, 2018 -

David Taylor Michigan City Chrysler Dodge Jeep Ram responded

Thank you for taking the time to review our dealership! We are so happy to hear you had a pleasant experience with Stephen and the rest of our team and we look forward to seeing you again in the future! Thanks again!

July 10, 2018

Don't waste your time. Went there, looked at a vehicle and asked Bill the salesman three times what the price was. He refused to answer question. Asked for my budget then we More

by Shopping_Elsewhere
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Charlie Pilatos
Jul 24, 2018 -

David Taylor Michigan City Chrysler Dodge Jeep Ram responded

Hello, Thank you for bringing this situation to my attention. I am troubled to learn of any customer service that left you with a negative impression. Please know I take your feedback seriously and would like to speak with you to best resolve your concerns. Would you please contact me at your earliest convenience? Thank you. Best, Scott Clausing General Manager 888-481-5546

July 07, 2018

Amazing service. I just want to say that this dealer is the best dealer I've ever been to In My Life They did not give me any run around, Bill was my sales guy along More

by Corypatten
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Burke Foster, Dan Bronny, Tyler Leka, Bill Fennell
Jul 08, 2018 -

David Taylor Michigan City Chrysler Dodge Jeep Ram responded

We were happy to help you! It's great to know that our team has earned five-stars from you because of their excellent customer service. Thank you for the review, and we look forward to serving you again in the future.

July 05, 2018

Great customer service led to a great purchase! Impressed by their sales associate Ben and customer service he provided! I never once felt pushed or pressured. Ben was very knowledgeable and infor More

by mbork001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Flohr
Jul 05, 2018 -

David Taylor Michigan City Chrysler Dodge Jeep Ram responded

We are thrilled to hear Ben provided you with the high-quality service you deserve! We will be sure to commend him on a job well done. Thank you for taking the time to share your experience with us. We wish you the best!

July 04, 2018

The most unprofessional experience I couldn't of been treated any more poorly than I was by them. I don't understand how dealerships can make a sale without making the correct contracts More

by Verydisgustedcustomer18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mike Gatton, Burke Foster, Charlie Pilatos, Dan Bronny, Josh Fedorchak
Jul 06, 2018 -

David Taylor Michigan City Chrysler Dodge Jeep Ram responded

I am sorry that you feel this way about your experience! We are not aware of any threats to press charges except for a fraud deal that we had last week. If you weren't involved in any fraud occurrence, please call us ASAP so we can get to the bottom of the situation. If we don't hear from you, we completely understand! Please call 219-872-8600 and ask for Scott the General Manager and leave a message if he can't get to the phone.

July 03, 2018

Customer Bill Fennell was the best salesman ever. He was very helpful and explain things thoroughly. He was friendly and I would recommend my friends and famil More

by Ritab
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Bronny, Bill Fennell
Jul 04, 2018 -

David Taylor Michigan City Chrysler Dodge Jeep Ram responded

Ritab, thank you for sharing your experience with Bill! It's great to hear he provided you with exceptional service. We look forward to seeing you again in the future.

July 03, 2018

Best dealer Ben was helpful, nice & knows how to sell cars, he was very professional & does everything possible to help you leave the lot with a car you’re 100% s More

by ARNELL13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Gatton, Ben Flohr
Jul 04, 2018 -

David Taylor Michigan City Chrysler Dodge Jeep Ram responded

Hello, thank you so much for sharing your positive experience with Ben! He is truly one of our best and we are so lucky to have him on our team. We appreciate your business and look forward to seeing you again in the future.

July 02, 2018

Trouble on highway A couple of weeks ago my 2016 Jeep Wrangler died, although the service department delivered bad news, I ended up buying a new 2018 Jeep Compass a wee More

by DGanz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Flohr, Tyler Leka
Jul 03, 2018 -

David Taylor Michigan City Chrysler Dodge Jeep Ram responded

Hi, We were happy to help you find your new 2018 Jeep Compass! We will be sure to thank Ben for providing you with outstanding service. If you need anything or have any questions, please let us know!

June 30, 2018

Scott was an amazing salesman. No pressure. Great salesman. Very professional and open to any concerns we had. Easy transaction in the vehicle that we purchased. We love our new Durango!!!! When More

by Benjamin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Donaldson
Jul 01, 2018 -

David Taylor Michigan City Chrysler Dodge Jeep Ram responded

Congrats on the new Durango, Benjamin! We will be sure to thank Scott and the rest of our team for giving you an easy and professional experience with us. Let us know if there is anything else we can help you with. We definitely look forward to your next visit!

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